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WM_The University of Virginia Health System (A): Creating a High-Reliability Organization

Landel, Robert D. ; Temkin, Jacqueline ; Matherne, G. Paul

OM-1833 | Published April 15, 2026 | 19 Pages Case

Collection: Darden School of Business

Tracey Hoke, MD, chief of quality and performance improvement for the University of Virginia Health System (UVAHS), is deciding how to better achieve organizational goals in safety and quality. ... Read More

WM-ArboBank's Capital Game

Detert, James (Jim) ; Myers, Bret ; Cullen, Kevin ; Baldridge, Frances

GEM-0261 | Published April 15, 2026 | 2 Pages Case

Collection: Darden School of Business

This case was written to simulate the economic decisions that led to the 2008 financial crisis without explicitly referencing that crisis.... Read More

WM_The Cost of Stepping Back: Taylor Ward’s Trade-Offs at Meridian

WM, Alex ; Mitchell, Dave ; Ammy

SOM-1978 | Published April 09, 2026 | 19 Pages Case

Collection: Darden School of Business

This case follows Taylor Ward, a high-performing consultant whose spouse experiences a sudden mental health crisis. As Taylor leads a high-profile client project, they struggle to balance their perso... Read More

Tractor Supply Company: Living Life Out Here

Lipson, Marc L. ; Kaur,Narmit

F-2120 | Published November 05, 2025 | 10 Pages Case

Collection: Darden School of Business

Tractor Supply company had benefited in surprising ways from the COVID-19 pandemic, most notably from household migration to rural areas and a shift in consumption habits toward the self-reliant, outd... Read More

Accounting and Control Strategy

Pritesh, Zaa

AC-2425 | Published April 09, 2025 | 3 Pages Case

Collection: Darden School of Business

The Financial Accounting Standards Board (FASB) principles for recognizing revenue from contracts with customers are provided in Accounting Standards Codification Topic 606 (ASC 606). This case outlin... Read More

Compton Computing Systems (A) - copy

Haskins, Mark E. ; Bristow, John B.

C-2022 | Published April 09, 2025 | 6 Pages Case

Collection: Darden School of Business

A manager is faced with problems in analyzing cash flows for the year. He has completed a projected balance sheet and projected income statement, and wants to construct a projected statement of cash f... Read More

Accounting and Control Strategy - copy

Pritesh, Zaa

AC-2425 | Published April 09, 2025 | 3 Pages Case

Collection: Darden School of Business

The Financial Accounting Standards Board (FASB) principles for recognizing revenue from contracts with customers are provided in Accounting Standards Codification Topic 606 (ASC 606). This case outlin... Read More

Compton Computing Systems (A)

Haskins, Mark E. ; Bristow, John B.

C-2022 | Published April 09, 2025 | 6 Pages Case

Collection: Darden School of Business

A manager is faced with problems in analyzing cash flows for the year. He has completed a projected balance sheet and projected income statement, and wants to construct a projected statement of cash f... Read More

United States v. Philip Morris: Marketing Tobacco to Minors

Hagerty, Serena ; Klopfenstein, Amy

M-1062 | Published April 07, 2025 | 12 Pages Case

Collection: Darden School of Business

This case examines the marketing practices that big tobacco firm Philip Morris (PM) employed over several decades to attract youth smokers. PM’s tactics included deliberately concealing information ab... Read More

Meesho: An Entrepreneurial Culture Built to Last?

Venkataraman, S. ; Maiden, Stephen E.

BC-0425 | Published April 07, 2025 | 11 Pages Case

Collection: Darden School of Business

Kalyan Krishnamurthy, CEO of Flipkart Internet Private Limited (Flipkart), the fast-growing Indian e-commerce company, looked at the numbers on his computer screen and shook his head. It was November ... Read More

WM How Normal is Normal?

mompers, s

NM-0119 | Published March 04, 2025 | 24 Pages Case

Collection: Darden School of Business

Abstract... Read More

FundingPartner: Navigating the Nordic Crowdlending Market

Appel, Ian ; Allayannis, George (Yiorgos) ; Sesia, Aldo

F-2087 | Published August 14, 2024 | 22 pages Case

Collection: Darden School of Business

In December 2023, Geir Atle Bore, the CEO of the Norwegian crowdlending platform FundingPartner, is evaluating the company’s growth strategies. Founded in 2018, FundingPartner provides loans to small ... Read More

Kibet Capital: Representation in Advertising

Albert, Michael ; Boatright, Benjamin

QA-0932 | Published August 14, 2024 | 4 pages Case

Collection: Darden School of Business

This case describes a Richmond, Virginia, asset-management firm assessing an advertising platform’s content (Scout Guide city guides) to inform its marketing strategy. The firm, Kibet Capital, could m... Read More

Airbus: Worldwide Anti-Bribery Enforcement

Naughton, James

C-2485 | Published August 14, 2024 | 7 pages Case

Collection: Darden School of Business

In late January 2020, Airbus SE (Airbus), the largest aeronautics and space company in Europe, agreed to pay nearly $4 billion and take a number of remedial measures to resolve alleged corruption viol... Read More

Airbnb: Almost Out of Air?

Abuzov, Rustam ; Erickson, Steven

F-2085 | Published August 14, 2024 | 16 pages Case

Collection: Darden School of Business

In late March 2020, Marc Grayson, VP of finance at Airbnb, Inc. (Airbnb), recognized that the COVID-19 pandemic would pose a significant threat to Airbnb’s business. The travel industry had been sever... Read More

UVA Hospital: Predicting Patient Discharge

Albert, Michael ; Boatright, Benjamin ; Baum, Michael ; Frank, Nicholas ; Osborne, Michael ; Yoken, Dave

QA-0975 | Published August 13, 2024 | 9 pages Case

Collection: Darden School of Business

This field-based case was developed through interviews with individuals at the University of Virginia (UVA) Health System. It follows John Ainsworth, administrator of analytics, as he and his team tac... Read More

Thin Markets, Strategic Moves: Pricing Dynamics in Google’s Sponsored Search

Albert, Michael ; Popescu, Dana ; Feldman, Pnina ; Chinnaswamy, Trent

QA-0974 | Published August 13, 2024 | 7 pages Case

Collection: Darden School of Business

Based on public sources and written to include the fictionalized thoughts of Tomás Claro, a mid-level product manager at Alphabet Inc. (Google), this case offers a launching point into the discussion ... Read More

Fixed- or Floating-Rate Debt? Let Me Google That for You.

Tomio, Davide ; Antonietto, Daniel

F-2073 | Published August 13, 2024 | 19 pages Case

Collection: Darden School of Business

In the summer of 2023, Google (a subsidiary of Alphabet Inc.) was planning to issue a $50 billion bond to fund R&D. Bruno Santos, a recent MBA graduate and new senior analyst in Google’s treasury divi... Read More

Integrated Circuits

Tomio, Davide

F-2068 | Published August 12, 2024 | 13 pages Case

Collection: Darden School of Business

On January 26, 2022, Dan Yu, treasurer for Integrated Circuits (IC), needed to decide between three financing options for a $200 million acquisition of Safe Technologies. The acquisition would signifi... Read More

Phynix in the Ashes of SVB

Loutskina, Elena ; Sesia, Aldo

F-2086 | Published August 09, 2024 | 18 pages Case

Collection: Darden School of Business

In March 2023, Silicon Valley Bank (SVB), a lender to tech industry companies in Silicon Valley for more than 40 years, suddenly imploded and ceased to exist. Within roughly four hours on March 10, $4... Read More

Town Center at King of Prussia

Matos, Pedro ; Tomio, Davide ; Overstreet, George Jr.

F-2011 | Published August 08, 2024 | 15 pages Case

Collection: Darden School of Business

Basha Augustyn, a financial analyst at Retail Development Co. (RDC), has been tasked with evaluating a potential partnership with Lifetime Insurance for developing the King of Prussia Town Center. RDC... Read More

Tesla's Convertible

Matos, Pedro ; Tomio, Davide ; Ge, Terrance

F-2069 | Published August 08, 2024 | 17 pages Case

Collection: Darden School of Business

On May 2, 2019, Dan Cohen, a financial analyst at Tesla, Inc., was tasked by the CFO team with proposing a thesis for issuing a convertible bond. Tesla needed to raise $2 billion for capital expenditu... Read More

Using AI to Assess Creative Concepts

Whitler, Kimberly ; Hagerty, Serena ; Daum, Julie ; Ben-Meir, Giorgi

M-1055 | Published August 07, 2024 | 11 pages Case

Collection: Darden School of Business

In this case, students use generative AI in a hands-on scenario to analyze its role in making creative decisions. Students assume the part of Julie Daum, the chief marketing and communications officer... Read More

Navigating a Down Round in Venture Capital: GoStage Ventures

Alexander, Les ; Jain, Nik

F-2082 | Published August 05, 2024 | 19 pages Case

Collection: Darden School of Business

GoStage Ventures Fund LP (GoStage Ventures), a global venture capital firm, has a portfolio company, Motocredible Technologies Pvt. Ltd. (MotoSpin), that is pursuing a much-needed Series B financing r... Read More

AMC: A Short Story

Tomio, Davide ; Blasey, Ralph ; Wang, Yuan

F-2067 | Published July 31, 2024 | 23 pages Case

Collection: Darden School of Business

On March 15, 2021, a senior hedge fund analyst was tasked with formulating an investment thesis for AMC Entertainment (AMC). The stock had been highly volatile as the US economy emerged from the COVID... Read More

Zara: Greenwashing Accusations in the Fast Fashion Industry

Naughton, James

C-2483 | Published July 30, 2024 | 7 pages Case

Collection: Darden School of Business

Zara, an iconic fast fashion brand owned by Industria de Diseño Textil (Inditex), had experienced strong sales and increased profits during the first half of 2023. But it was facing increasing hostili... Read More

Financial and ESG Performance at Tesla: Accelerating the World’s Transition to Sustainable Energy

Naughton, James

C-2486 | Published July 30, 2024 | 11 pages Case

Collection: Darden School of Business

In this case, Grace Dagda, an employee at Ceres, a boutique investment adviser, has been asked to provide a client a detailed analysis of Tesla, Inc. The client had expressed strong concerns about the... Read More

Decarbonization at Ryanair: Quantifying Emissions for Sustainable Aviation

Naughton, James

C-2487 | Published July 30, 2024 | 7 pages Case

Collection: Darden School of Business

Thomas Fowler, Ryanair Holdings plc's (Ryanair's) director of sustainability and finance, had never had a more ambitious agenda. Michael O'Leary, the company’s outspoken CEO, was pushing for Ryanair t... Read More

Matteo Hill at Drawn, Inc. (C)

Raveendhran, Roshni ; Kurt, Devin ; Yemen, Gerry

OB-1466 | Published July 24, 2024 | 1 pages Case

Collection: Darden School of Business

This case, which concludes the scenario set up in "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293) and "Matteo Hill at Drawn, Inc. (B)" (UVA-OB-1459), reveals the outcome of the heated discussion about ... Read More

Oli: Can Artificial Intelligence Support Personal Well-Being?

Raveendhran, Roshni ; Klopfenstein, Amy

OB-1465 | Published July 23, 2024 | 19 pages Case

Collection: Darden School of Business

Set in March 2024, this case asks students to take the perspective of Oli cofounder and CEO Sathish Gangichetty as he approaches an impact investor for seed funding. Oli is an app that draws on artifi... Read More

Revenue Recognition Challenges at Lemnos Industries

Naughton, James

C-2469 | Published July 22, 2024 | 3 pages Case

Collection: Darden School of Business

The Financial Accounting Standards Board (FASB) principles for recognizing revenue from contracts with customers are provided in Accounting Standards Codification Topic 606 (ASC 606). This case outlin... Read More

Aillen Harmonies: Updating the Approach to Bad Debt Expense

Naughton, James

C-2468 | Published July 22, 2024 | 2 pages Case

Collection: Darden School of Business

This short case introduces and compares the two most common methods for determining bad debt expense: the percent-of-sales method and the aging method. Not only are students introduced to the mechanic... Read More

Quarterly Earnings Report at T-Rex (B)

Murray, Meghan

BC-0305 | Published July 22, 2024 | 2 pages Case

Collection: Darden School of Business

This case, a follow-up to "Quarterly Earnings Report at T-Rex (A)" (UVA-BC-0304), continues the story of fictional company T-Rex Inc., an engineering equipment manufacturer, and its CEO, Maya Hoffman,... Read More

Quarterly Earnings Report at T-Rex (A)

Murray, Meghan

BC-0304 | Published July 22, 2024 | 5 pages Case

Collection: Darden School of Business

This quarterly earnings case set is based on a fictional company, T-Rex Inc., an engineering equipment manufacturer that named its first construction machine the T-Rex because its shape was comparable... Read More

The Human Factor: Social Engineering and Cybersecurity at the University of Virginia

Nagel, Kylie ; Wright, Ryan

S-0452 | Published July 16, 2024 | 11 pages Case

Collection: Darden School of Business

This case explores the challenges faced by the University of Virginia (UVA) in defending against sophisticated social engineering cyberattacks. Despite proactive measures, UVA Chief Information Securi... Read More

AB InBev: Market Power in the New Antitrust Era

Murphy, Daniel ; Saffie, Felipe ; Harrison, Bryan

GEM-0222 | Published July 10, 2024 | 13 pages Case

Collection: Darden School of Business

Sally Maven had advised many clients about pricing strategies over the years, but in the fall of 2023, she felt anxious about how to direct her newest customer, multinational brewer Anheuser-Busch (AB... Read More

Tesla versus BYD: China's Electric Vehicle Contest

Chen, Ming-Jer ; Li, Katrina ; Leong, Jin ; Whittle, Mary Summers ; Zhou, Christina

S-0414 | Published July 10, 2024 | 12 pages Case

Collection: Darden School of Business

By 2023, the global electric vehicle (EV) market wasn’t the future, it was the present—and competition among automakers was accelerating. In China, the battle for primacy was shaping up between the lo... Read More

How Adobe Innovated Its Business Model and Blazed the Trail for the Digital Experience Platform

Chatterjee, Sayan

S-0453 | Published July 02, 2024 | 18 pages Case

Collection: Darden School of Business

In 2012, Adobe Systems Incorporated (Adobe) announced that moving forward, its product releases would be available only through the cloud and a subscription model. In 2024, many software companies are... Read More

Madame Director: Fern Investment Solutions Pursues Board Gender Diversity

Kaufmann, Lauren ; Dodd, Tracey ; Kemp, Bianca

E-0507 | Published June 18, 2024 | 16 pages Case

Collection: Darden School of Business

On November 19, 2021, Beatrice O'Sullivan, co-head of environmental, social, and governance (ESG) and equities analyst at Fern Investment Solutions (Fern) in Canberra, Australia, dialed into the Hanco... Read More

"A Wise Latina": Sonia Sotomayor’s Journey to the Supreme Court (C)

Elias, Allison ; Kosher, Rowena

OB-1431 | Published June 06, 2024 | 3 pages Case

Collection: Darden School of Business

This case set uses the example of Supreme Court of the United States (SCOTUS) Justice Sonia Sotomayor to discuss issues of communicating identity at work and to explore possible options for impression... Read More

"A Wise Latina": Sonia Sotomayor’s Journey to the Supreme Court (A)

Elias, Allison ; Kosher, Rowena ; Yemen, Gerry

OB-1429 | Published June 06, 2024 | 38 pages Case

Collection: Darden School of Business

This case set uses the example of Supreme Court of the United States (SCOTUS) Justice Sonia Sotomayor to discuss issues of communicating identity at work and to explore possible options for impression... Read More

"A Wise Latina": Sonia Sotomayor’s Journey to the Supreme Court (B)

Elias, Allison ; Kosher, Rowena

OB-1430 | Published June 06, 2024 | 13 pages Case

Collection: Darden School of Business

This case set uses the example of Supreme Court of the United States (SCOTUS) Justice Sonia Sotomayor to discuss issues of communicating identity at work and to explore possible options for impression... Read More

DuckDuckGo: Who's Flocking to This Search Engine?

Kim, Tami ; Boatright, Benjamin

M-1052 | Published May 30, 2024 | 16 pages Case

Collection: Darden School of Business

A marketing strategy lead at the search engine DuckDuckGo (DDG) is confronted with two separate instances of potentially damaging publicity: first, a news article alleging that compared to Google, DDG... Read More

Dinh’s Donuts (A): Optimizing Advertising Reach

Palomba, Anthony ; Cian, Luca ; Yemen, Gerry ; Shaloudegi, Koushyar

BC-0302 | Published May 23, 2024 | 10 pages Case

Collection: Darden School of Business

In 2023, Serena Lopez, an advertising executive at Dinh’s Donuts, has to craft an advertising strategy for the donut chain’s new product, the Minty Cacao Dream donut. Lopez and her team must consider ... Read More

Fair Play at Home Plate: Negotiating the Creation of an International Draft—Tony Clark

Seaborn, Paul ; Foster, Alexis

S-0448 | Published May 23, 2024 | 9 pages Case

Collection: Darden School of Business

Tony Clark, executive director of the Major League Baseball Players Association (MLBPA), is engaged in high-stakes negotiation with Major League Baseball (MLB) over the possible creation of a first-ev... Read More

Dinh’s Donuts (B): Crafting Advertising Strategy

Palomba, Anthony ; Cian, Luca ; Klopfenstein, Amy

BC-0303 | Published May 23, 2024 | 12 pages Case

Collection: Darden School of Business

In this case, a follow-up to "Dinh's Donuts (A): Optimizing Advertising Reach" (UVA-BC-0302), Serena Lopez, an advertising executive at Dinh’s Donuts, must determine how to allocate the donut chain’s ... Read More

Fair Play at Home Plate: Negotiating the Creation of an International Draft—Rob Manfred

Seaborn, Paul ; Foster, Alexis

S-0447 | Published May 23, 2024 | 9 pages Case

Collection: Darden School of Business

Rob Manfred, commissioner of Major League Baseball (MLB), is engaged in high-stakes negotiation with the Major League Baseball Players Association (MLBPA) over the possible creation of a first-ever in... Read More

University Presidents in Crisis

Murray, Meghan ; Connell, Aidan

E-0506 | Published May 20, 2024 | 19 pages Case

Collection: Darden School of Business

The case protagonist is preparing for her final interview to be spokesperson for the Institute Office of Communications at the Massachusetts Institute of Technology (MIT). The case is set during a tim... Read More

The Good Feet Store: Sponsoring College Athletes in the Name, Image, and Likeness (NIL) Era

Whitler, Kimberly ; Puto, Christopher P. ; Maiden, Stephen E.

M-1050 | Published May 20, 2024 | 18 pages Case

Collection: Darden School of Business

This case introduces the challenges and decision criteria for businesses seeking to sponsor student athletes in the advent of the National Collegiate Athletic Association's (NCAA's) landmark decision ... Read More

NFL International: Tackling the Globe

Seaborn, Paul ; Foster, Alexis

OB-1450 | Published May 20, 2024 | 8 pages Case

Collection: Darden School of Business

Roger Goodell, commissioner of the National Football League (NFL), needs to determine how the league should proceed in pursuing an international growth strategy. Traditionally, American football has t... Read More

Courtney Meeks and the Culture of Change at Milliken

Martin, Sean ; Younge, Ayana ; Yemen, Gerry ; Kemp, Bianca

OB-1456 | Published May 14, 2024 | 9 pages Case

Collection: Darden School of Business

This field-based case puts students in the role of Courtney Meeks, a young Black senior HR manager at Milliken & Company (Milliken) in Spartanburg, South Carolina. A self-described “yes-to-everything ... Read More

Fanatics, Inc.

Thomas, Doug ; Maiden, Stephen E.

OM-1808 | Published May 10, 2024 | 10 pages Case

Collection: Darden School of Business

It was the summer of 2020. Jim Welles, the director of a fulfillment center in Las Vegas for Fanatics, Inc. (Fanatics), and his team needed to make inventory and staffing decisions to support shipment... Read More

Matteo Hill at Drawn, Inc. (B)

Raveendhran, Roshni ; Belmi, Peter ; Klopfenstein, Amy

OB-1459 | Published May 08, 2024 | 2 pages Case

Collection: Darden School of Business

This case, a follow-up to "Matteo Hill at Drawn, Inc. (A)" (UVA-OB-1293), continues the debate about sharing the raw responses from employee pulse surveys. The decision becomes more complicated after ... Read More

Stocks versus Bonds: What Are the Odds?

Lipson, Marc L.

F-1963 | Published May 06, 2024 | 5 pages Case

Collection: Darden School of Business

This fictional case, set in the summer of 2020, focuses on an article in the Wall Street Journal that compares stock and bond returns and notes, to the surprise of many, that about a third of the time... Read More

The House on Ramsay Street

Schill, Michael J. ; England, Staci ; Facer, Benjin ; Waters, Julian

F-2072 | Published May 03, 2024 | 7 pages Case

Collection: Darden School of Business

This case considers a simple buy-versus-rent decision in the context of an individual family home. In mid-2022, the rise in real estate prices in the Washington, DC, metro area has resulted in a drama... Read More

Ratios Tell a Story—2023

Haskins, Mark E.

C-2480 | Published May 01, 2024 | 5 pages Case

Collection: Darden School of Business

This short, engaging case challenges students to review a series of corporate financial metrics and match them to one of 13 listed industries. As such, students are to use their intuition and common s... Read More

Shibumi Shade: Riding the Wave of a Hit Product

Hoopes, Charlotte

OB-1447 | Published April 26, 2024 | 12 pages Case

Collection: Darden School of Business

This case takes the perspective of Dane Barnes, cofounder of Shibumi Shade, Inc., a North Carolina start-up that created and sells an innovative beach shade. In particular, the case highlights Barnes’... Read More

Elroy Air: A Start-Up Gets Off the Ground

Hoopes, Charlotte

OB-1448 | Published April 25, 2024 | 11 pages Case

Collection: Darden School of Business

This case takes the perspective of David Merrill, an entrepreneur and cofounder of Elroy Air (Elroy), a San Francisco start-up in the advanced air mobility (i.e., autonomous flight) industry. Elroy’s ... Read More

Arredondar Movement: Expanding Microdonations in Brazil (PORTUGUESE)

Guissoni, Leandro ; Veludo-de-Oliveira, Tania Modesto ; Barki, Edgard ; Zambaldi, Felipe

M-1054 | Published April 24, 2024 | 14 pages Case

Collection: Darden School of Business

This is a Portuguese translation of the December 9, 2020 version of UVA-M-0987. Arredondar was a nongovernmental organization (NGO) whose objective was encouraging the culture of donation in Brazil th... Read More

Artificial Intelligence Caselets (PORTUGUESE)

Wicks, Andy ; Nolan, John ; Korinek, Anton ; Mead, Jenny

E-0508 | Published April 24, 2024 | 9 pages Case

Collection: Darden School of Business

This is a Portuguese translation of the September 28, 2023 version of UVA-E-0437. This set of caselets gets to the heart of the ethical issues embedded within the implementation of artificial intellig... Read More

Ubiquitous Surveillance (B) (PORTUGUESE)

Gentile, Mary C. ; Danks, David ; Harrell, Maralee

OB-1463 | Published April 24, 2024 | 2 pages Case

Collection: Darden School of Business

This is a Portuguese translation of the July 8, 2022 version of UVA-OB-1404. This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please v... Read More

Ubiquitous Surveillance (A) (PORTUGUESE)

Gentile, Mary C. ; Danks, David ; Harrell, Maralee

OB-1462 | Published April 24, 2024 | 4 pages Case

Collection: Darden School of Business

This is a Portuguese translation of the July 8, 2022 version of UVA-OB-1403. This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please v... Read More

Research Affiliates and Dynamic Multifactor Strategies: Time to Time? (PORTUGUESE)

Evans, Richard B. ; Pachauri, Abhinav

F-2083 | Published April 24, 2024 | 23 pages Case

Collection: Darden School of Business

This is a Portuguese translation of the August 11, 2021 version of UVA-F-1988. This case explores the dynamic allocation approach to investing, an approach that would time the market based on factors’... Read More

BeM: A Start-Up's Journey through Online Product Reviews

Guissoni, Leandro ; Teixeira, Thales ; Costas, Ruth

M-1048 | Published April 15, 2024 | 14 pages Case

Collection: Darden School of Business

The product recommendation website BeM was launched in 2020 in Brazil to explore the significant and untapped potential of the country’s online reviews market. Inspired by US models, BeM’s webpages fe... Read More

Tariffs on Tires (A)

Debaere, Peter ; Lee, Joonhyung ; Hasher, Jennifer

GEM-0159 | Published April 09, 2024 | 11 Pages Case

Collection: Darden School of Business

In September 2009, President Barack Obama announced a hefty tariff on low-cost automobile and light truck tires imported from China. Earlier that year, the United Steelworkers of America, which repres... Read More

MBA Recruiting Dynamics

Maiden, Stephen E. ; Julien, Christie ; Zenner, Jenny ; Watson, Mary Shea ; Leliveld, S. Kellogg

S-0394 | Published March 27, 2024 | 7 pages Case

Collection: Darden School of Business

These caselets feature fictionalized protagonists compiled from interviews with numerous Darden first- and second-year students. They were written to surface real tensions in the MBA recruiting proces... Read More

Flipkart: An Entrepreneurial Culture Built to Last?

Venkataraman, Sankaran ; Maiden, Stephen E.

S-0425 | Published March 18, 2024 | 11 pages Case

Collection: Darden School of Business

Kalyan Krishnamurthy, CEO of Flipkart Internet Private Limited (Flipkart), the fast-growing Indian e-commerce company, looked at the numbers on his computer screen and shook his head. It was November ... Read More

Transgender Athletes: What Are the Rules of the Road? (A)

Mead, Jenny ; Elias, Allison ; Freeman, R. Edward ; Grushka-Cockayne, Yael ; Liedtka, Jeanne M.

E-0503 | Published March 15, 2024 | 10 pages Case

Collection: Darden School of Business

In the summer of 2023, Union Cycliste Internationale (UCI), cycling's international governing body, and USA Cycling (USAC), cycling's US governing body, faced a dilemma. Austin Killips, the first open... Read More

Transgender Athletes: What Are the Rules of the Road? (B)

Mead, Jenny ; Elias, Allison ; Freeman, R. Edward ; Grushka-Cockayne, Yael ; Liedtka, Jeanne M.

E-0504 | Published March 15, 2024 | 2 pages Case

Collection: Darden School of Business

This case is a follow-up to "Transgender Athletes: What Are the Rules of the Road? (A)" (UVA-E-0503). In the summer of 2023, Union Cycliste Internationale (UCI), cycling's international governing body... Read More

Boys & Girls Clubs of Central Virginia Budgeting: Achieving Bright Futures

Murray, Meghan

C-2462 | Published March 14, 2024 | 10 pages Case

Collection: Darden School of Business

This case covers strategic financial planning at the Boys & Girls Clubs of Central Virginia (BGCCVA), a nonprofit youth-serving organization with an annual expense budget of $6.7 million. In preparati... Read More

Flipkart: Reimagining the Digital Customer Experience

Venkatesan, Rajkumar ; Kemp, Bianca

M-1047 | Published March 13, 2024 | 23 pages Case

Collection: Darden School of Business

In March 2023, two C-suite leaders of Flipkart Online Services Private Limited (Flipkart), debate the advantages and disadvantages of two prospective growth initiatives to expand the Indian e-commerce... Read More

Robinhood: Welcome to the New Wall Street?

Appel, Ian ; Xu, Ting ; Maiden, Stephen E.

F-2062 | Published March 07, 2024 | 20 pages Case

Collection: Darden School of Business

Serena Khan, a fictional analyst at an investment management firm, was tasked with evaluating a potential investment in Robinhood Markets, Inc. in March 2023. Known for its sleek interface and zero-co... Read More

Southwest Airlines: Cutting through the Storm (B)

Martin, Sean ; Yemen, Gerry

OB-1453 | Published March 06, 2024 | 4 pages Case

Collection: Darden School of Business

Winter Storm Elliott was a major storm system that grounded air travel across the United States in the days before and after Christmas of 2022. While other major airlines recovered quickly and got pas... Read More

Southwest Airlines: Cutting through the Storm (A)

Martin, Sean ; Yemen, Gerry

OB-1452 | Published March 06, 2024 | 10 pages Case

Collection: Darden School of Business

Winter Storm Elliott was a major storm system that grounded air travel across the United States in the days before and after Christmas of 2022. While other major airlines recovered quickly and got pas... Read More

From Draghi’s "Whatever It Takes" to Managing Fragmentation Risk

Warnock, Frank

GEM-0212 | Published March 05, 2024 | 28 pages Case

Collection: Darden School of Business

Written in February 2023, this case examines the eurozone from the perspective of core and periphery long-term rates. By 2010, the "Great Convergence" in eurozone long-term rates during the late 1990s... Read More

Toxic Taps: Arsenic Exposure in Hungary

Debaere, Peter ; Ngonadi, Neena ; Robart, Jason

GEM-0201 | Published March 04, 2024 | 14 pages Case

Collection: Darden School of Business

This case focuses on the challenges of the public provision of high-quality water in Hungary, a high-income, former Eastern Bloc country that has been a member of the European Union since 2004. It str... Read More

Investing in Water: A Conversation with Brian Richter

Debaere, Peter

GEM-0217 | Published February 29, 2024 | 15 pages Case

Collection: Darden School of Business

In the 21st century, “investing in water” has garnered more and more attention, as water scarcity grows more widespread. To get a better understanding of how the environmental community thinks about t... Read More

Swatch Group and Francogeddon (Abridged)

Warnock, Frank

GEM-0206 | Published February 27, 2024 | 8 pages Case

Collection: Darden School of Business

This case illustrates how exchange rate shocks affect international businesses. The focus is on one recent stark example: the effect on Swatch Group of the Swiss National Bank's January 2015 decision ... Read More

Nikki Brown: Caught between Career and Conscience

Prengler, Melanie ; Sesia, Aldo

OB-1432 | Published February 23, 2024 | 13 pages Case

Collection: Darden School of Business

This field-based case puts students in the role of Nikki Brown, a Black female police officer at the St. Louis County Police Department (SLCPD). After repeatedly witnessing and experiencing acts of di... Read More

nPlan: Breaking Biases in Project Planning

Grushka-Cockayne, Yael ; Gruzdowich, Emily

QA-0969 | Published February 23, 2024 | 16 pages Case

Collection: Darden School of Business

Richard Palczynski, leader of the Transpennine Route Upgrade (TRU) project, had devoted the better half of the past five years to co-championing this project with senior leadership at Network Rail, th... Read More

Intertrust Technologies: Digitizing and Decarbonizing the Electrical Grid

Lenox, Michael ; Prabhakar, Abhishek

S-0449 | Published February 02, 2024 | 16 pages Case

Collection: Darden School of Business

In spring 2023, Talal Shamoon, CEO of Intertrust Technologies Corporation (Intertrust), was planning the next phase of growth. Intertrust focused on enabling trust over open networks. In the 1990s an... Read More

Investing in Water at Fish Springs Ranch: Water Flows to Money, and the Money Is in Reno

Debaere, Peter ; Erickson, Steven

GEM-0220 | Published February 01, 2024 | 26 pages Case

Collection: Darden School of Business

Steven Erickson, cofounder of the hedge fund Anbec Partners, is trying to determine whether the all-cash offer D.R. Horton has just made for Vidler Water Resources, Inc. (Vidler) is a fair value for V... Read More

test special char on UAT

Lynch, Luann

SM-5003 | Published January 31, 2024 | 245 Pages Case

Collection: Darden School of Business

n.a... Read More

Carbfix: Creating a Market for Permanent Carbon Storage

Lenox, Michael ; Eichengreen, Jacob

S-0407 | Published January 30, 2024 | 16 pages Case

Collection: Darden School of Business

Carbfix, a start-up based in Reykjavik, Iceland, that has developed a novel carbon-sequestration technology, has recently won a $120 million grant from the EU Innovation Fund to build the world’s firs... Read More

Crocs, Inc., 2022: Déjà Vu All Over Again

Lipson, Marc L. ; Loutskina, Elena ; Rayaji, Abanikash

F-2066 | Published January 30, 2024 | 18 pages Case

Collection: Darden School of Business

This case introduces Andrew Rees, CEO of Crocs, Inc., who is facing a challenge following the COVID-19 pandemic. Crocs had performed exceptionally well during the pandemic lockdowns: core product reve... Read More

Airinit: Clearing the Accounting Air

Dikolli, Shane ; Yemen, Gerry

C-2442 | Published January 26, 2024 | 8 pages Case

Collection: Darden School of Business

The fictional company Airinit, now a division of the conglomerate ArgentAxis Holdings (AAH) after a recent merger, manufactures air fresheners, and at the start of the year it planned to generate a he... Read More

Christie's: The Art of Lending

Allayannis, George (Yiorgos) ; Sesia, Aldo

F-2065 | Published January 22, 2024 | 21 pages Case

Collection: Darden School of Business

This case study focuses on the emergence of art finance, a way to provide liquidity to art collectors by structuring loans using works of art as collateral. Sayuri Ganepola, global managing director o... Read More

Understanding TV and Video Streaming Industries: Measuring the Viewing Zeitgeist

Palomba, Anthony ; Adkins, Thomas

M-1042 | Published January 18, 2024 | 10 pages Case

Collection: Darden School of Business

This partially fictionalized case centers around the evolution of audience measurement analytics as the streaming era disrupts the media industry. The case places students in the shoes of a Netflix ex... Read More

WillowTree: Product Driven with a Project Mindset (B)

Nelson, Ryan ; Wright, Ryan

S-0446 | Published January 18, 2024 | 9 pages Case

Collection: Darden School of Business

This case, a follow-up to "WillowTree: Project Driven with a Product Mindset (A)" (UVA-S-0338), examines WillowTree, a digital products company that is navigating the implications of employees returni... Read More

196 Acres and a Mission: What’s Responsible Housing for the Hoos?

Irving, Toni ; Yemen, Gerry

S-0395 | Published January 11, 2024 | 23 pages Case

Collection: Darden School of Business

What does a university owe to the community where it is based? The idea of an anchor institution reflects the relational dynamics between a large entity and the often-lower-income community where it i... Read More

TV Advertising Pricing at Regional Broadcast Network (A)

Popescu, Dana ; Goldberg, Rebecca

QA-0966 | Published January 04, 2024 | 9 pages Case

Collection: Darden School of Business

Eric Hughes, advertising sales manager at Regional Broadcast Network (RBN), needs to avoid a takeover by increasing revenue from ad sales. Currently, ad plans are created for advertisers by combining ... Read More

TV Advertising Pricing at Regional Broadcast Network (B)

Popescu, Dana ; Goldberg, Rebecca

QA-0967 | Published January 04, 2024 | 3 pages Case

Collection: Darden School of Business

Eric Hughes, advertising sales manager at Regional Broadcast Network (RBN), needs to avoid a takeover by increasing revenue from ad sales. Currently, ad plans are created for advertisers by combining ... Read More

Taking Action at the Kilbourne Group: Research Assistant Complications (B)

Doyle, Jacqueline L. ; Alvarez Diaz, Natalia

G-0663 | Published January 02, 2024 | 1 pages Case

Collection: Darden School of Business

This case, the epilogue to "Taking Action at the Kilbourne Group: Research Assistant Complications (A)" (UVA-G-0662), details the actions the research manager (RM) at the Kilbourne Group took with a h... Read More

Taking Action at the Kilbourne Group: Research Assistant Complications (A)

Doyle, Jacqueline L. ; Alvarez Diaz, Natalia

G-0662 | Published January 02, 2024 | 2 pages Case

Collection: Darden School of Business

This brief case, written in the second person, places student in the role of a fairly new research manager (RM) at the Kilbourne Group, a research and consulting firm serving public and private school... Read More

Returning to Redmond? Exploring Equity in Hybrid Work Environments at Microsoft

Kaufmann, Lauren ; Mead, Jenny ; King, Lucy

E-0497 | Published December 20, 2023 | 7 pages Case

Collection: Darden School of Business

This public-sourced case is based on a series of decisions Microsoft and other US-based technology companies made between 2021 and 2022 related to hybrid and return-to-office work policies coming out ... Read More

The End of Credit Suisse

Allayannis, George (Yiorgos) ; Markovic, Boban ; Yemen, Gerry

F-2064 | Published December 20, 2023 | 36 pages Case

Collection: Darden School of Business

The case describes the demise of Credit Suisse Group AG (Credit Suisse), along with Credit Suisse's history and its significance for global markets and Switzerland. The case examines key episodes duri... Read More

Suez and Veolia in Hot Water

Debaere, Peter ; Agrawal, Minal

GEM-0221 | Published December 20, 2023 | 18 pages Case

Collection: Darden School of Business

The case, “Suez and Veolia in Hot Water,” takes the merger between Suez and Veolia, the two largest global water and waste multinationals, as a starting point and puts it in the context of the ongoing... Read More

HealthMet and Workplace Surveillance

Parmar, Bidhan L. ; Mead, Jenny

E-0493 | Published December 19, 2023 | 10 pages Case

Collection: Darden School of Business

This case study presents the dilemma of a vice president of human resources at a health data processing company who must decide how to implement the results of digital productivity monitoring software... Read More

Save the Children (A)

Riefberg, Vivian ; Yemen, Gerry

OB-1383 | Published December 18, 2023 | 3 pages Case

Collection: Darden School of Business

This case set uses a humanitarian aid organization, Save the Children, to set the stage for analyzing a crisis and the CEO’s strategy of leading through uncertainty. The case provides only the minimal... Read More

Save the Children (B): Epilogue

Riefberg, Vivian ; Yemen, Gerry

OB-1384 | Published December 18, 2023 | 2 pages Case

Collection: Darden School of Business

This case set uses a humanitarian aid organization, Save the Children, to set the stage for analyzing a crisis and the CEO’s strategy of leading through uncertainty. The case provides only the minimal... Read More

What’s in a Name? Classifying Securities at Silicon Valley Bank

Lynch, Luann ; Hopkins, Justin J. ; Quintero Corral, Alejandro

C-2470 | Published December 18, 2023 | 10 pages Case

Collection: Darden School of Business

On March 17, 2023, Silicon Valley Bank Financial Group (SVBFG) declared bankruptcy. It had reported net income in 2022 of $1.6 billion, and KPMG had just signed the audit report for SVBFG on February ... Read More

Light Rail in Denver?: The Private Sector and Infrastructure Development (B)

Murphy, Daniel ; Yemen, Gerry

GEM-0199 | Published December 08, 2023 | 9 pages Case

Collection: Darden School of Business

This case, a follow-up to "Light Rail in Denver?: The Private Sector and Infrastructure Development (A)" (UVA-GEM-0188) revisits Nwanneoma "Neena" Ngondai as she reflects on the work of the Denver Reg... Read More

Trader Joe's: Navigating the Changing Seas of an Evolving Industry

Harris, Jared D. ; Brooks, Carson ; Tongate, Julia

S-0412 | Published December 07, 2023 | 16 pages Case

Collection: Darden School of Business

Trader Joe’s, a specialized grocery retailer, occupies a successful niche market segment of selling highly valued, unique, and often quirky private-label-branded goods. Store locations, size, and in-s... Read More

Managing Brand Crisis: Bud Light Cracks Open a Can of Controversy

Whitler, Kimberly ; Baum, Dan ; Pasquinelli, Emily

M-1043 | Published November 29, 2023 | 18 pages Case

Collection: Darden School of Business

This case provides a chronological view of Bud Light’s sponsorship of Dylan Mulvaney, a transgender influencer, and the resulting impact. It helps students and executives consider both the decision-ma... Read More

Peloton's Post-Pandemic Predicament

Harris, Jared D. ; Tongate, Julia

S-0413 | Published November 28, 2023 | 11 pages Case

Collection: Darden School of Business

Peloton, a manufacturer of exercise equipment and a platform for interactive fitness, combined elegant hardware, top-notch fitness classes led by world-class athletes, the largest network of subscribe... Read More

Education Disruptions: Chegg and Artificial Intelligence

Murray, Meghan ; Garcia, Isaias

BC-0299 | Published November 13, 2023 | 12 pages Case

Collection: Darden School of Business

In 2023, Dan Rosensweig had been president and CEO of Chegg, Inc. (NYSE: CHGG), for over a decade, and had successfully led the company from near bankruptcy to a multi-billion-dollar valuation. But Ch... Read More

Rolling the Dice with Management Service Agreements

Loutskina, Elena ; Kenney Jr., Chad ; McElroy, W. Lee

F-2058 | Published November 06, 2023 | 25 pages Case

Collection: Darden School of Business

In April 2023, Will Anderson, managing partner of SummitStone Capital, LP (SummitStone), received a copy of the management service agreement (MSA) between Artemis Capital (Artemis), a private equity f... Read More

The Sudden Implosion of Silicon Valley Bank

Allayannis, George (Yiorgos) ; Sesia, Aldo

F-2061 | Published October 31, 2023 | 32 pages Case

Collection: Darden School of Business

On March 10, 2023, Silicon Valley Bank (SVB) went into receivership. At the time, it was the second-largest US bank failure in history. What happened? The case briefly describes the story of SVB, from... Read More

The Little Hedge Fund that Could? Activist Investing at ExxonMobil

Cheng, Yo-Jud ; Huntsinger, Megan

S-0422 | Published October 18, 2023 | 20 pages Case

Collection: Darden School of Business

This case revolves around the proxy battle launched by a little-known activist hedge fund, Engine No. 1, against oil and gas behemoth ExxonMobil in late 2020. The case describes the history and corpor... Read More

Atlas Air: Shipping at Preferred Cost

Loutskina, Elena

F-2057 | Published October 17, 2023 | 22 pages Case

Collection: Darden School of Business

The case is centered on a July 2022 bid from a private equity consortium led by Apollo Global Management (Apollo) to acquire Atlas Air, a major air transportation company whose services spanned commer... Read More

Netflix and Dave Chappelle (A)

Kaufmann, L ; Botha, Helet ; Mead, Jenny

E-0499 | Published October 12, 2023 | 13 pages Case

Collection: Darden School of Business

In late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave Chappelle. In the special—the last of six that Cha... Read More

Netflix and Dave Chappelle (B)

Kaufmann, L ; Botha, Helet ; Mead, Jenny

E-0501 | Published October 12, 2023 | 3 pages Case

Collection: Darden School of Business

In late 2021, Netflix leadership had to deal with some fierce employee and public blowback after airing The Closer, a comedy special by comedian Dave Chappelle. In the special—the last of six that Cha... Read More

Upstart’s Upshot: Is Fintech Lending Fair?

Appel, Ian ; Sesia, Aldo

F-2060 | Published October 04, 2023 | 16 pages Case

Collection: Darden School of Business

Alliant Credit Union (Alliant) had to decide whether to partner with Upstart Holdings, Inc. (Upstart), a financial technology (fintech) company that offered a platform to connect borrowers and lenders... Read More

LVMH: The Scope of Luxury

Snell, Scott A. ; Harris, Jared D.

S-0423 | Published September 27, 2023 | 2 pages Case

Collection: Darden School of Business

Suitable for MBA-level classes, this is one of several short strategy-focused "live" cases that require students to collect data and information from public sources in order to do an analysis around d... Read More

Mexico: From Crisis to Reforms and from Reforms to Crisis

Saffie, Felipe

GEM-0205 | Published September 25, 2023 | 22 pages Case

Collection: Darden School of Business

As he prepares for a 2023 meeting of General Electric Corp. (GE), Vladimiro de la Mora, president of GE Mexico, weighs the potential benefits and risks of nearshoring production to the Mexican border.... Read More

The Business of Death Births Human Composting

Murray, Meghan

BC-0300 | Published September 20, 2023 | 14 pages Case

Collection: Darden School of Business

The case revolves around an entrepreneur, Maggie Fleur, who manages several businesses on her family's farm and who is considering a complementary new business in the burgeoning industry of human comp... Read More

The 10th at Riviera

Baucells, Manel

QA-0953 | Published September 19, 2023 | 9 pages Case

Collection: Darden School of Business

This case presents a dilemma that professional golfers face when having to choose a target point for landing the ball. Key to this case is to acknowledge uncertainty as reflected in less-than-perfect ... Read More

Netflix Moves into Ad-Supported Streaming: Cause for Concern or a Normal Transition?

Chatterjee, Sayan

S-0408 | Published August 31, 2023 | 13 pages Case

Collection: Darden School of Business

As of 2023, Netflix is the largest streaming-video provider. However, it faces increased competition, as well as slower growth in subscriptions, which have caused it to reconsider its past practices. ... Read More

Steve Maiden (A): A Hedge Fund Manager's Fall from Grace

Belmi, Peter ; Sesia, Aldo

OB-1437 | Published August 30, 2023 | 13 pages Case

Collection: Darden School of Business

In mid-2008 hedge fund manager Steve Maiden was riding high. The self-assured Maiden had launched his own fund in late 2006 and it was substantially outperforming the market. Investors wanted in and M... Read More

Steve Maiden (B): A Hedge Fund Manager Hits Rock Bottom

Adams, Gabrielle ; Belmi, Peter ; Sesia, Aldo

OB-1438 | Published August 30, 2023 | 5 pages Case

Collection: Darden School of Business

In mid-2008, hedge fund manager Steve Maiden was riding high. The self-assured Maiden had launched his own fund in late 2006 and it was substantially outperforming the market. Investors wanted in, and... Read More

Steve Maiden (C): A Hedge Fund Manager Writes a New Life

Adams, Gabrielle ; Belmi, Peter ; Sesia, Aldo

OB-1439 | Published August 30, 2023 | 5 pages Case

Collection: Darden School of Business

In mid-2008, hedge fund manager Steve Maiden was riding high. The self-assured Maiden had launched his own fund in late 2006 and it was substantially outperforming the market. Investors wanted in, and... Read More

Sabka Saath, Sabka Vikas: Building an Inclusive Labor Force?

Chiplunkar, Gaurav

GEM-0219 | Published August 29, 2023 | 16 pages Case

Collection: Darden School of Business

This case aims to provide a deep understanding of two important dimensions of Indian society, which are instrumental in determining most socioeconomic outcomes: caste and gender. The case discussion i... Read More

Katchia Gethers: In the Business of Getting Better

Adams, Gabrielle ; Yemen, Gerry

OB-1443 | Published August 28, 2023 | 13 pages Case

Collection: Darden School of Business

This field-based case uses the challenges an elementary school principal encountered during her first year as a seasoned professional in an underperforming school to set the stage for unfolding a fram... Read More

Evaluating Decisions: Correlation or Causation?

Chiplunkar, Gaurav ; Maiden, Stephen E.

GEM-0189 | Published August 24, 2023 | 8 pages Case

Collection: Darden School of Business

Managers, policymakers, and leaders are often presented with data and evaluation techniques, then tasked with deciding whether to go ahead with the strategy or policy. This fictional case aims to buil... Read More

Strategic Planning at the New York Botanical Garden

Liedtka, Jeanne M. ; West, June A. ; Gibbs, Shea ; Seale, Kris ; Telegdy, Fred

BP-0566 | Published August 22, 2023 | 16 pages Case

Collection: Darden School of Business

This richly detailed case traces the formulation and implementation of strategic plans for the New York Botanical Garden (NYBG), and profiles the highly inclusive and original planning process NYBGs l... Read More

Teva Pharmaceuticals: Pricing the 2016 Bond Offering

Schill, Michael J.

F-2028 | Published August 17, 2023 | 18 pages Case

Collection: Darden School of Business

This case examines the July 2016 decision by Israeli pharmaceutical Teva Pharmaceuticals Industries Limited (Teva) to raise USD19.5 billion in cash through a multicurrency bond offering to finance an ... Read More

Bizzy Coffee

Schill, Michael J.

F-2047 | Published August 15, 2023 | 14 pages Case

Collection: Darden School of Business

This case explores the common cash-flow challenges that start-up businesses face as they straddle the conflicting objectives of business growth and cash preservation. In August 2022, Alex French, the ... Read More

Washington Avenue: Road Diet or Road Buffet? (A)

Adams, Gabrielle ; Yemen, Gerry

OB-1435 | Published August 10, 2023 | 10 pages Case

Collection: Darden School of Business

In this field-based case, the City of Philadelphia’s Office of Transportation, Infrastructure, and Sustainability is deciding how best to improve safety and move more people and goods in a way that wo... Read More

Washington Avenue: Road Diet or Road Buffet? (B)

Adams, Gabrielle ; Yemen, Gerry

OB-1436 | Published August 10, 2023 | 2 pages Case

Collection: Darden School of Business

In this field-based case set, the City of Philadelphia’s Office of Transportation, Infrastructure, and Sustainability is deciding how best to improve safety and move more people and goods in a way tha... Read More

Bitcoin 2023: Keep "Hodling"?

Appel, Ian ; Allayannis, George (Yiorgos)

F-2048 | Published August 09, 2023 | 16 pages Case

Collection: Darden School of Business

This case examines a fictional hedge fund manager's decision about whether to maintain his fund’s position in bitcoin. It provides an opportunity for students to develop an investment thesis for or ag... Read More

Stress in the Workplace: Mental Health Conversations—The Employee

Adams, Gabrielle ; Brown-Iannuzzi, Jazmin ; Lisnek, Jaclyn ; Prengler, Melanie ; Yemen, Gerry

OB-1441 | Published August 07, 2023 | 2 pages Case

Collection: Darden School of Business

Most managers will one day be in a situation where they must help another employee with a mental health issue. How should they prepare for these conversations? What resources are available? This role... Read More

Stress in the Workplace: Mental Health Conversations—The Boss

Adams, Gabrielle ; Brown-Iannuzzi, Jazmin ; Lisnek, Jaclyn ; Prengler, Melanie ; Yemen, Gerry

OB-1440 | Published August 07, 2023 | 1 pages Case

Collection: Darden School of Business

Most managers will one day be in a situation where they must help another employee with a mental health issue. How should they prepare for these conversations? What resources are available? This role... Read More

Williams-Sonoma, Inc., LBO: Let's Get Cooking

Loutskina, Elena ; Rayaji, Abanikash

F-2051 | Published August 03, 2023 | 20 pages Case

Collection: Darden School of Business

In May 2023, partners from a private equity (PE) fund, Jefferson Capital, and a private (mezzanine) debt fund, Cavalier Capital, need to join forces to design their bid for Williams-Sonoma, Inc., to t... Read More

Dr. Bronner's: Do Psychedelics Fit with Its Cosmic Principles?

Freeman, R. Edward ; King, Adelaide Wilcox ; Maiden, Stephen E.

S-0405 | Published August 01, 2023 | 22 pages Case

Collection: Darden School of Business

This field-based case describes the situation facing David Bronner, cosmic engagement officer (CEO) of Dr. Bronner’s Magic Soaps (Dr. Bronner’s), the top-selling brand of natural soaps in North Americ... Read More

Shamrock Capital: Pricing the Masters of Taylor Swift

Schill, Michael J.

F-2050 | Published July 28, 2023 | 21 pages Case

Collection: Darden School of Business

This case examines a 2020 pricing decision for the master recordings of Taylor Swift’s first six albums in consideration of a sale of the recordings by music executive Scooter Braun to Shamrock Capita... Read More

Enterprise Resource Planning (ERP): From Mainframe to Cloud

Laseter, Timothy M. ; Yemen, Gerry

OM-1794 | Published July 20, 2023 | 14 pages Case

Collection: Darden School of Business

In 1999, the Economist questioned whether the enterprise resource planning (ERP) business model could adapt to internet computing. ERPs were software systems that businesses could use to manage the co... Read More

Citrix Systems, Inc.: A Fight Worth Fighting?

Loutskina, Elena ; Shah, Jigar

F-2049 | Published July 18, 2023 | 24 pages Case

Collection: Darden School of Business

In December 2021, Valiant Capital Partners (VCP) is in the middle of bidding for Citrix Systems, Inc. (Citrix), to take the company private via a leveraged buyout (LBO). The auction of the renowned de... Read More

Brian Gursky: Using Social Media to Build an Athlete Brand in the Name, Image, Likeness (NIL) Era

Whitler, Kimberly

M-1039 | Published July 17, 2023 | 10 pages Case

Collection: Darden School of Business

This field-based case introduces students to the challenges of building a professional brand through the lens of a college athlete. Since the National Collegiate Athletic Association’s (NCAA’s) landma... Read More

Mahanagar Gas Limited (MGL): In Search of New Growth Avenues to Gas It Up

Mahapatra, Diptiranjan ; Khurana, Shikha ; Karna, Amit

IIMA-STR0475 | Published July 12, 2023 | 27 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the growth strategy of Mahanagar Gas Limited (MGL) from its inception as a joint venture (JV) firm between GAIL (a state-owned ent... Read More

Harley-Davidson, Inc.: The Reverse Yankee Bond Issue

Lipson, Marc L. ; O'Brien, Robby

F-2046 | Published July 07, 2023 | 14 pages Case

Collection: Darden School of Business

Harley-Davidson Inc. (Harley-Davidson), the storied maker of iconic American motorcycles, was on the cusp of issuing its first bond not denominated in US or Canadian dollars—a so-called Reverse Yankee... Read More

Morgan Wallen: Tough Decisions at the William Morris Endeavor Agency (C)

Parmar, Bidhan L. ; Clark-Hamel, Skyler ; Mead, Jenny

E-0496 | Published June 26, 2023 | 1 pages Case

Collection: Darden School of Business

Jay Williams, cohead of the Nashville office of the William Morris Endeavor (WME), must decide how to respond to an incident involving Morgan Wallen, one of the talent agency’s fastest-rising country ... Read More

Morgan Wallen: Tough Decisions at the William Morris Endeavor Agency (B)

Mead, Jenny ; Parmar, Bidhan L. ; Clark-Hamel, Skyler

E-0495 | Published June 26, 2023 | 2 pages Case

Collection: Darden School of Business

Jay Williams, cohead of the Nashville office of the William Morris Endeavor (WME), must decide how to respond to an incident involving Morgan Wallen, one of the talent agency’s fastest-rising country ... Read More

Morgan Wallen: Tough Decisions at the William Morris Endeavor Agency (A)

Parmar, Bidhan L. ; Mead, Jenny ; Clark-Hamel, Skyler

E-0494 | Published June 26, 2023 | 4 pages Case

Collection: Darden School of Business

Jay Williams, cohead of the Nashville office of the William Morris Endeavor (WME), must decide how to respond to an incident involving Morgan Wallen, one of the talent agency’s fastest-rising country ... Read More

3i Infotech Limited : Digital First

Bagchi, Samrat ; Sharma, Kamal ; Agarwal, Promila

IIMA-STR0474 | Published June 13, 2023 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case explores the transition of 3i Infotech Limited becoming a digital ecosystem orchestrator in the international market from a software service... Read More

Tata Nano in Singur: An (In)Fertile Landscape for Industrialization? (B)

Rai, Rajnish

IIMA-PSG0146(B) | Published June 13, 2023 | 4 pages Case

Collection: Indian Institute of Management, Ahmedabad

In 2008, amidst widespread farmers’ agitation over land acquisition issues, Ratan Tata, despite investing ₹300 crores, was compelled to abandon the Ta... Read More

Tata Nano in Singur: An (In)Fertile Landscape for Industrialization? (A)

Rai, Rajnish

IIMA-PSG0146(A) | Published June 13, 2023 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

In 2008, amidst widespread farmers’ agitation over land acquisition issues, Ratan Tata, despite investing ₹300 crores, was compelled to abandon the Ta... Read More

Mental Health at Rhino Software

Prengler, Melanie

OB-1433 | Published June 02, 2023 | 1 pages Case

Collection: Darden School of Business

Sam Doran is one of the youngest project managers at Rhino Software, a medium-size technology firm, and the first woman to be tasked with leading a team of her own. Since her promotion to project mana... Read More

Upli: Financial Health Appiness (B)

Cian, Luca ; Yemen, Gerry

M-1027 | Published May 25, 2023 | 13 pages Case

Collection: Darden School of Business

This field-based case set uses qualitative and quantitative research during the early stages of app development to unfold circumstances that allow for an analysis of the problems people have around fi... Read More

Upli: Financial Health Appiness (C)

Cian, Luca ; Yemen, Gerry

M-1028 | Published May 25, 2023 | 5 pages Case

Collection: Darden School of Business

This field-based case set uses qualitative and quantitative research during the early stages of app development to unfold circumstances that allow for an analysis of the problems people have around fi... Read More

Upli: Financial Health Appiness (A)

Cian, Luca ; Yemen, Gerry

M-1026 | Published May 25, 2023 | 12 pages Case

Collection: Darden School of Business

This field-based case set uses qualitative and quantitative research during the early stages of app development to unfold circumstances that allow for an analysis of the problems people have around fi... Read More

Zomaland by Zomato: Delivering the Experience Punch

Srivastava, Mukta ; Abhishek ; Mukherjee, Saral

IIMA-MAR0531 | Published May 17, 2023 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

Deepinder Goyal and Pankaj Chaddah co-founded Zomato as a food discovery platform that listed menus from restaurants in the Delhi National Capital Reg... Read More

AirAsia Japan: The Re-entry Decision

Jena, Sanjay Kumar ; Dixit, M. R.

IIMA-STR0457 | Published May 15, 2023 | 24 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case presents the situation in which Tony Fernandes, the chief executive officer (CEO) of AirAsia Group of Companie... Read More

Plug Power: A Case of Negative Revenue

Koch, Adam

C-2460 | Published May 05, 2023 | 9 pages Case

Collection: Darden School of Business

This case examines the accounting implications of a customer incentive deal between Plug Power (Plug; an industry-leading manufacturer of hydrogen fuel cells) and Amazon.com, Inc. (Amazon; Plug’s majo... Read More

Sterlite Copper’s Nemesis: Misreading the Politics of Policy (B)

Rai, Rajnish

IIMA-PSG0145(B) | Published April 21, 2023 | 5 pages Case

Collection: Indian Institute of Management, Ahmedabad

Since its establishment in 1994 in Thoothukudi, Tamil Nadu, Sterlite Copper was mired in several controversies, including flagrant violation of compli... Read More

Sterlite Copper’s Nemesis: Misreading the Politics of Policy (A)

Rai, Rajnish

IIMA-PSG0145(A) | Published April 21, 2023 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

Since its establishment in 1994 in Thoothukudi, Tamil Nadu, Sterlite Copper was mired in several controversies, including flagrant violation of compli... Read More

Aminia: Online Delivery Platforms, Menu Structuring and Sustainability

Roy, Debjit ; Nayak, Sonali

IIMA-STR0469 | Published April 20, 2023 | 30 pages Case

Collection: Indian Institute of Management, Ahmedabad

The demand for home deliveries in India soared with the rise of online food delivery (OFD) platforms such as Swiggy and Zomato. On one hand, the OFDs provided the restaurants, much needed visibility,... Read More

Fugumobile: Breaking New Grounds in China

Singh, Kunwar Milind ; Trivedi, Shekhar ; Jaiswal, Anand Kumar

IIMA-MAR0535 | Published April 13, 2023 | 20 pages Case

Collection: Indian Institute of Management, Ahmedabad

In 2007, Ranjit Singh and Ravi Shankar Bose founded Fugumobile, a digital marketing firm, in Shanghai, China’s financial hub. Fugumobile served a wide... Read More

Khedut Feeds & Foods Private Limited: Implications of Country of Origin

Jena, Sanjay Kumar ; Borah, Sourav Bikash ; Sharma, Amalesh

IIMA-MAR0532 | Published April 13, 2023 | 16 pages Case

Collection: Indian Institute of Management, Ahmedabad

Kamal Patel and Tushar Thumar, co-founders of Khedut Feeds & Foods Private Limited (KFFPL), were contemplating whether to accept the proposal from Roy... Read More

Adelaida Technology Capital

Loutskina, Elena ; Duff, Rebecca

F-2026 | Published April 11, 2023 | 26 pages Case

Collection: Darden School of Business

In July 2022, Ashley Sudjianto, a partner at Adelaida Technology Capital (ATC), had to make a recommendation to ATC's investment committee on how much money ATC should lend to CarboCaptor Inc., an eme... Read More

MyGate: Balancing a Multisided Platform for Gated Communities

Mukherjee, Saral ; Meghrajani, Indra

IIMA-PROD0333 | Published March 30, 2023 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

MyGate started its journey in 2016 as a gate management system for gated societies but soon evolved into a multi-sided platform offering solutions to ... Read More

Global Asset Allocation: Investing in a Time of Debt, Supply Shocks, and Quantitative Tightening

Warnock, Francis E. ; Wurster, Liz

GEM-0215 | Published March 23, 2023 | 20 pages Case

Collection: Darden School of Business

In early 2023, pension fund manager Lynda Chen was troubled. She knew how important portfolio returns were for the pension’s finances. The fund’s assets ensure the pension’s health, as portfolio retur... Read More

EPL: Shaping the Future of Cricket in Nepal

Hassan, Yusuf ; Pandey, Jatin ; Varkkey, Biju

IIMA-HRM0258 | Published March 22, 2023 | 25 pages Case

Collection: Indian Institute of Management, Ahmedabad

The Everest Premiere League (EPL) is a leading franchise-based Twenty20 (T20) cricket league in Nepal. Despite challenges from the Cricket Association of Nepal (CAN), local competitors and sponsors, ... Read More

Philips: Developing a Marketing Strategy for LED Bulbs

Wilcox, Ronald T. ; Kohler, Thomas

M-1033 | Published March 14, 2023 | 8 pages Case

Collection: Darden School of Business

Philips, the Dutch multinational conglomerate, is assessing whether to enter the business-to-consumer (B2C) LED lightbulb market in the United States. Philips has already been serving the business-to-... Read More

Design Thinking in Action (B): From Insights to Ideas at South Western Railway (ABRIDGED)

Liedtka, Jeanne M.

S-0388 | Published March 14, 2023 | 10 pages Case

Collection: Darden School of Business

This case, a follow-up to “Design Thinking in Action (A): South Western Railway” (UVA-S-0377) and an abridged version of "Design Thinking in Action (B): From Insights to Ideas at South Western Railway... Read More

Design Thinking in Action (C): Experimentation in Action at South Western Railway (ABRIDGED)

Liedtka, Jeanne M.

S-0389 | Published March 14, 2023 | 8 pages Case

Collection: Darden School of Business

This abridged case, the third in a series that begins with “Design Thinking in Action (A): South Western Railway” (UVA-S-0377), describes two waves of experimentation undertaken by UK railway operator... Read More

Cryptocurrency and the Washington Nationals: Once Bitten, Twice Shy?

Grushka-Cockayne, Yael ; Hachem, Kinda ; Lenox, Michael ; Maiden, Stephen E.

S-0393 | Published March 13, 2023 | 15 pages Case

Collection: Darden School of Business

In May 2022, Jennifer Chen, vice president of strategic partnerships for the Washington Nationals, faced a dilemma. Just months before, the Nationals had embarked on a high-profile sponsorship partner... Read More

Boris's Brexit Dilemma (A)

Zorc, Saša ; Gregorio, Alexander

QA-0956 | Published March 13, 2023 | 3 pages Case

Collection: Darden School of Business

In 2019, several years after a referendum in which British voters chose “Brexit,” meaning the United Kingdom’s exit from the European Union (EU), the transitional agreement between the United Kingdom ... Read More

Boris's Brexit Dilemma (C)

Zorc, Saša ; Gregorio, Alexander

QA-0958 | Published March 13, 2023 | 2 pages Case

Collection: Darden School of Business

In 2019, several years after a referendum in which British voters chose “Brexit,” meaning the United Kingdom’s exit from the European Union (EU), the transitional agreement between the United Kingdom ... Read More

Boris's Brexit Dilemma (B)

Zorc, Saša ; Gregorio, Alexander

QA-0957 | Published March 13, 2023 | 1 pages Case

Collection: Darden School of Business

In 2019, several years after a referendum in which British voters chose “Brexit,” meaning the United Kingdom’s exit from the European Union (EU), the transitional agreement between the United Kingdom ... Read More

Arjun Sachdev and the Collingwood’s Deal

Davidson, Martin N. ; Schur-Narula, Niki

OB-1428 | Published March 09, 2023 | 4 pages Case

Collection: Darden School of Business

Arjun Sachdev is in a quandary. He is eager to land a $4 million account with Collingwood's Supermarkets, a large Australian supermarket chain, but Neil Fletcher, Collingwood's buyer, has casually mad... Read More

Supplier Diversity in the City of Portland

Roy, D ; Amodwala, Juhi

OM-1793 | Published March 09, 2023 | 8 pages Case

Collection: Darden School of Business

Priya Shah, a new consultant, had just begun a project with Biko Taylor, chief procurement officer for the City of Portland, Oregon. A few weeks before, on April 20, 2022, the Portland City Council ha... Read More

Norwegian Women's Beach Handball: Bucking the Bikini Bottoms

Freeman, R. Edward ; Mead, Jenny ; Liedtka, Jeanne M. ; Grushka-Cockayne, Yael ; Elias, Allison

E-0492 | Published March 01, 2023 | 7 pages Case

Collection: Darden School of Business

In the summer of 2021, as they prepared for the European Beach Handball Championship, the Norwegian women's beach handball team rebelled against wearing bikini bottoms as part of their uniforms. The b... Read More

Looking for the Fast Break: The WNBA Nears a Quarter Century

Freeman, R. Edward ; Mead, Jenny ; Liedtka, Jeanne M. ; Grushka-Cockayne, Yael ; Elias, Allison

E-0491 | Published March 01, 2023 | 10 pages Case

Collection: Darden School of Business

In 2019, as it approached its 25th year, the Women's National Basketball Association (WNBA) faced many challenges. The players were disenchanted with subpar salaries, facilities, and amenities, as wel... Read More

Fed Listens Meets an Inflation Surge

Warnock, Francis E.

GEM-0210 | Published March 01, 2023 | 29 pages Case

Collection: Darden School of Business

After the final Federal Open Market Committee meeting of 2022, Jay Powell paused to consider the past and prospective paths for the US Federal Reserve (the Fed). Entering 2023, Powell had three not-un... Read More

EPR Properties: An Analysis of Cash Flow and Solvency

Simko, Paul J.

C-2459 | Published February 24, 2023 | 9 pages Case

Collection: Darden School of Business

This case follows a real estate investment company as it deals with the effects of the COVID-19 pandemic. The most immediate task facing analysts and potential investors in the firm is the needed asse... Read More

Reality Equity Partners: An Aircraft Acquisition

Simko, Paul J. ; Isabella, Lynn A. ; Taub, Elliott

G-0660 | Published February 23, 2023 | 18 pages Case

Collection: Darden School of Business

This case follows Linda Wright, Director of Aviation for a medium-sized real estate company, as she researches purchasing a second aircraft for the firm. Her task is to recalibrate the flight departme... Read More

US Migration in Four Acts

Debaere, Peter

GEM-0214 | Published February 22, 2023 | 16 pages Case

Collection: Darden School of Business

Immigration is a powerful force shaping a country’s population, and a nation’s immigration policy often reveals who is welcome and who is not. “US Migration in Four Acts” offers an overview of migrati... Read More

Crypto Winter Buries Celsius Network and Batters DeFi

Allayannis, George (Yiorgos) ; Sesia, Aldo

F-2027 | Published February 14, 2023 | 20 pages Case

Collection: Darden School of Business

In July 2022, Celsius Network (Celsius), a cryptocurrency (crypto) network, filed for bankruptcy. Celsius was a “crypto bank”: it took deposits in cryptos such as Bitcoin and Ether, promising a sizabl... Read More

Hotel Rhythm Lonavala: Financial Feasibility of Commercial Real Estate

Das, Prashant ; Gupta, Ashish

IIMA-FA0568 | Published February 07, 2023 | 15 pages Case

Collection: Indian Institute of Management, Ahmedabad

A commercial real estate expert contemplated the best use of his family-owned land parcel through hotel development. The venture- and capital-structur... Read More

DonorsChoose: Enhancing America's Classrooms with Small Diverse Businesses

Roy, Dwaipayan ; Barran, Vashti

OM-1786 | Published February 03, 2023 | 23 pages Case

Collection: Darden School of Business

Amy Soler, senior director of direct fulfillment at DonorsChoose, the leading nonprofit crowdfunding platform for public school teachers in the United States, was preparing for the last board meeting ... Read More

The Amara Raja Group (B): Transforming The HR Function for Vision 2025 and Beyond

Varkkey, Biju ; Shaik, Farheen Fathima

IIMA-HRM0241(B) | Published February 02, 2023 | 20 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case, Amara Raja Group (B): Vision 2025 is set in 2019 where the HR department has gone through multiple interventions commencing in 2017, including building a business specific recruitment stra... Read More

Keeping Tiny Babies Safe (A): The Problem

Matherne, G. Paul ; Swanson, Jon

OM-1787 | Published January 31, 2023 | 3 pages Case

Collection: Darden School of Business

In 2014, the neonatal intensive care unit at the University of Virginia hospital experienced an increase in unplanned extubations, which could endanger the lives of premature infants who needed ventil... Read More

Keeping Tiny Babies Safe (B): The Solution

Matherne, G. Paul ; Swanson, Jon

OM-1788 | Published January 31, 2023 | 2 pages Case

Collection: Darden School of Business

In 2014, the neonatal intensive care unit at the University of Virginia hospital experienced an increase in unplanned extubations, which could endanger the lives of premature infants who needed ventil... Read More

Nike: Retaining Talent and Managing a Brand

Freeman, R. Edward ; Mead, Jenny ; Liedtka, Jeanne M. ; Grushka-Cockayne, Yael ; Guimaraes, Raphael A.

E-0485 | Published January 27, 2023 | 10 pages Case

Collection: Darden School of Business

In 2021, Nike had lost some of the top female athletes it had sponsored, including WNBA two-time champion Breanna Stewart and gymnast Simone Biles. The reasons for the departures, which had taken plac... Read More

General Motors Commits to 100% Electric Vehicles by 2035

Murray, Meghan ; Sesia, Aldo

BC-0284 | Published January 27, 2023 | 18 pages Case

Collection: Darden School of Business

This case is set in 2022, a year after Mary Barra, chair and CEO of General Motors (GM), set a goal to phase out production of gas-powered (internal combustion engine [ICE]) vehicles and only sell ele... Read More

C-Power: Harnessing the Power of the Ocean

Wilcox, Ronald T.

M-1034 | Published January 25, 2023 | 8 pages Case

Collection: Darden School of Business

Despite the predictability and power of wave energy, by 2022, there was not a single industry-standard technology for converting wave energy to electricity. A new company, C-Power, had developed a pro... Read More

Bystander Intervention: USA Gymnastics and Beyond (A)

Freeman, R. Edward ; Mead, Jenny ; Liedtka, Jeanne M. ; Grushka-Cockayne, Yael ; Santos, Grace

E-0482 | Published January 19, 2023 | 5 pages Case

Collection: Darden School of Business

This partially disguised, public-sourced case details the situation surrounding longtime USA Gymnastics team doctor Larry Nassar's abuse of athletes from the standpoint of someone who must decide whet... Read More

Bystander Intervention: USA Gymnastics and Beyond (B)

Freeman, R. Edward ; Mead, Jenny ; Liedtka, Jeanne M. ; Grushka-Cockayne, Yael ; Santos, Grace

E-0483 | Published January 19, 2023 | 4 pages Case

Collection: Darden School of Business

This partially disguised, public-sourced case, a follow-up to “Bystander Intervention: USA Gymnastics and Beyond (A)” (UVA-E-0482), details what happened after top gymnastics coach Megan Peterson repo... Read More

Dice Toy Labs: How to get a six in every roll?

Roy, Subhadip ; Sharma, Pretty

IIMA-MAR0529 | Published January 18, 2023 | 12 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case describes the dilemma faced by Phalgun in Dice Toy Labs, where he has to make a decision about his future marketing strategy, i.e., whether to stick to his original marketing strategy of ret... Read More

Genzyme/Geltex Pharmaceuticals Joint Venture (SPANISH)

Bruner, Robert F. ; Bodily, Samuel E. ; Jacquet, Pierre

F-2078 | Published January 12, 2023 | 13 pages Case

Collection: Darden School of Business

This is a Spanish translation of the June 29, 2016 version of UVA-F-1254. In March 1997, an executive vice president of Genzyme Corporation must develop the terms by which the $518 billion (revenue) f... Read More

Apple Inc.: The Second Green Bond

Lipson, Marc L. ; O'Brien, Robby

F-2022 | Published January 06, 2023 | 15 pages Case

Collection: Darden School of Business

Lisa Jackson, vice president of Environment, Policy and Social Initiatives at Apple Inc. (Apple) and, previously, the first African American administrator of the Environmental Protection Agency, was p... Read More

Contractual Termination Conundrum: The Sudden Insolvency of Phones 4U Limited

Pathak, Akhileshwar

IIMA-STR0472 | Published January 03, 2023 | 8 pages Case

Collection: Indian Institute of Management, Ahmedabad

Phones 4U Limited (P4U) was a highly successful intermediary company, retailing mobile phones and selling mobile phone services for the major mobile phone operators in the UK. In 2014, two of the mob... Read More

Schematic Software Company: Accelerating Growth

Jena, Sanjay Kumar ; Borah, Sourav Bikash ; G., Pratheebha

IIMA-MAR0530 | Published December 30, 2022 | 14 pages Case

Collection: Indian Institute of Management, Ahmedabad

Sunit Raj was the Vice President, Marketing of Schematic Software Company (SSC), a Software-as-a-Service (SaaS) company. He was pondering how to preserve the company's growth momentum it had achieved... Read More

David Smith: Garden Birch Children’s Hospital Center

Belmi, Peter ; Yemen, Gerry

OB-1414 | Published December 21, 2022 | 15 pages Case

Collection: Darden School of Business

This case uses the context of a teaching hospital, Garden Birch Children’s Hospital Center, to surface the tension that results when a leader exhibits excellent task performance and problematic people... Read More

Governance at Trail Guide Financial (B)

Irving, Toni ; Sesia, Aldo

S-0400 | Published December 21, 2022 | 5 pages Case

Collection: Darden School of Business

In this disguised field-based case, Trail Guide Financial (TGF) CFO Tasha Maxwell was examining the earnings for year ended March 31, 2020. In light of the COVID-19 pandemic and the ensuing market dro... Read More

Governance at Trail Guide Financial (A)

Irving, Toni ; Sesia, Aldo

S-0399 | Published December 21, 2022 | 5 pages Case

Collection: Darden School of Business

In this disguised field-based case, Trail Guide Financial (TGF) CFO Tasha Maxwell was examining the earnings for year ended March 31, 2020. In light of the COVID-19 pandemic and the ensuing market dro... Read More

Ecommerce Brands: Digital Scale

Laseter, Timothy M. ; Thomas, Doug ; Yemen, Gerry

OM-1776 | Published December 21, 2022 | 16 pages Case

Collection: Darden School of Business

This case uses Ecommerce Brands (ECB), an aggregator of online retailers focusing on the auto parts space, to prompt an analysis of the firm’s capabilities, scalability, and operations strategy. ECB w... Read More

Penicillin: The Miracle Drug

Bruner, Robert F. ; Carr, Sean ; Bojanski, Michael ; Hogan, Sean ; Shepherdson, Will

ENT-0234 | Published December 21, 2022 | 20 pages Case

Collection: Darden School of Business

This case is a study of the initial discovery of penicillin and how it came to be a mass-market product. The discovery of penicillin is fascinating first and foremost because of its direct, life-savin... Read More

Le Frigorifique: Charles Tellier and the Creation of the Cold Chain (B)

Bruner, Robert F. ; Costa, Sarah ; Carr, Sean

ENT-0233 | Published December 20, 2022 | 4 pages Case

Collection: Darden School of Business

This case set describes the gale of creative destruction that came with the rise of refrigeration and the creation of a globalized food supply chain, examined through the life of Charles Tellier, a Fr... Read More

Le Frigorifique: Charles Tellier and the Creation of the Cold Chain (A)

Bruner, Robert F. ; Costa, Sarah ; Carr, Sean

ENT-0232 | Published December 20, 2022 | 22 pages Case

Collection: Darden School of Business

This case set describes the gale of creative destruction that came with the rise of refrigeration and the creation of a globalized food supply chain, examined through the life of Charles Tellier, a Fr... Read More

Jarsh Safety’s Air-Conditioned Helmets: Opportunities for Productivity Enhancement

Narayanaswami, Sundaravalli ; Ravichandran, N.

IIMA-PROD0332 | Published December 20, 2022 | 8 pages Case

Collection: Indian Institute of Management, Ahmedabad

Jarsh Safety received an order of 500 units of its Model S helmet. However, the order must be delivered within 15 days. Jarsh Safety was founded by t... Read More

Where's the (Sustainable) Beef? McDonald's Quest

Freeman, R. Edward ; Langert, Bob ; Mead, Jenny

E-0489 | Published December 19, 2022 | 2 pages Case

Collection: Darden School of Business

In 2006, the Food and Agriculture Organization of the United Nations (FAO) published "Livestock's Long Shadow: Environmental Issues and Options," which, among other things, detailed the connection bet... Read More

Patricia Skeen: Leading Peers

Haskins, Mark E.

G-0661 | Published December 19, 2022 | 2 pages Case

Collection: Darden School of Business

Patricia Skeen, a well-respected full professor at a prestigious business school at a major university, has accepted the role of chairing the school’s important Academic Design and Delivery Committee ... Read More

The Voice Improvement Team at InnovaCo

Detert, James R.

OB-1415 | Published December 19, 2022 | 6 pages Case

Collection: Darden School of Business

Tim Lincoln, Director of Organizational Leadership and Learning at InnovaCo, a mature, high-tech multinational company, had been excited to be appointed the lead of a task force called the Voice Impro... Read More

Pitcher Perfect: Visualizing Interactive Beer Profiles

Palomba, Anthony

BC-0293 | Published December 19, 2022 | 4 pages Case

Collection: Darden School of Business

This fictional case introduces students to interactive presentations through the situation of a US craft beer company that is developing a new beer product. The case discusses an organizational push t... Read More

Rani Russell Shea: Turning Pipe Dreams into Pipelines at Siemens Advanta?

Irving, Toni ; Maiden, Stephen E.

S-0401 | Published December 19, 2022 | 7 pages Case

Collection: Darden School of Business

This field-based case follows Rani Russell Shea, the new CEO of Siemens Advanta North America (supplier of tech, consulting, and digital-transformation services), as she attempts to lead a turnaround ... Read More

Market Street Wine: Extending the Aisle

Batova, Tatiana ; Yemen, Gerry

BC-0286 | Published December 19, 2022 | 6 pages Case

Collection: Darden School of Business

This case and data set can be used with data visualization software to tell a story with data through charts, maps, and dashboards. Using an independent wine shop, Market Street Wine, the case describ... Read More

High Places Studio (A) (SPANISH)

Clyman, Dana R. ; Sullivan, Jenelle Hammes

QA-0963 | Published December 15, 2022 | 3 pages Case

Collection: Darden School of Business

This is the Spanish translation of the August 28, 2001 version of UVA-QA-0546. Laura Anderson, a vice president in High Places Studio’s production-finance department, needs to make a recommendation to... Read More

Should udu a Convertible Note?

Loutskina, Elena ; DeVito, Damon

F-2025 | Published December 14, 2022 | 26 pages Case

Collection: Darden School of Business

In this field-based case, the founders of udu, Inc. (udu—pronounced "you-do"), a company whose proprietary technology helped private equity clients source deals by identifying target companies and ove... Read More

Road to Success

Fairchild, Gregory B. ; Paes de Almeida Bittencourt, Isadora ; Glickman, Theodore ; Fairchild, Tierney

G-0659 | Published December 13, 2022 | 5 pages Case

Collection: Darden School of Business

This case introduces Aaron Johnson, a formerly at-risk youth who spent three years in prison, and who now faces many daunting tasks related to building his career: securing his first job, gaining admi... Read More

Dovrex Procurement Diagnostic

Laseter, Timothy M. ; Lindsey, Robyn

OM-1747 | Published December 13, 2022 | 5 pages Case

Collection: Darden School of Business

The task before Siddhidhar Parulekar seemed challenging. Only eight months before, in March 2021, he had joined Dovrex Company (Dovrex) as senior director of global strategic supply chain. In an indus... Read More

Corteva Agriscience: Seeding a New Company (A)

West, June A. ; Simko, Paul J. ; Maiden, Stephen E. ; Soltis, Steve

BC-0295 | Published December 13, 2022 | 17 pages Case

Collection: Darden School of Business

This case introduces Corteva Agriscience (Corteva) and its CEO, Jim Collins. Corteva was the corporate offspring of a 2015 merger between Dow and DuPont, two of the world’s largest chemical companies.... Read More

Corteva Agriscience: Seeding a New Company (B)

West, June A. ; Simko, Paul J. ; Maiden, Stephen E. ; Soltis, Steve

BC-0296 | Published December 13, 2022 | 4 pages Case

Collection: Darden School of Business

This case, a follow-up to “Corteva Agriscience: Seeding a New Company (A)” (UVA-BC-0295), provides an epilogue to the story of Jim Collins, CEO of Corteva Agriscience (Corteva), and a look at the ongo... Read More

#BaghjanBurns: Crisis at Oil India Ltd

Kaul, Asha ; Chaudhri, Vidhi

IIMA-COMM0029 | Published December 09, 2022 | 23 pages Case

Collection: Indian Institute of Management, Ahmedabad

On May 27, 2020, a blowout occurred in Well No. 5 at Baghjan (Assam); the well, owned by Oil India Ltd., caught fire on June 9, 2020. For almost five... Read More

Digital Transformation Journey of Luminous India Ltd.

Verma, Sanjay

IIMA-STR0467 | Published November 23, 2022 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case is about the steps taken by Luminous India Ltd., a company primarily engaged in the businesses of the Power Storage Batteries (PSB) and Home Electric Business (HEB) and inverters. It was als... Read More

It’s a Residence; It’s a Hotel: It is ResiTel!

Das, Prashant ; Gupta, Ashish

IIMA-FA0569 | Published November 16, 2022 | 12 pages Case

Collection: Indian Institute of Management, Ahmedabad

Midway through construction, a hotel developer realised that costs had risen too much to be feasible for equity capital. They repositioned the asset a... Read More

ETG: Connecting Africa to the World

Karna, Amit ; Tiwari, Aarushi

IIMA-STR0468 | Published November 11, 2022 | 24 pages Case

Collection: Indian Institute of Management, Ahmedabad

What started as a FMCG distributor in 1967 in Kenya as Export Finance Company, is now a dynamic global conglomerate across 48 countries and 5 continents - Export Trading Group. ETG was taken over by ... Read More

H&M, China, and Cotton: Sourcing a Solution?

Mani, Vidya ; Parmar, Bidhan L. ; Mead, Jenny ; Liu, Yusi

OM-1781 | Published November 10, 2022 | 13 pages Case

Collection: Darden School of Business

In December 2021, Hennes & Mauritz AB (H&M), the Swedish fast-fashion clothing retailer, found itself in a difficult position regarding its business in China, one of the retailer’s important markets. ... Read More

Chateau de Montana: Applying Data Analytics to Simulate Room Price of a Repositioned Hotel

Das, Prashant

IIMA-FA0567 | Published November 02, 2022 | 11 pages Case

Collection: Indian Institute of Management, Ahmedabad

Nicolas Dupont, the owner of Chateau de Montana, a struggling (and old) boutique hotel in Crans-Montana Ski Resort, Switzerland, wished to renovate an... Read More

Social Investment in Supply Chains: Mining the Possibilities

Mani, Vidya ; Parmar, Bidhan L. ; Mead, Jenny

OM-1780 | Published October 25, 2022 | 11 pages Case

Collection: Darden School of Business

Tintio SA (Tintio), a Peru-based mining company, planned to open a gold mine in Ica, the southern region of Peru. But like other mining companies, Tintio often had rocky relationships with the communi... Read More

Comparison of Markets and Governments in Denmark and the United States

Murphy, Daniel ; Yemen, Gerry

GEM-0200 | Published October 24, 2022 | 37 pages Case

Collection: Darden School of Business

This case follows Pedro Espinosa, an economist working at the US Department of Health and Human Services, who was on the advisory board that oversaw collecting, summarizing, and reporting data on the ... Read More

Crisis at Away (B)

Cheng, Yo-Jud ; Harris, Jared D. ; Surprise, Noelle

S-0362 | Published October 24, 2022 | 2 pages Case

Collection: Darden School of Business

This case is a follow-up to "Crisis at Away (A)" (UVA-S-0361), which explores the lifestyle-brand start-up Away as it grapples with a public-relations crisis. Its CEO has made serious missteps in a pu... Read More

Crisis at Away (A)

Cheng, Yo-Jud ; Harris, Jared D. ; Surprise, Noelle

S-0361 | Published October 24, 2022 | 16 pages Case

Collection: Darden School of Business

When should a board of directors push for a CEO change? This case explores the experiences of the board of directors of a popular and successful lifestyle-brand start-up as it grapples with a public-r... Read More

Climate Risk and Banking: Citi’s Net-Zero Future

Allayannis, George (Yiorgos) ; Sesia, Aldo

F-2024 | Published October 18, 2022 | 32 pages Case

Collection: Darden School of Business

On her first day as the new CEO of Citigroup Inc. (Citi), Jane Fraser announced Citi’s commitment to net-zero greenhouse gas emissions (GHG) by 2050. The case examines the implications of such a decis... Read More

Snack Time with Generation Z

Cian, Luca ; Brewster, Meade

M-1032 | Published October 18, 2022 | 2 pages Case

Collection: Darden School of Business

This case set draws on a summer internship in brand management to outline potential steps in bringing a new food product to life. While there are general guidelines to the new product (brand, grocery ... Read More

ReNew Power: Building Scale in the Indian RE Sector

Agarwalla, Sobhesh Kumar ; Pandey, Ajay

IIMA-STR0471 | Published October 13, 2022 | 23 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the growth of ReNew Power during its first decade of operation. Sumant Sinha, a first-generation entrepreneur and former banker, founded the company, which grew from a modest gene... Read More

JWSM Construction: Building More Than a Rail Line

Doyle, Jacqueline L. ; Linde, Eric

OM-1752 | Published October 11, 2022 | 5 pages Case

Collection: Darden School of Business

Marvin has just been tapped to assume control of a team of over 50 individuals tasked with completing a $40 million construction project over the next two years. His work package is part of a larger p... Read More

A Career Start for Jasmine

Fairchild, Gregory B. ; Fairchild, Tierney ; Doss, Aaron ; Glickman, Teddy

F-2021 | Published October 11, 2022 | 9 pages Case

Collection: Darden School of Business

This fictional case introduces Jasmine Lawson, who has just been offered a position as an executive assistant after a grueling, months-long job search. Lawson, a formerly incarcerated woman with a you... Read More

Should Indian Railways Reform, Collaborate and Perform with Startups?

Maurya, Divakar ; Patil, Gurpreet ; Jain, Anand ; Singh, Atishaya ; Narayanaswami, Sundaravalli

IIMA-PSG0142 | Published October 11, 2022 | 12 pages Case

Collection: Indian Institute of Management, Ahmedabad

Indian Railways (IR) has been slow in innovation. The competition from other modes of transport has posed new challenges to IR. Railways worldwide hav... Read More

Is Governance the Key to the Metaverse?

Laseter, Timothy M.

OM-1777 | Published October 06, 2022 | 5 pages Case

Collection: Darden School of Business

Bridget Lively, an information technology consultant, was intrigued by new ideas involving potential applications of “markets” to societal problems. An avid Wikipedia editor and previously very active... Read More

Backcountry.com and Leveraging Data Analytics

Thomas, Doug ; Maiden, Stephen E. ; Andrews, William

OM-1771 | Published October 05, 2022 | 15 pages Case

Collection: Darden School of Business

This field-based case follows Chris Purkey, the senior vice president of sales and customer service at Backcountry.com, in his journey to use data analytics to improve customer engagement in the outdo... Read More

Marriott International: Hospitality’s Uncertain Future

Harris, Jared D. ; Snell, Scott ; Harrison, Katharine

S-0396 | Published October 05, 2022 | 22 pages Case

Collection: Darden School of Business

When industry conditions are disrupted, planning for the future can be difficult. For instance, the COVID-19 pandemic had a profound impact on the hospitality industry, not only depressing demand duri... Read More

Streaming the Future: Netflix's Global Expansion

Harris, Jared D. ; Kim, K. Dennie ; Vasquez, Renzo

S-0345 | Published October 04, 2022 | 18 pages Case

Collection: Darden School of Business

This case is set in the rapidly changing and technologically emerging industry of on-demand streaming video, which offers Netflix a number of strategic choices. For instance, strategies can involve ch... Read More

Uber: The Turbulent Rise of “Everyone’s Private Driver”

Harris, Jared D. ; Mead, Jenny ; Sell, Andrew

S-0354 | Published October 04, 2022 | 27 pages Case

Collection: Darden School of Business

The meteoric rise of ride-sharing firm Uber illustrates how gig-economy firms can grow to prominence and disrupt older, mature industries. Yet Uber's trajectory has also been rife with nontrivial tens... Read More

Shiftsmart: Redefining Job Access and Labor Management

Laseter, Timothy M. ; Sesia, Aldo

OM-1762 | Published October 03, 2022 | 9 pages Case

Collection: Darden School of Business

In January 2022, Shiftsmart cofounder and CEO Aakash Kumar wanted to capitalize on the company’s momentum. Shiftsmart connected workers on a shift-by-shift basis to some of the world’s largest corpora... Read More

Children’s HeartLink: Reducing Health Care Disparities

Roy, Dwai ; Yemen, Gerry

OM-1770 | Published October 03, 2022 | 13 pages Case

Collection: Darden School of Business

As the country director for Children’s HeartLink (CHL), an international medical nongovernmental organization, Adriana Dobrzycka was reviewing the draft of the 2021 annual report—and dreaming big. CHL... Read More

CEMEX in Egypt: Global Best Practices, or Country-Specific Acumen?

Chen, Ming-Jer ; Goldberg, Rebecca ; Llontop, Kathleen ; Llontop, José

S-0397 | Published October 03, 2022 | 19 pages Case

Collection: Darden School of Business

Rising executive Samantha Park is enrolled in an executive development program meant to prepare her for a new overseas leadership role. In a class on "global best practices," Park listens attentively ... Read More

Charts in the Time of Cholera: Saving Lives with Data Visualizations

Batova, Tatiana

BC-0288 | Published October 03, 2022 | 21 pages Case

Collection: Darden School of Business

With COVID-19 the most recent reminder, pandemics have plagued humankind for much of recorded history. Cholera killed millions around the world in the 19th century, and there were three major cholera ... Read More

Mastercard: Getting in League with Legends

Kim, Tami ; Steenburgh, Thomas J. ; Yemen, Gerry

M-1008 | Published September 23, 2022 | 15 pages Case

Collection: Darden School of Business

This field-based case uses one of Mastercard’s brand transformation strategies, curating passion-led experiences, to set the stage for analysis of sponsorships and promotion marketing. The company had... Read More

Nintendo and the Future of Video Gaming

Harris, Jared D. ; Lenox, Michael ; Harrison, Katharine ; Reiss, Mathew ; Goldberg, Rebecca

S-0341 | Published September 23, 2022 | 28 pages Case

Collection: Darden School of Business

This case presents the evolution of Nintendo’s gaming technology and discusses the history of the video gaming sector over eight generations of releases. It illustrates how industry dynamics shift ove... Read More

Billie Jean King: Serving Up Leadership

Freeman, R. Edward ; Grushka-Cockayne, Yael ; Liedtka, Jeanne M. ; Mead, Jenny

E-0488 | Published September 19, 2022 | 11 pages Case

Collection: Darden School of Business

Throughout a lifetime of athletic success, hard work, high visibility, and professional and personal challenges both on and off the tennis court, Billie Jean King, an icon of professional tennis, busi... Read More

What's in a name? That we call fair by any other name will it sell as well?

Bakshi, Abhinav ; Vijayalakshmi, Akshaya

IIMA-MAR0528 | Published September 14, 2022 | 11 pages Case

Collection: Indian Institute of Management, Ahmedabad

Emami is facing the heat from activist-consumers as well as its competitors. Competitors have renamed their cosmetic products by dropping the controversial word 'fair.' This was in response to the Bl... Read More

ZS Associates: Refilling the Pipeline

Markou, Panos ; Grushka-Cockayne, Yael ; Chao, Raul O. ; Hattem, Joshua

OM-1775 | Published September 01, 2022 | 16 pages Case

Collection: Darden School of Business

ZS Associates, a global consultancy, has been hired by the head of marketing at the global pharmaceutical firm Rensselaer to identify a promising strategy to protect and grow Rensselaer’s oncology bus... Read More

The Business Valuation (A)

Moriarty, Brian ; Lopez-Jimenez, Liliana ; Alvarez-Becerra, Isabel

OB-1407 | Published September 01, 2022 | 3 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Isabel is a you... Read More

The Business Valuation (B)

Moriarty, Brian ; Lopez-Jimenez, Liliana ; Alvarez-Becerra, Isabel

OB-1408 | Published September 01, 2022 | 1 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Isabel is a you... Read More

Balance Sheets: What Is and What If?

Haskins, Mark E. ; Sack, Robert J.

C-2458 | Published August 30, 2022 | 5 pages Case

Collection: Darden School of Business

Leslie Castle, a Certified Public Accountant (CPA) and accounting firm partner, finds herself in a reflective mode, recollecting several previous conversations with several nonaccountants that had que... Read More

Is This My Place? Speaking Up (A) (SPANISH)

Gentile, Mary

OB-1418 | Published August 28, 2022 | 2 pages Case

Collection: Darden School of Business

This is a Spanish translation of the August 30, 2016 version of UVA-OB-1111. An employee of a thinly staffed organization recognizes that there is no formal system for monitoring the value of donated ... Read More

All's Well that Ends Well (A) (SPANISH)

Gentile, Mary

OB-1422 | Published August 28, 2022 | 4 pages Case

Collection: Darden School of Business

This is a Spanish translation of the September 22, 2016 version of UVA-OB-1134. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please vi... Read More

"This Whole System Seems Wrong": Felipe Montez and Concerns about the Global Supply Chain (SPANISH)

Gentile, Mary ; Klepper, William ; Peters, Clelia ; Lopez, Miguel

OB-1421 | Published August 28, 2022 | 3 pages Case

Collection: Darden School of Business

This is the Spanish translation of the September 20, 2016 version of UVA-OB-1128. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please ... Read More

Lisa Baxter: Developing a Voice (SPANISH)

Gentile, Mary

OB-1419 | Published August 28, 2022 | 4 pages Case

Collection: Darden School of Business

This is a Spanish translation of the September 2, 2016 version of UVA-OB-1114. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please vis... Read More

The Part-Time Job with a Full-Time Challenge (SPANISH)

Ashby, Caleb ; Drumwright, Minette

OB-1425 | Published August 28, 2022 | 2 pages Case

Collection: Darden School of Business

This is a Spanish translation of the January 30, 2017 version of UVA-OB-1162. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visi... Read More

Corporate Social Responsibility Internship in India (A) (SPANISH)

Beck, Luisa

OB-1423 | Published August 28, 2022 | 2 pages Case

Collection: Darden School of Business

This is a Spanish translation of the October 21, 2016 version of UVA-OB-1144. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visi... Read More

Online Identities (A) (SPANISH)

Kimball, Paige ; Drumwright, Minette

OB-1424 | Published August 28, 2022 | 2 pages Case

Collection: Darden School of Business

This is a Spanish translation of the November 29, 2016 version of UVA-OB-1161. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please vis... Read More

Rhonda Delgado and the Compromised CEO (A) (SPANISH)

Goodstein, Jerry

OB-1426 | Published August 28, 2022 | 2 pages Case

Collection: Darden School of Business

This is a Spanish translation of the December 27, 2016 version of UVA-OB-1168. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please vis... Read More

Conflicting Loyalties: Friends Helping Friends? (A) (SPANISH)

Gentile, Mary ; Lopez-Jimenez, Liliana ; Guevara-Zuluaga, Manuela ; Aguilar-Pulido, Juliette

OB-1427 | Published August 28, 2022 | 2 pages Case

Collection: Darden School of Business

This is a Spanish translation of the February 9, 2022 version of UVA-OB-1375. As a senior project manager for the Colombian office of a consulting services firm, Lucia is responsible for hiring decisi... Read More

Ways of Thinking About Our Values in the Workplace (SPANISH)

Gentile, Mary

OB-1420 | Published August 28, 2022 | 4 pages Case

Collection: Darden School of Business

This is an abridged Spanish translation of the September 15, 2016 version of UVA-OB-1126. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum,... Read More

Fairphone (A): Can a Start-Up Change an Industry?

Mani, Vidya ; Thomas, Doug ; Medack, Alexandra

OM-1712 | Published August 26, 2022 | 9 pages Case

Collection: Darden School of Business

Fairphone, a "social enterprise" that created the world’s first ethically sourced smartphone, had revolutionized consumers' and investors' expectations around environmental, social, and governance (ES... Read More

Fairphone (B): Is It Really Worth It?

Mani, Vidya ; Thomas, Doug ; Medack, Alexandra

OM-1713 | Published August 26, 2022 | 8 pages Case

Collection: Darden School of Business

This case is a follow-up to "Fairphone (A): Can a Start-Up Change an Industry?" (UVA-OM-1712). Fairphone's goals to keep producing an ethically sourced smartphone were noble, but "doing well by doing... Read More

Walking the IPO Catwalk: Rent the Runway’s Public Offering

Murray, Meghan ; Mittal, Tanya ; Kurumaddali, Anuhya

BC-0283 | Published August 25, 2022 | 11 pages Case

Collection: Darden School of Business

This case examines Rent the Runway (RTR), a company that provided its customers the luxury of getting to wear the hottest designer fashions without having to pay the often exorbitant price to own the ... Read More

Flying Around Real Estate Development: Persuading with Data Visualizations

Batova, Tatiana ; Ruediger, Stefan ; Yemen, Gerry

BC-0285 | Published August 23, 2022 | 3 pages Case

Collection: Darden School of Business

This case and data set can be used in a course on storytelling with data to explore how various types of maps in combination with other types of charts drive decision-making. It is designed for workin... Read More

Going to a Gym to Bring Healthy Returns

Loutskina, Elena ; Brown, Matt ; Bard, David

F-2020 | Published August 22, 2022 | 27 pages Case

Collection: Darden School of Business

Kevin Robbins, a partner in District Capital Partners (DCP), is exploring an opportunity to invest in Blue Steel, Inc. (Blue Steel), one of the largest operators of Planet Fitness gyms in the country.... Read More

DeSouza Family Holdings

Andrasko, Joe ; Zorc, Saša

QA-0949 | Published August 16, 2022 | 3 pages Case

Collection: Darden School of Business

As CIO of DeSouza Family Holdings, Caroline Erickson managed the family’s investment portfolio—a collection of real estate properties, hotels, several small grocery stores, stocks/bonds, and alternati... Read More

The European Union and the Coronavirus: What Did It Learn from the Great Recession?

Debaere, Peter

GEM-0181 | Published August 15, 2022 | 19 pages Case

Collection: Darden School of Business

After one of the longest meetings of the European Union (EU) since 2000, the prime ministers, presidents, and chancellors of the 27 member states finally concluded their milestone agreement on July 21... Read More

Move Fast, but without Bias: Ethical AI Development in a Start-up Culture (A)

Gentile, Mary ; Krasniansky, Adriana

OB-1411 | Published August 11, 2022 | 5 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Taylor is a sen... Read More

Move Fast, but without Bias: Ethical AI Development in a Start-up Culture (B)

Gentile, Mary ; Krasniansky, Adriana

OB-1412 | Published August 11, 2022 | 2 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Taylor is a sen... Read More

Repositioning Axon Enterprise (B): Financing the Future of Police Reform

McBrady, Matthew ; Sesia, Aldo

F-2004 | Published August 10, 2022 | 12 pages Case

Collection: Darden School of Business

This case on Axon Enterprise, Inc. (Axon), highlights what the company’s CFO and head of investor relations told attendees at Axon’s Investor Day in November 2017. It also describes a follow-on offeri... Read More

Repositioning Axon Enterprise (A)

McBrady, Matthew ; Sesia, Aldo

F-2003 | Published August 10, 2022 | 21 pages Case

Collection: Darden School of Business

In November 2017, Axon Enterprise, Inc. (Axon), was amid transforming from a simple manufacturing company focused almost exclusively on its market leading TASER-brand conducted energy weapons (CEWs) f... Read More

Controversy at K-State

Detert, James R. ; Bruno, Evan

OB-1343 | Published August 10, 2022 | 3 pages Case

Collection: Darden School of Business

In this case, students take on the role of the president of Kansas State University (K-State), a public university located in Manhattan, Kansas. In response to an offensive tweet from a university stu... Read More

Ethical Programming of Algorithms: How to Deal with Ethical Risks of AI Tools for Hiring Decisions? (A)

Gentile, Mary ; Hunkenschroer, Anna Lena

OB-1401 | Published August 08, 2022 | 3 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Simon is a data... Read More

Ethical Programming of Algorithms: How to Deal with Ethical Risks of AI Tools for Hiring Decisions? (B)

Gentile, Mary ; Hunkenschroer, Anna Lena

OB-1402 | Published August 08, 2022 | 2 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Simon is a data... Read More

Looking for a Sustainable Model at Brazilian Edtech Start-up Resilia

Guissoni, Leandro ; Migliora Neto, Luiz ; Aidar, Marcelo Marinho

M-1030 | Published August 04, 2022 | 12 pages Case

Collection: Darden School of Business

The fast-growing educational technology start-up Resilia had successfully initiated its operations in Brazil. It trained full stack developers and connected them with entry-level jobs at unicorn start... Read More

Rupeek Fintech: Monitizing Gold, the Smart Way

Sahay, Arvind ; Joshi, Varuna M. ; Chainani, Renisha ; Nambiath, Sudeesh

IIMA-MAR0522 | Published August 02, 2022 | 30 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case highlights the journey of a digital gold loan start-up which offers low interest rates, doorstep service, speedy documentation, locker and quick gold withdrawal features to customers looking... Read More

Recommendation Algorithms and Politics on Social Media (A)

Gentile, Mary ; Sloane, Mona

OB-1399 | Published July 28, 2022 | 5 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Dax Enzo is the... Read More

Recommendation Algorithms and Politics on Social Media (B)

Gentile, Mary ; Sloane, Mona

OB-1400 | Published July 28, 2022 | 2 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Dax Enzo is the... Read More

A Banker's Story (B)

Allayannis, George (Yiorgos) ; Yemen, Gerry

F-2019 | Published July 28, 2022 | 3 pages Case

Collection: Darden School of Business

This case set describes the decision of a banker (Kaylan Bartholomew) to continue with banking—her dream job—or move to other less remunerative but perhaps more gratifying options such as building a b... Read More

A Banker's Story (A)

Allayannis, George (Yiorgos) ; Yemen, Gerry

F-2018 | Published July 28, 2022 | 4 pages Case

Collection: Darden School of Business

This case set describes the decision of a banker (Kaylan Bartholomew) to continue with banking—her dream job—or move to other less remunerative but perhaps more gratifying options such as building a b... Read More

Fostering Employee Engagement at Google Post-Pandemic: To AI or Not to AI?

Raveendhran, Roshni ; Schmid, Jessica Kim

OB-1413 | Published July 27, 2022 | 10 pages Case

Collection: Darden School of Business

This case follows Patrice Ju, the new head of business operations for Google's People Development team, as she considers the best way to both attract the best new talent to Google and retain the talen... Read More

iFixit: If You Bought It, You Don’t Really Own It

Mani, Vidya ; Yemen, Gerry

OM-1772 | Published July 26, 2022 | 14 pages Case

Collection: Darden School of Business

This field-based case introduces iFixit, a small business with a mission to change consumer behavior around prosperity so that they would no longer toss away broken products. iFixit offered repair gui... Read More

Strictly Business: Janice Greer’s Leadership Challenge in Japan

Chen, Ming-Jer ; Dalmia, Pranav

S-0385 | Published July 25, 2022 | 4 pages Case

Collection: Darden School of Business

Janice Greer works for NVX Pharmaceuticals, a US firm with increasing global operations. Not long after Greer’s promotion to country head for Japan, their boss suggests that widespread layoffs will be... Read More

Different Strokes: New York City’s Not-So-Warm Welcome

Chen, Ming-Jer ; Dalmia, Pranav

S-0386 | Published July 25, 2022 | 4 pages Case

Collection: Darden School of Business

Mei-Ling Liu has come a long way from her humble beginnings in a small town on the coast of Taiwan. She is in New York City to interview for an assistant professor position at Columbia University’s bu... Read More

Paul Waddle's Crash Course in Nigerian Business

Chen, Ming-Jer ; Dalmia, Pranav

S-0387 | Published July 25, 2022 | 4 pages Case

Collection: Darden School of Business

Paul Waddle works for Tripod Capital (Tripod), a venture fund focused on investing globally in fintech start-ups. Ambitious and a self-starter, Waddle is in pursuit of fast-growing the Nigerian paymen... Read More

Grappling with Uncertainty: Fintop Technology Advisors

Andrasko, Joe ; Zorc, Saša ; Bodily, Samuel E.

QA-0948 | Published July 21, 2022 | 2 pages Case

Collection: Darden School of Business

Adewale Ogunleye is the founder and CEO of Fintop Technology Advisors, a technology development firm that specializes in providing outsourced software development services to financial technology (fin... Read More

Us versus Them: Bridging the Fault Line between Salaried and Hourly Employees

Chen, Ming-Jer ; Dalmia, Pranav

S-0382 | Published July 20, 2022 | 4 pages Case

Collection: Darden School of Business

Blake Cody is a consultant who has been brought in to optimize and increase efficiency at a manufacturing plant mired in a market slump. He identifies divisions between two groups of employees—salarie... Read More

Changing of the Guard: Colleen Burton’s Swiss Conundrum

Chen, Ming-Jer ; Dalmia, Pranav

S-0383 | Published July 20, 2022 | 3 pages Case

Collection: Darden School of Business

Colleen Burton has taken over the account of a Swiss client for her New York–based financial-services company. Landing the account, after a long courtship, had been a coup for her midmarket firm. The ... Read More

Culture Clash: Abdullah Al-Multaq's Return to the Middle East

Chen, Ming-Jer ; Dalmia, Pranav

S-0384 | Published July 20, 2022 | 4 pages Case

Collection: Darden School of Business

Abdullah “Abe” Al-Multaq works in the acquisitions team of a large and ambitious US tech company. As his team undertakes due diligence at a target company he had identified in Saudi Arabia, cultural d... Read More

You Can't Tell Anyone (B)

Gentile, Mary ; Moriarty, Brian

OB-1406 | Published July 15, 2022 | 2 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Tom Patton is... Read More

You Can't Tell Anyone (A)

Gentile, Mary ; Moriarty, Brian

OB-1405 | Published July 15, 2022 | 5 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Tom Patton is... Read More

Essar Steel India Limited: Managing and Turning Around a Distressed Firm in Insolvency

Agarwalla, Sobhesh Kumar ; Pandey, Ajay ; Birmiwal, Nupur ; Srivastava, Shreyas

IIMA-FA0571 | Published July 15, 2022 | 33 pages Case

Collection: Indian Institute of Management, Ahmedabad

Essar Steel India Limited was one of the first 12 firms admitted for insolvency resolution under a newly created law in India—the lnsolvency and Bankr... Read More

Aravind Eye Hospitals in Chennai: Delivering Compassionate Care in Pandemic Times

Mukherjee, Saral ; Chandwani, Rajesh

IIMA-HRM0252 | Published July 14, 2022 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

Aravind Eye Care System (AECS) exploited economies of scale to offer affordable eye care for masses, with a mission to eliminate needless blindness. Over the years, AECS had built a strong organisati... Read More

Hightower Department Stores: Imported Stuffed Animals (SPANISH)

Pfeifer, Phillip E.

QA-0954 | Published July 13, 2022 | 13 pages Case

Collection: Darden School of Business

This is a Spanish translation of the April 15, 2013, version of UVA-QA-0268. Julia Brown, toy buyer for the Hightower Department Stores, has to decide which of three imported stuffed animals will be o... Read More

Ubiquitous Surveillance (A)

Gentile, Mary ; Danks, David ; Harrell, Maralee

OB-1403 | Published July 08, 2022 | 4 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. In this A case,... Read More

Ubiquitous Surveillance (B)

Gentile, Mary ; Danks, David ; Harrell, Maralee

OB-1404 | Published July 08, 2022 | 2 pages Case

Collection: Darden School of Business

This case set is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. In the A case, ... Read More

Design Thinking in Action (A): South Western Railway

Liedtka, Jeanne M.

S-0377 | Published July 05, 2022 | 4 pages Case

Collection: Darden School of Business

The South Western Railway (SWR) case series examines a design thinking project from its inception to the final stages of experimentation, with a particular emphasis on the design of research strategie... Read More

Design Thinking in Action (C): Experimentation in Action at South Western Railway

Liedtka, Jeanne M.

S-0379 | Published July 05, 2022 | 15 pages Case

Collection: Darden School of Business

This third case in the series that begins with “Design Thinking in Action (A): South Western Railway” (UVA-S-0377) describes two waves of experimentation undertaken by UK railway operator South Wester... Read More

Design Thinking in Action (B): From Insights to Ideas at South Western Railway

Liedtka, Jeanne M.

S-0378 | Published July 05, 2022 | 16 pages Case

Collection: Darden School of Business

This case, a follow-up to “Design Thinking in Action (A): South Western Railway” (UVA-S-0377), finds South Western Railway (SWR) and its design-consultancy partner, DK&A, beginning work on a project t... Read More

SUGAR Cosmetics: Employee Influencers and Channel Conflict (B)

Vijayalakshmi, Akshaya ; Mukherjee, Saral

IIMA-MAR0526(B) | Published June 29, 2022 | 2 pages Case

Collection: Indian Institute of Management, Ahmedabad

Affected by the COVID-19 pandemic and the associated lockdowns, the management team at digital-first, Indian cosmetics brand SUGAR is deliberating over ways to respond to the new development in its i... Read More

SUGAR Cosmetics: Employee Influencers and Channel Conflict (A)

Vijayalakshmi, Akshaya ; Mukherjee, Saral

IIMA-MAR0526(A) | Published June 29, 2022 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

Affected by the COVID-19 pandemic and the associated lockdowns, the management team at digital-first, Indian cosmetics brand SUGAR is deliberating over ways to respond to the new development in its i... Read More

Expectations Meet Reality: Reflections on the MBA Experience

Chen, Ming-Jer ; Gong, Barron

S-0375 | Published June 28, 2022 | 3 pages Case

Collection: Darden School of Business

This case follows Caroline Lee, a first-year student at a prestigious East Coast MBA program. After going through a grueling round of interviews for a summer internship at an investment bank, she find... Read More

Work Pants Finance: The Miners Go to B-School

Dikolli, Shane ; Miner, Matt

C-2453 | Published June 28, 2022 | 6 pages Case

Collection: Darden School of Business

This case is based on the real-life experiences of Matt Miner, who completed his MBA at Duke University’s Fuqua School of Business in 2009. After completing his degree, Miner realized that he and his ... Read More

Gwen Berry and the Politics of Protest (B)

Freeman, R. Edward ; Mead, Jenny

E-0480 | Published June 28, 2022 | 5 pages Case

Collection: Darden School of Business

This case is a follow-up to "Gwen Berry and the Politics of Protest (A)" (UVA-E-0479). Gwen Berry did protest at the Pan American Games in the summer of 2019 by raising her fist in the air when the... Read More

Gwen Berry and the Politics of Protest (A)

Freeman, R. Edward ; Mead, Jenny

E-0479 | Published June 28, 2022 | 3 pages Case

Collection: Darden School of Business

In the summer of 2019, notable track and field athlete Gwen Berry was representing Team USA at the Pan American Games in Peru when, having won the hammer throw—her specialty—she stood anxiously on the... Read More

A Dolphin Bullied: Jonathan Martin's NFL Experience in Miami (B)

Elias, Allison ; Sesia, Aldo

E-0481 | Published June 24, 2022 | 8 pages Case

Collection: Darden School of Business

This case should be used after students have read "A Dolphin Bullied: Jonathan Martin's NFL Experience in Miami (A) (UVA-E-0477). It provides a brief update on actions taken by different stakeholders ... Read More

A Dolphin Bullied: Jonathan Martin's NFL Experience in Miami (A)

Elias, Allison ; Sesia, Aldo

E-0477 | Published June 24, 2022 | 15 pages Case

Collection: Darden School of Business

In 2013, Jonathan Martin, a starting lineman for the Miami Dolphins, left the team. He cited the negative effects of the team's culture—specifically, bullying and mistreatment by several of his teamma... Read More

Mickey Mouse Takes a Stand: Does Sociopolitical Activism Change the Disney Story?

Whitler, Kimberly A. ; Goodman, Alex ; McNeilly, Mark ; Goodman, Adam

M-1031 | Published June 23, 2022 | 18 pages Case

Collection: Darden School of Business

This case presents the Walt Disney Company’s (Disney’s) involvement in Florida House Bill 1557, the Parental Rights in Education Act, known by opponents as the “Don’t Say Gay” bill. It can be used to ... Read More

Accessory Dwelling Units in California: The Roles of the Private and Public Sectors

Murphy, Daniel ; Maiden, Stephen E.

GEM-0198 | Published June 21, 2022 | 11 pages Case

Collection: Darden School of Business

This case examines California’s housing crisis and the growing market for Accessory Dwelling Units (ADUs)—secondary housing units built on single-family primary residential lots—within the state. Cali... Read More

Ratios Tell a Story—2021

Haskins, Mark E.

C-2456 | Published June 16, 2022 | 5 pages Case

Collection: Darden School of Business

This short, engaging case challenges students to review a series of corporate financial metrics and match them to one of 13 listed industries. As such, students are to use their intuition and common s... Read More

Vignettes: Board Dynamics and Culture (B)

Cheng, Yo-Jud ; Maiden, Stephen E.

S-0380 | Published June 16, 2022 | 5 pages Case

Collection: Darden School of Business

The realities of boardroom dynamics can often reveal a different story than how things appear on paper. Boards need the right dynamics and culture to effectively carry out their responsibilities. At t... Read More

The Rockefeller Foundation: Innovative Finance and the Green Imperative

Artuso, Anthony ; Leamon, Ann ; Barrios, Andrea

F-2014 | Published June 10, 2022 | 26 pages Case

Collection: Darden School of Business

Founded in 1913 by Standard Oil cofounder John D. Rockefeller Sr. and his son, John D. Rockefeller Jr., the Rockefeller Foundation (RF) had a long history of identifying major problems, convening unli... Read More

The Case-Centric Classroom: Good Career Preparation?

Chen, Ming-Jer ; Gong, Barron ; Whittle, Mary Summers

S-0381 | Published June 10, 2022 | 3 pages Case

Collection: Darden School of Business

This case follows Andy, a second-year MBA student who has just received a job offer and is looking for guidance on how to leverage his remaining schooling to become a successful manager upon graduatio... Read More

Miche Mix: Designing a CMO Role

Whitler, Kimberly A. ; Fasano, Patrick

M-1029 | Published June 10, 2022 | 9 pages Case

Collection: Darden School of Business

This case introduces the concept of job design and provides students with an opportunity to learn about, deconstruct, and reconstruct a CMO role. Students will assume the part of Adrian Viesca, CEO of... Read More

Wagh Bakri Tea Lounge: Brewing a new Experience

Sahay, Arvind ; Tiwari, Tara

IIMA-MAR0527 | Published June 08, 2022 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

Wagh Bakri, a packaged-tea company, started operating tea lounges as a forward integration for the company. The goal was to increase both visibility and physical presence across different locations. ... Read More

NTPC, Tanda

Maheshwari, Sunil Kumar

IIMA-HRM0247 | Published June 08, 2022 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

The Tanda unit of UPSEB was a distressed asset-dues to the power generator supplying UP-NTPC- were mounting. Finally, a resolution of debt was negotiated with the unit to be handed over to NTPC in pl... Read More

Toxic for Teens? Navigating a Career in the Social Media Industry (A)

Gentile, Mary ; Warnell, Jessica McManus

OB-1395 | Published June 06, 2022 | 7 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Gia is an early-car... Read More

Toxic for Teens? Navigating a Career in the Social Media Industry (B)

Gentile, Mary ; Warnell, Jessica McManus

OB-1396 | Published June 06, 2022 | 4 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Gia is an early-car... Read More

Arth Designbuild: Management during COVID-19 Crisis

Mundhada, Ketan ; Nerkar, Chinmay ; Murmu, Namrata ; Agarwal, Promila

IIMA-OB0248 | Published June 06, 2022 | 15 pages Case

Collection: Indian Institute of Management, Ahmedabad

Arth Designbuild is a new-age company in the construction service sector. It went through a transformation during its formative years and pivoted from... Read More

Razorpay Software Pvt Ltd: Expanding into new territories with Razor-sharp tech focus

Sahay, Arvind ; Tiwari, Tara

IIMA-MAR0525 | Published May 27, 2022 | 25 pages Case

Collection: Indian Institute of Management, Ahmedabad

Razorpay, a payments solution providing company in India, achieved Unicorn status in the Fiscal Year 2021(FY 21). It had entered the payments industry with the goal of democratising the payments. How... Read More

Held Hostage in the 21st Century: Cybersecurity, Ransomware, and Crisis Management (A)

Gentile, Mary ; Feehan, Ross

OB-1392 | Published May 24, 2022 | 4 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Anni Anderson is th... Read More

Zillow Offers' "Volatile Error Rate"

Lichtendahl, Kenneth C. Jr. ; Boatright, Benjamin

QA-0944 | Published May 24, 2022 | 4 pages Case

Collection: Darden School of Business

In November 2021, Zillow announced that it was planning to shut down Zillow Offers, its iBuying program that leveraged its home value algorithm to quickly purchase homes for later resale. Zillow made ... Read More

Held Hostage in the 21st Century: Cybersecurity, Ransomware, and Crisis Management (B)

Gentile, Mary ; Feehan, Ross

OB-1393 | Published May 24, 2022 | 2 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Anni Anderson is th... Read More

Disney's Entry into the Streaming Battle

Chatterjee, Sayan ; O'Neil, Scott

S-0376 | Published May 19, 2022 | 12 pages Case

Collection: Darden School of Business

As of 2019, Netflix is the market leader in the streaming space, spending $17 billion per year on original content. Its award-winning content coupled with its technology of delivery and its highly su... Read More

UCB Gets a New Office: Leading Change through a Pandemic

Isabella, Lynn A. ; Maiden, Stephen E.

OB-1397 | Published May 19, 2022 | 28 pages Case

Collection: Darden School of Business

In this field-based case, Nate Bennett, the global head of biostatistics and programming, rare disease, at UCB, Inc. (UCB), chairs the Raleigh site leadership team, which helps manage all 250 UCB empl... Read More

The Signals of Big Oil: ExxonMobil Stumbles

Murray, Meghan ; Soltis, Steve

BC-0281 | Published May 19, 2022 | 12 pages Case

Collection: Darden School of Business

In the summer of 2021, an Exxon Mobil Corporation (ExxonMobil) executive was secretly recorded dismissing climate science that his company had publicly supported. ExxonMobil is a vertically integrated... Read More

Euroland Foods 2024

Schill, Michael J. ; Bruner, Robert F. ; Opitz, Casey S.

F-2016 | Published May 18, 2022 | 12 pages Case

Collection: Darden School of Business

Facing strong pressure from investors to improve financial performance and preserve capital, senior management at Euroland Foods must select which projects to fund across a slate of major investment p... Read More

Managing in Corporate Aviation: Averting a Hard Landing

Isabella, Lynn A. ; Maiden, Stephen E.

OB-1373 | Published May 17, 2022 | 12 pages Case

Collection: Darden School of Business

This field-based case follows the fictionalized Elisa Stallings, the manager of CandyCo's Aviation Dispatch group (Dispatch) which manages the aviation assets for the international company. Students l... Read More

Jet Airways: Flying into the ground

Banga, Charu ; Kumar, Abhay ; Deodhar, Swanand

IIMA-STR0466 | Published May 11, 2022 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

In 2018-19, Jet Airways stood nearly grounded. An airline that, just 5 years ago, had spread its wings across the world witnessed a stunning turnaround in its fate. The company appeared to face a per... Read More

Santa Express

Thomas, Nobin ; Mehrotra, Sonia ; Vohra, Neharika ; Vatavwala, Sanket

IIMA-CIIE0024 | Published May 11, 2022 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

Three college friends came together to start 'Santa Express'—an on-demand delivery service serving customers for pickup and delivery of handy and non-... Read More

Developing the Workforce of the Future

Raveendhran, Roshni

OB-1391 | Published May 05, 2022 | 1 pages Case

Collection: Darden School of Business

This fictional caselet puts you in the role of a senior company leader who has just seen data estimating that more than one in three workers worldwide may need to change their skill mix by 2030. With ... Read More

Transparency in Performance Management

Raveendhran, Roshni

OB-1390 | Published May 05, 2022 | 1 pages Case

Collection: Darden School of Business

This fictional caselet puts you in the role of a manager who has just completed performance reviews for your employees. Some employees have given feedback that the review process needs greater transpa... Read More

Development of Project Risk Management System for Progressive Metro Rail Corporation in the National Capital of Emerging Asian Economy (A)

Dutta, Goutam ; Sarkar, Debasis ; Viswanath, Ashna

IIMA-PSG0144(A) | Published April 27, 2022 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case discusses the situation of Mr. Madhavan, Managing Director of the Progressive Metro Rail Corporation, following the mayhem at the constructio... Read More

Development of Project Risk Management System for Progressive Metro Rail Corporation in the National Capital of Emerging Asian Economy (B)

Dutta, Goutam ; Sarkar, Debasis

IIMA-PSG0144(B) | Published April 27, 2022 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case discusses the detailed microplanning of the risk sources for the PMRC underground corridor metro project. The client, Progressive Metro Rail ... Read More

Defining Moments: Leading When You're Being Followed

Detert, James R. ; Black, Christina ; Sachan, Nikita

OB-1385 | Published April 25, 2022 | 2 pages Case

Collection: Darden School of Business

This case set follows Alex Stewart, who has built and runs a green energy development firm in the United States. After finding success finding and using underutilized rooftops to erect solar panels an... Read More

LVMH: The Tiffany Acquisition

Schill, Michael J. ; Saine, Caroline

F-2013 | Published April 22, 2022 | 27 pages Case

Collection: Darden School of Business

This case set considers the acquisition of American jewelry icon Tiffany & Co. (Tiffany) by French luxury goods manufacturer LVMH Moët Hennessy Louis Vuitton (LVMH). While this case can effectively be... Read More

Tiffany & Co.: The LVMH Proposal and LVMH: The Tiffany Acquisition -- Merger Negotiation Application (SIMULATION)

Schill, Michael J.

F-2015 | Published April 22, 2022 | 1 pages Case

Collection: Darden School of Business

The cases “Tiffany & Co.: The LVMH Proposal” (UVA-F-2012) and “LVMH: The Tiffany Acquisition” (UVA-F-2013) serve as two sides of a merger negotiation exercise set in October 2019. Students are asked... Read More

Tiffany & Co.: The LVMH Proposal

Schill, Michael J. ; Saine, Caroline

F-2012 | Published April 22, 2022 | 26 pages Case

Collection: Darden School of Business

This case set considers the acquisition of American jewelry icon Tiffany & Co. (Tiffany) by French luxury goods manufacturer LVMH Moët Hennessy Louis Vuitton (LVMH). While this case can effectively be... Read More

Product Development at StubHub: Don't Stop Believin'

Markou, Panos ; Chao, Raul O. ; Goldberg, Rebecca

OM-1705 | Published April 18, 2022 | 12 pages Case

Collection: Darden School of Business

Arnie Katz, chief product and technology officer at StubHub (SH), was helping to lead a contest intended to result in innovative and valuable new ideas. Product managers presented more than 100 new bu... Read More

Nvidia and the Great East–West Semiconductor Game

Chen, Ming-Jer ; Leong, Jin

S-0374 | Published April 13, 2022 | 19 pages Case

Collection: Darden School of Business

This case describes the competitive rivalry in the global semiconductor graphics processor unit (GPU) market in early 2020 and impact of both the COVID-19 crisis and the escalating US-China trade tens... Read More

Mobilizing Surge Response Teams

Lichtendahl, Kenneth C. Jr. ; Tassone, Eric ; Boatright, Benjamin

QA-0935 | Published April 01, 2022 | 13 pages Case

Collection: Darden School of Business

In July 2021, the Biden administration formed surge response teams to assist states with the surge in COVID-19 cases. The aim was to track the virus’s development using data provided from the states t... Read More

ReMaterials: Scaling up frugal innovation solutions

Mendonca, Valerie ; Moses, Aditya ; Sharma, Supriya

IIMA-CIIE0020 | Published March 31, 2022 | 16 pages Case

Collection: Indian Institute of Management, Ahmedabad

ReMaterials was started in 2012 by Hasit Ganatra, when he realised the potential of an alternate product that could cater to the current needs of peop... Read More

Singhania Vs Singhania

Jena, Sanjay Kumar ; Singla, Chitra

IIMA-STR0465 | Published March 31, 2022 | 27 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case describes the journey of Raymond Group, an Indian family business group. The case focuses on the dispute between Vijaypat Singhania and his son, Gautam Singhania, over a "housing agreement".... Read More

Union Pacific Corporation

Loutskina, Elena

F-1987 | Published March 30, 2022 | 17 pages Case

Collection: Darden School of Business

The leadership of Union Pacific Corporation (UPC), the largest public railroad transportation company in the United States, needed to decide whether the company should reestablish its share-buyback pr... Read More

Home, Sweet Home: Guptas' Real Estate Decision (A)

Das, Prashant

IIMA-FA0565(A) | Published March 28, 2022 | 7 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case provides a systematic approach to a classical real estate decision of households: How much will it cost to build their dream home and buy a l... Read More

Home, Sweet Home: Guptas' Real Estate Decision (B)

Das, Prashant

IIMA-FA0565(B) | Published March 28, 2022 | 8 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case provides a systematic method to a classical real estate decision of households: Should they buy a home or not? The case is a quasi Buy-versus... Read More

Yearbook Inc. (D): Canva on Top of the World

Venkataraman, S. ; Maiden, Stephen E.

S-0372 | Published March 22, 2022 | 5 pages Case

Collection: Darden School of Business

This case, the conclusion of the series that also includes “Yearbook Inc. (A): The Start-up Years” (UVA-OM-0369), “Yearbook Inc. (B): The Emergence of Canva” (UVA-OM-S-0370), and “Yearbook Inc. (C): T... Read More

Yearbook Inc. (C): The Growth of Canva

Venkataraman, S. ; Maiden, Stephen E.

S-0371 | Published March 22, 2022 | 8 pages Case

Collection: Darden School of Business

This case, which builds on “Yearbook Inc. (A): The Start-up Years” (UVA-OM-0369) and “Yearbook Inc. (B): The Emergence of Canva” (UVA-OM-S-0370), finds Melanie Perkins having grown from a dreamer putt... Read More

Yearbook Inc. (A): The Start-up Years

Venkataraman, S. ; Maiden, Stephen E.

S-0369 | Published March 22, 2022 | 10 pages Case

Collection: Darden School of Business

This field-based case follows the start-up dreams of Melanie Perkins, a young Australian woman who came up with a big idea: What if she could create a simple, collaborative, online tool that anyone co... Read More

Yearbook Inc. (B): The Emergence of Canva

Venkataraman, S. ; Maiden, Stephen E.

S-0370 | Published March 22, 2022 | 12 pages Case

Collection: Darden School of Business

This case, which builds on “Yearbook Inc. (A): The Start-up Years” (UVA-OM-0369), follows Melanie Perkins as she visits Silicon Valley, works to find solid tech talent to build her product, and tirele... Read More

My T Brewer - Part A

Mendonca, Valerie ; Aggarwal, Ansita

IIMA-CIIE0026(A) | Published March 16, 2022 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

Amit Kasliwal was a participant of the Post Graduate Program for Executives at the Indian Institute of Management, Ahmedabad in 2013 when he came up w... Read More

My T Brewer - Part B

Mendonca, Valerie ; Aggarwal, Ansita

IIMA-CIIE0026(B) | Published March 16, 2022 | 9 pages Case

Collection: Indian Institute of Management, Ahmedabad

Kasliwal and his team had been working on prototypes for a tea-brewing machine since 2013. After running out of funds, they decide to introduce the la... Read More

Blue Apron: Has the Supply Chain Disrupter Been Disrupted?

Mani, Vidya ; Thomas, Doug ; Maiden, Stephen E.

OM-1769 | Published March 14, 2022 | 15 pages Case

Collection: Darden School of Business

This public-sourced case set in early 2022 explores the meal-kit-delivery service Blue Apron, a pioneer in the rapidly growing market of alternatives to shopping for food, meal planning, and cooking. ... Read More

Comerica Inc.: The Pandemic and Its Value Implications

Allayannis, George (Yiorgos) ; Craddock, Jenny ; Sesia, Aldo

F-1997 | Published March 09, 2022 | 24 pages Case

Collection: Darden School of Business

This case follows a fictional hedge fund manager as she works to finalize an investment thesis on Comerica Incorporated to present to her manager, who is undecided as to whether the fund should buy (g... Read More

Cyberattack on Abank

Korinek, Anton ; Allayannis, George (Yiorgos)

F-1979 | Published March 08, 2022 | 14 pages Case

Collection: Darden School of Business

Cyberattacks on corporations are an increasingly common phenomenon that imposes significant costs on shareholders, customers, and management. It is instrumental for corporations to both invest in appr... Read More

Food Supply and COVID-19: Breaking the Chain (B)

Mani, Vidya ; Thomas, Doug ; Maiden, Stephen E.

OM-1768 | Published March 02, 2022 | 4 pages Case

Collection: Darden School of Business

This case, a follow-up to "Food Supply and COVID-19: Breaking the Chain (B)" (UVA-OM-1691), looks at how the global food supply chain was faring almost 18 months after John Tyson wrote that America's ... Read More

Counterfeits and E-Commerce: Why Even Build It?

Mani, Vidya ; Thomas, Doug ; Maiden, Stephen E.

OM-1753 | Published February 28, 2022 | 8 pages Case

Collection: Darden School of Business

This public-sourced case set in early 2021 examines the role counterfeiting has come to play in e-commerce, specifically at Amazon, which represents over one-third of the US online market. The case's ... Read More

The Conundrum of Contingent Free Shipping

Baucells, Manel ; Lert, Devin

QA-0939 | Published February 28, 2022 | 2 pages Case

Collection: Darden School of Business

This case uses the intent to make an online purchase of a clothing item to explore the role intuition may play in shopping decisions. Two criteria, price and quality, are identified as being important... Read More

Uncertainty in Hospital Supplies—A Cardinal Error (A): Decision-Making as a Crisis Unfolds

Matherne, G. Paul

OM-1764 | Published February 18, 2022 | 4 pages Case

Collection: Darden School of Business

This case set is about the unfolding uncertainty associated with a supply chain issue involving Cardinal Health (Cardinal), the primary supplier of surgical packs to Garfield Health System (GHS). John... Read More

Uncertainty in Hospital Supplies—A Cardinal Error (C): Decision-Making as a Crisis Unfolds

Matherne, G. Paul

OM-1766 | Published February 18, 2022 | 4 pages Case

Collection: Darden School of Business

This case set is about the unfolding uncertainty associated with a supply chain issue involving Cardinal Health (Cardinal), the primary supplier of surgical packs to Garfield Health System (GHS). John... Read More

Uncertainty in Hospital Supplies—A Cardinal Error (D): Uncertainty in Everything as COVID-19 Arrives

Matherne, G. Paul

OM-1767 | Published February 18, 2022 | 3 pages Case

Collection: Darden School of Business

This case set is about the unfolding uncertainty associated with a supply chain issue involving Cardinal Health (Cardinal), the primary supplier of surgical packs to Garfield Health System (GHS). John... Read More

Uncertainty in Hospital Supplies—A Cardinal Error (B): Decision-Making as a Crisis Unfolds

Matherne, G. Paul

OM-1765 | Published February 18, 2022 | 2 pages Case

Collection: Darden School of Business

This case set is about the unfolding uncertainty associated with a supply chain issue involving Cardinal Health (Cardinal), the primary supplier of surgical packs to Garfield Health System (GHS). John... Read More

Susser Petroleum Partners, LP: IPO of a Master Limited Partnership

Chaplinsky, Susan ; Simkins, Betty J. ; Butler, John C. ; Titman, Sheridan

F-2006 | Published February 17, 2022 | 22 pages Case

Collection: Darden School of Business

This case explores Susser Holdings Corporation (SHC), a Texas-based company with two businesses: operating large-footprint convenience stores that sold fuel, food, and other merchandise; and fuel dist... Read More

Workaround: Which Integration Ideas to Explore?

Parmar, Bidhan L. ; Mead, Jenny ; Leiner, Benjamin ; Vambre, David

E-0476 | Published February 14, 2022 | 4 pages Case

Collection: Darden School of Business

Anna Bender, VP of product at Workaround, a large human resources (HR) software firm, had just been presented with a number of different recommendations from her employees on how to integrate the func... Read More

Central Electronics Ltd (A)

Maheshwari, Sunil Kumar ; Tripathi, Gireesh

IIMA-HRM0248(A) | Published February 10, 2022 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

In the year 2013, Dr. Nalin Shinghal was selected for the post of Chairman and Managing Director (CMD) of Central Electronics Limited (CEL). Before accepting the offer he felt the need for detailed d... Read More

Leading Rejuvenation: Central Electronics Limited (B)

Maheshwari, Sunil Kumar ; Tripathi, Gireesh

IIMA-HRM0248(B) | Published February 10, 2022 | 27 pages Case

Collection: Indian Institute of Management, Ahmedabad

Dr. Nalin Shinghal was selected for the post of Chairman and Managing Director (CMD) of Central Electronics Limited (CEL) in the year 2013. He was contended of having led the turnaround of CEL. CEL w... Read More

Conflicting Loyalties: Friends Helping Friends? (A)

Gentile, Mary ; Lopez-Jimenez, Liliana ; Guevara-Zuluaga, Manuela ; Aguilar-Pulido, Juliette

OB-1375 | Published February 09, 2022 | 2 pages Case

Collection: Darden School of Business

As a senior project manager for the Colombian office of a consulting services firm, Lucia is responsible for hiring decisions regarding junior consultants. During a recent recruitment process, Lucia f... Read More

Conflicting Loyalties: Friends Helping Friends? (B)

Gentile, Mary ; Lopez-Jimenez, Liliana ; Guevara-Zuluaga, Manuela ; Aguilar-Pulido, Juliette

OB-1376 | Published February 09, 2022 | 1 pages Case

Collection: Darden School of Business

As a senior project manager for the Colombian office of a consulting services firm, Lucia is responsible for hiring decisions regarding junior consultants. During a recent recruitment process, Lucia f... Read More

Governance at ICICI Bank: Chairman's Dilemma

Barua, Samir K ; Varma, Jayanth R

IIMA-FA0566 | Published February 09, 2022 | 9 pages Case

Collection: Indian Institute of Management, Ahmedabad

The non-executive Chairman, Chaturvedi, must lead the Board of Directors of ICICI Bank as it deals with the adverse findings by a former Supreme Court... Read More

Carly's Car Clinic

Schill, Michael J.

F-2007 | Published February 03, 2022 | 3 pages Case

Collection: Darden School of Business

This short fictional case considers an investment decision in a new business concept, Carly’s Car Clinic. The investment choice entails two similar stores with correlated outcomes and an option to seq... Read More

Trying to Do Good: Whom Do I Please?

Matherne, G. Paul

OM-1669 | Published February 03, 2022 | 3 pages Case

Collection: Darden School of Business

In this short case, an accounting executive considers opportunities for community involvement. The case includes a board service readiness quiz, which is used to help people figure out whether they ar... Read More

Wahoo Fitness: Segmentation and Data Insights

Venkatesan, Rajkumar ; Lopes, Henrique ; Yemen, Gerry

M-1025 | Published February 02, 2022 | 16 pages Case

Collection: Darden School of Business

This field-based case describes Wahoo Fitness’s (Wahoo’s) data-collection process, focusing especially on the customer survey it used to gain insights into its current and potential customers. One mon... Read More

Ways of Thinking About Our Values in the Workplace (ARABIC)

Gentile, Mary

OB-1386 | Published January 31, 2022 | 24 pages Case

Collection: Darden School of Business

This is an Arabic translation of the September 15, 2016 version of UVA-OB-1126. This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please v... Read More

Chris Johnson and JAX Industries

Freeman, R. Edward

E-0474 | Published January 26, 2022 | 1 pages Case

Collection: Darden School of Business

Chris Johnson, the recently appointed CEO of a large company consisting of several divisions, including Retail, Business Applications, and Systems Development, must work with senior leadership to set ... Read More

Contract worker unrest at Wistron Infocomm Manufacturing (India) Pvt Ltd

Varkkey, Biju ; Shah, Virangi

IIMA-HRM0251 | Published January 26, 2022 | 23 pages Case

Collection: Indian Institute of Management, Ahmedabad

The premises of Wistron Infocomm Manufacturing (India) Private Limited (WIMPL) a 100% subsidiary of Wistron Corporation (WC), Taiwan, was vandalized by a group of agitated contract workers on Decembe... Read More

Selling Hotel Kinara: Valuing Commercial Property During an Economic Crisis

Das, Prashant

IIMA-FA0563 | Published January 25, 2022 | 15 pages Case

Collection: Indian Institute of Management, Ahmedabad

It is late 2019. Hotel Kinara is a newly built, well-functioning 4-star hotel in Ahmedabad. The hotel has 155 rooms and food and beverage facilities. ... Read More

Vignettes on Fiduciary Duty

Harris, Jared D.

E-0473 | Published January 24, 2022 | 1 pages Case

Collection: Darden School of Business

In this set of five vignettes, students must consider the role of fiduciary duty in a range of situations.... Read More

Can Zwift Disrupt Peloton's Ascent?

Dikolli, Shane ; Wright-Pruski, Colin ; Yemen, Gerry

C-2454 | Published January 18, 2022 | 11 pages Case

Collection: Darden School of Business

This public-sourced case uses the fitness company Zwift and one of its competitors, Peloton, to explore cost allocation and bundling services. The material includes a task to provide a back-of-the-env... Read More

Genetic Testing: Where Is the Real Risk?

Matherne, G. Paul ; Behrman, Katelyn ; Thomas, Matthew J.

OM-1744 | Published January 12, 2022 | 7 pages Case

Collection: Darden School of Business

Sandra Martinez, a junior partner in a new biotech venture capital fund, is working on a due diligence report on a new genetic testing firm that plans to launch a direct-to-consumer (DTC) platform for... Read More

In the Cloud

Laseter, Timothy M. ; Coughenour, Alyssa ; Webb, Jane

OM-1734 | Published January 10, 2022 | 25 pages Case

Collection: Darden School of Business

Charu Thomas, cofounder and CEO of Ox, a software platform provider that helped retailers improve online order fulfillment, was proud of how her business had grown and earned positive feedback from in... Read More

Driving Waymo’s Fully Autonomous Future

Lenox, Michael ; McDermott, Jack

S-0367 | Published January 10, 2022 | 16 pages Case

Collection: Darden School of Business

In June 2021, Waymo, a subsidiary of Alphabet Inc., the holding company and parent to Google, is a market leader in developing and deploying autonomous vehicles (AV). New co-CEO Tekedra Mawakana has b... Read More

Dineout: Managing Business Disruptions

Roy, Debjit ; Shukla, Abhishek

IIMA-PROD0330 | Published January 05, 2022 | 21 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case tracks Dineout’s evolution into a full-scale tech solution provider for restaurants. In 2020, the COVID-19 pandemic struck the world. Several... Read More

Vardhman Special Steels Limited (VSSL): Growth and Pricing for a Tier 2 Supplier

Sahay, Arvind ; Tiwari, Tara

IIMA-MAR0524 | Published December 30, 2021 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

Vardhman Special Steels Limited (VSSL), a Ludhiana based Special Steels manufacturer supplied 98% of its steel to automotive sector. It has recently collaborated with Aichi steel, Japan with the aim ... Read More

Parle Agro (India): Vision Realisation

Kaul, Asha

IIMA-COMM0028 | Published December 28, 2021 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

Nadia Chauhan, Chief Marketing Officer at Parle Agro set her vision in 2017 to become the dominant player in the beverages segment and to double the t... Read More

Nayan Parikh & Consultants: Loan against Shares

Varma, Jayanth R ; Parikh, Nayan ; Thakkar, Ritesh

IIMA-FA0564 | Published December 24, 2021 | 13 pages Case

Collection: Indian Institute of Management, Ahmedabad

In March 2021, Nayan Parikh & Consultants (NPC) has to decide how to recover the loan that it had extended to Shrenikbhai Vimawala, Chairman and M... Read More

Understanding the Statement of Cash Flows: Three Illustrative Examples

Hopkins, Justin J. ; Dadlani, Mahesh

C-2451 | Published December 22, 2021 | 4 pages Case

Collection: Darden School of Business

This case provides students with the statement of cash flows from three diverse companies: Etsy, Inc., Akorn, Inc., and Brookfield Asset Management Inc. (named in case as Alpha Inc., Beta Corporation,... Read More

Getting Ready to Rumble: Governance of World Wrestling Entertainment, Inc.

Hopkins, Justin J.

C-2444 | Published December 22, 2021 | 7 pages Case

Collection: Darden School of Business

This case introduces students to an interesting and fun example of a proxy statement issued by World Wrestling Entertainment, Inc. (WWE). WWE is effectively run by the McMahon family, which provides o... Read More

Cath Lab Catastrophe: Person or Process Issue?

Matherne, G. Paul

OM-1673 | Published December 21, 2021 | 3 pages Case

Collection: Darden School of Business

This case follows fictional Baby Girl Jones, born with a life-threatening condition: cyanotic heart disease (not enough oxygen in the blood). Her initial evaluation revealed transposition of the great... Read More

Creating a Tentative Talent Development Plan

Haskins, Mark E.

G-0658 | Published December 21, 2021 | 6 pages Case

Collection: Darden School of Business

This case provides a three-pronged opportunity to explore a process for establishing an initial talent development plan for a growing and successful company desirous of investing in its existing manag... Read More

The Multichannel Challenge at Natura in Beauty and Personal Care (C): Digital Transformation and Toward a Fintech Business

Guissoni, Leandro ; Moraes, Trícia Karla Lacerda ; Cernev, Adrian Kemmer

M-1023 | Published December 15, 2021 | 18 pages Case

Collection: Darden School of Business

In 2021, the world’s fourth-largest beauty group, Natura &Co, was in the middle of a digital transformation process. Originally a direct-selling company, Natura transitioned to a multichannel business... Read More

The Multichannel Challenge at Natura in Beauty and Personal Care (B): Building a Successful Digital and Omnichannel Transformation

Farris, Paul W. ; Guissoni, Leandro ; Lourenço, Carlos Eduardo ; Boccia, Murillo

M-1022 | Published December 15, 2021 | 16 pages Case

Collection: Darden School of Business

Between 2013 and 2019, Natura undertook a set of initiatives to begin its digital transformation and accelerate the global expansion that resulted in it becoming the world's fourth-largest beauty grou... Read More

De-SPACing: Tattooed Chef Inc.

Allayannis, George (Yiorgos) ; Sesia, Aldo

F-1996 | Published December 15, 2021 | 20 pages Case

Collection: Darden School of Business

In late October 2020, hedge fund analyst Maya Botti was evaluating the decision to vote for the proposed merger of Forum Merger IIa special purpose acquisition company (SPAC), with Ittella Internation... Read More

Peloton's Pandemic Momentum

Harris, Jared D.

S-0346 | Published December 15, 2021 | 4 pages Case

Collection: Darden School of Business

Peloton, a manufacturer of exercise equipment and a platform for interactive fitness, combined elegant hardware, top-notch fitness classes led by world-class athletes, the largest network of subscribe... Read More

Technology, Virtual Health, and the Electronic Medical Record: Whom Does It Serve?

Matherne, G. Paul

OM-1758 | Published December 15, 2021 | 2 pages Case

Collection: Darden School of Business

This short fictional case describes two very different patients, each waiting to see a new doctor. It includes questions about patient needs in terms of health care, technology, virtual checkups, and ... Read More

The Yield Curve and Growth Forecasts (SPANISH)

Warnock, Frank

GEM-0229 | Published December 15, 2021 | 9 pages Case

Collection: Darden School of Business

This is a Spanish translation of the August 23, 2018 version of UVA-GEM-0106. In this case the protagonist was sifting through the evidence on the predictive content of the yield curve. Did the curren... Read More

DIY Zillow

Lichtendahl, Kenneth C. Jr. ; Boatright, Benjamin ; Andrasko, Joe

QA-0931 | Published December 14, 2021 | 9 pages Case

Collection: Darden School of Business

This case examines a realtor’s attempt to improve an online residential real estate website’s mapping and home estimation features. With the help of a data scientist, the two professionals work to cre... Read More

NASCAR and the Confederate Flag (A)

Freeman, R. Edward ; Mead, Jenny

E-0441 | Published December 13, 2021 | 14 pages Case

Collection: Darden School of Business

In May 2020, in the midst of the COVID-19 pandemic and the protests that followed the death of George Floyd while in Minneapolis police custody, leadership at the National Association for Stock Car Au... Read More

NASCAR and the Confederate Flag (B)

Freeman, R. Edward ; Mead, Jenny

E-0442 | Published December 13, 2021 | 2 pages Case

Collection: Darden School of Business

This case is a follow-up to "NASCAR and the Confederate Flag (A)" (UVA-E-0441). It outlines how National Association for Stock Car Automobile Racing (NASCAR) leadership announced on June 10, 2020,... Read More

Re:Build Manufacturing—Reimagining the Conglomerate

Laseter, Timothy M. ; Sesia, Aldo

OM-1757 | Published December 08, 2021 | 16 pages Case

Collection: Darden School of Business

In October 2021, Miles Arnone, CEO of Re:Build Manufacturing (Re:Build), was thinking about Re:Build’s next acquisition. Arnone contemplated the pros and cons of each of three candidate companies as h... Read More

Circles (B): Launch and Pivot

Mendonca, Valerie ; Karna, Amit ; Mukherjee, Saral

IIMA-CIIE0025(B) | Published December 03, 2021 | 8 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the entrepreneurial journey of two college friends — Anchal Taatya and Abhiram Nukalapati. While studying at IIM Ahmedabad, they s... Read More

Circles (A): The Birth of an Entrepreneurial Initiative

Mendonca, Valerie ; Karna, Amit ; Mukherjee, Saral

IIMA-CIIE0025(A) | Published December 03, 2021 | 14 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the entrepreneurial journey of two college friends — Anchal Taatya and Abhiram Nukalapati. While studying at IIM Ahmedabad, they s... Read More

Where in the World Should You Get Cancer? (A)

Matherne, G. Paul ; Quissel, Kathryn ; Liang, Rongwu ; Zhang, Olivia

OM-1742 | Published November 30, 2021 | 6 pages Case

Collection: Darden School of Business

What does “universal health care coverage” mean? Is it the same all over the world? Universal health care systems have the benefit of ensuring access to some services with a degree of financial protec... Read More

Where in the World Should You Get Cancer? (B): Lu Yong Epilogue

Matherne, G. Paul ; Quissel, Kathryn ; Liang, Rongwu ; Zhang, Olivia

OM-1743 | Published November 30, 2021 | 2 pages Case

Collection: Darden School of Business

What does “universal health care coverage” mean? Is it the same all over the world? Universal health care systems have the benefit of ensuring access to some services with a degree of financial protec... Read More

Trump v. Twitter, et al.

Touve, David

S-0360 | Published November 23, 2021 | 16 pages Case

Collection: Darden School of Business

During a 30-day window between late May and late June of 2020, President Donald Trump earned international attention not only for the content he posted to social media sites such as Twitter, but also ... Read More

Digital Transformation at The Washington Post: Innovating for the Next Generation

Nelson, Ryan ; Miner, Kevin

S-0368 | Published November 18, 2021 | 22 pages Case

Collection: Darden School of Business

The Washington Post (The Post) is one of the world’s most respected news-media organizations. After joining The Post as CEO and publisher in 2014, Fred Ryan worked with owner Jeff Bezos and The Post's... Read More

Dinesh Patel at the Sardar Patel Farm

Sundararaman, Ragavan ; Joshi, Shilpa ; Gupta, Vishal

IIMA-OB0244 | Published November 18, 2021 | 14 pages Case

Collection: Indian Institute of Management, Ahmedabad

Sardar Patel farm is a 150-acre organic farm located in Kathwada, Gujarat, India with 125 farmers living and working on the farm. Dr Dinesh Patel, a c... Read More

Procam: New Paradigms in Long Distance Running

Sud, Mukesh ; Chainani, Sunil

IIMA-STR0463 | Published November 17, 2021 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

Procam International, set up by brothers Anil and Vivek Singh, has been working in the field of sports management in India for over two decades. Procam was the first organiser of large-scale long-dis... Read More

Challenges in East West Underwater Metro Project in Kolkata

Dutta, Goutam

IIMA-PSG0140 | Published November 16, 2021 | 34 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case discusses the uncertainties and complexities faced by Kolkata Metro Rail Corporation during the construction of India’s first under river met... Read More

MILAAP - Crowdfunding for All: Helping Patients by Facilitating Philanthropy

Chandwani, Rajesh ; Vimalkumar, M ; Singh, Jang Bahadur ; Asthana, Sonal (Dr)

IIMA-IS0142 | Published November 15, 2021 | 8 pages Case

Collection: Indian Institute of Management, Ahmedabad

Milaap is a popular medical crowdfunding platform in India, enabling interaction between those who want to raise funds and those who want to donate. T... Read More

A Partner for Mary Washington: Glide with Cerner or Chart a New Path with Epic (A)

Matherne, G. Paul ; Elcan, Elizabeth

OM-1731 | Published November 09, 2021 | 7 pages Case

Collection: Darden School of Business

This case set focuses on a health system undergoing transformation and change. In 2015, Mary Washington Healthcare is the latest health care organization to plan to upgrade its electronic health recor... Read More

A Partner for Mary Washington: Glide with Cerner or Chart a New Path with Epic (B)

Matherne, G. Paul ; Elcan, Elizabeth

OM-1732 | Published November 09, 2021 | 1 pages Case

Collection: Darden School of Business

This case set focuses on a health system undergoing transformation and change. In 2015, Mary Washington Healthcare (Mary Washington) is the latest health care organization to plan to upgrade its elect... Read More

Single Block Method of Blast Furnace Revamping Project at JSW Steel Plant at Dolvi, Maharashtra, India (B)

Dutta, Goutam

IIMA-PROD0329(B) | Published November 01, 2021 | 24 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case deals with several kinds of uncertainties that were involved when Jindal South West (JSW), the largest steep producer of India, carried out a... Read More

Single Block Method of Blast Furnace Revamping Project at JSW Steel Plant at Dolvi, Maharashtra, India (A)

Dutta, Goutam

IIMA-PROD0329(A) | Published November 01, 2021 | 20 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case deals with several kinds of uncertainties that were involved when Jindal South West (JSW), the largest steep producer of India, carried out a... Read More

Three Notch’d: Economies of Scale in Brewing

Laseter, Timothy M. ; Morris, Jack

OM-1750 | Published October 29, 2021 | 13 pages Case

Collection: Darden School of Business

In August 2021, George Kastendike, CEO of Three Notch’d Brewery (Three Notch’d) in Charlottesville, Virginia, laid down the phone as he finished a conference call with two of his early investors. In t... Read More

Aventiv Technologies: Answering the Call for Change?

Irving, Toni ; Maiden, Stephen E.

S-0359 | Published October 25, 2021 | 20 pages Case

Collection: Darden School of Business

This field-based case examines the business strategy of prison communications company Aventiv Technologies (Aventiv), which was at the center of a broad national debate about social justice, criminal ... Read More

Moodcafe: From Idea Conception to Raising Funds

Singla, Chitra ; Sethuram, Shridhar ; Jena, Sanjay Kumar

IIMA-CIIE0023 | Published October 25, 2021 | 18 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case on Moodcafe captures the journey of the start-up and its entrepreneurs from the beginning till the fund-raising stage. The case brings forth ... Read More

Andrew Yang: A New Way Marketing Campaign

Kim, Tami ; Yemen, Gerry

M-1018 | Published October 19, 2021 | 25 pages Case

Collection: Darden School of Business

This field-based case follows Andrew Yang, who went from an unknown to a major competitor in the 2020 Democratic Party presidential race. Yang’s initial rise to fame was largely owed to a group of you... Read More

Fidelity Investments: Betting on Digital Strategy

Laseter, Timothy M. ; Luk, Victoria

OM-1746 | Published October 18, 2021 | 5 pages Case

Collection: Darden School of Business

Julie Busby, operational excellence lead for Fidelity Investments (Fidelity), needed to help a customer call center manage its diverse set of clients. Despite efforts to categorize tasks based on call... Read More

Should We Go For It?

Detert, James R. ; Cullen, Kevin ; Taubenfeld, Britton

OB-1364 | Published October 15, 2021 | 2 pages Case

Collection: Darden School of Business

This case follows Sarah Johnson, who has just accepted the position as an intern in the offensive analytics division for the Dallas Cowboys. After gathering all the data she could find for the NFL bet... Read More

66°North: Made for Life

Wilcox, Ronald T. ; Yemen, Gerry

M-1017 | Published October 15, 2021 | 20 pages Case

Collection: Darden School of Business

This field-based case uses the 66°North Company, an iconic Icelandic designer and manufacturer of premium outerwear, to unfold circumstances that allow for an analysis of the firm’s value proposition,... Read More

Are We Sacrificing by Sacrificing?

Detert, James R. ; Cullen, Kevin

OB-1363 | Published October 14, 2021 | 2 pages Case

Collection: Darden School of Business

The game of baseball offers a team’s manager relatively few tactical decisions to affect their team’s chances of winning on any given day. The manager chooses the batting lineup and where the fielders... Read More

Aggois: Last-Mile Financing for Small-Holder Farmers

Vemireddy, Vidya ; Deb, Shrey ; Yadav, Shweta

IIMA-CIIE0027 | Published October 12, 2021 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

The business model adopted by Aggois model aimed at resolving the problem of farmer financing — particularly, the lack of receivables financing, which... Read More

Rivian Charging Ahead

Laseter, Timothy M. ; Sesia, Aldo

OM-1749 | Published October 05, 2021 | 16 pages Case

Collection: Darden School of Business

In fall 2021, start-up Rivian was poised to begin delivery of its first electrical vehicles (EVs) to external customers after several delays. The company had over 70,000 preorders for its R1T (pickup ... Read More

Free Agency (A)

Detert, James R. ; Cullen, Kevin ; Rosen, Evan

OB-1359 | Published September 29, 2021 | 2 pages Case

Collection: Darden School of Business

This case set challenges students to consider the upcoming free agency decision-making of an NBA team by conducting some basic statistical analyses of three possible targets, all of whom are upcoming ... Read More

Free Agency (B): Negotiating as a Player's Agent

Detert, James R. ; Cullen, Kevin ; Rosen, Evan

OB-1360 | Published September 29, 2021 | 2 pages Case

Collection: Darden School of Business

This case set challenges students to consider the upcoming free agency decision-making of an NBA team by conducting some basic statistical analyses of three possible targets, all of whom are upcoming ... Read More

Free Agency (C): Negotiating as the Nuggets' Representative

Detert, James R. ; Cullen, Kevin ; Rosen, Evan

OB-1361 | Published September 29, 2021 | 2 pages Case

Collection: Darden School of Business

This case set challenges students to consider the upcoming free agency decision-making of an NBA team by conducting some basic statistical analyses of three possible targets, all of whom are upcoming ... Read More

COVID-19 (B): "It's Like a War"

Matherne, G. Paul ; Kessel, Samuel

E-0447 | Published September 21, 2021 | 1 pages Case

Collection: Darden School of Business

In March 2020, John Jenkins, the new chief medical officer of Garfield Health System (GHS) University Hospital, was at the cusp of a crisis. While he had been informed of COVID-19 previously by the ho... Read More

COVID-19 (A): How Did We Get Here and What Do We Do Now?

Matherne, G. Paul ; Kessel, Samuel

E-0446 | Published September 21, 2021 | 6 pages Case

Collection: Darden School of Business

In March 2020, John Jenkins, the new chief medical officer of Garfield Health System (GHS) University Hospital, was at the cusp of a crisis. While he had been informed of COVID-19 previously by the ho... Read More

Spreading HOPE: Building Healthy Outcomes through Patient Engagement

Matherne, G. Paul ; Vergales, Jeffrey

OM-1672 | Published September 21, 2021 | 4 pages Case

Collection: Darden School of Business

Hypoplastic Left Heart Syndrome (HLHS) is a serious health condition affecting infants. Since 1981, when procedures were first developed to address HLHS, the mortality rate has been declining, and by ... Read More

Four Factors

Detert, James R. ; Cullen, Kevin ; Rosen, Evan

OB-1358 | Published September 21, 2021 | 2 pages Case

Collection: Darden School of Business

This case follows Shane Harris, who has just been hired as an assistant coach for the NBA's new franchise, the Honolulu Hammerheads. In order to aid team management in using basketball analytics, Harr... Read More

Tests and Triumphs in Telemedicine (B): Technology before Its Time or a Savior in a Crisis?

Matherne, G. Paul ; Shepard, Taylor Anne

E-0469 | Published September 20, 2021 | 4 pages Case

Collection: Darden School of Business

In the A case, Dr. Carol Evans is preparing for a December 2019 meeting with the leaders of Garfield Health Sciences (GHS) Center, about launching a full-fledged direct-to-consumer (DTC) telemedicine ... Read More

Tests and Triumphs in Telemedicine (A)

Matherne, G. Paul ; Shepard, Taylor Anne

E-0468 | Published September 20, 2021 | 6 pages Case

Collection: Darden School of Business

In this A case, it’s December 2019, and Dr. Carol Evans is preparing for a meeting with the leaders of Garfield Health Sciences (GHS) Center. She aims to persuade them to launch a full-fledged direct-... Read More

Financial Markets and Society

Murphy, Daniel

GEM-0192 | Published September 09, 2021 | 12 pages Case

Collection: Darden School of Business

This case follows Maxine Waters, chairwoman for the US House of Representatives Committee on Financial Services, as she faces the stock market phenomenon in early 2021 surrounding GameStop. The mornin... Read More

Coke Puts Its Brand between a Rock and a Hard Place: Aligning Activism with Brand Purpose

Whitler, Kimberly ; Wooten, David ; Nolan, Liam

M-1019 | Published September 03, 2021 | 17 pages Case

Collection: Darden School of Business

This case presents The Coca-Cola Company’s (Coke’s) involvement in the controversial Georgia voting bills. It can be used to explore brand purpose and activation of purpose through activism. Presentin... Read More

Building Products Company

Carter, Bill

OM-1741 | Published August 31, 2021 | 2 pages Case

Collection: Darden School of Business

After a successful first consulting project, Sarah is about start another case. She is tasked with developing a customer segmentation and growth workstream for a building products company that is unde... Read More

The "It" Factor? Two Sigma, Venn, and Factor Analysis

Evans, Richard B. ; Pachauri, Abhinav

F-1989 | Published August 30, 2021 | 17 pages Case

Collection: Darden School of Business

This case follows the protagonist, chief investment officer of a multifamily office, as she debates whether or not Venn, a factor-based portfolio attribution tool developed by quant manager Two Sigma,... Read More

California's Affordable Housing Crisis

Murphy, Daniel ; Sesia, Aldo

GEM-0194 | Published August 30, 2021 | 27 pages Case

Collection: Darden School of Business

This public-sourced case uses the California housing crisis to analyze economic policy in an environment featuring a rising cost of living and shrinking affordable housing options. The case discusses ... Read More

Dumbarton Bearing Supply, LLC: Recognizing Real Options

Lipson, Marc L.

F-1990 | Published August 25, 2021 | 7 pages Case

Collection: Darden School of Business

Angus MacIntyre, CEO of Dumbarton Bearing Supply, LLC (Dumbarton), is deciding whether to introduce a new ceramic ball-bearing product line and whether to produce those bearings by refitting an existi... Read More

The $250,000 Crypto Question

Hachem, Kinda

GEM-0195 | Published August 23, 2021 | 17 pages Case

Collection: Darden School of Business

This case explores the role of deposit insurance in financial stability, including the importance of risk-adjusted insurance premiums and the complementarity between capital requirements and deposit i... Read More

Digital Dollars

Hachem, Kinda

GEM-0197 | Published August 23, 2021 | 7 pages Case

Collection: Darden School of Business

This case explores private and public proposals for digital forms of money that bypass the commercial banking system. A private proposal comes from Facebook’s Libra. A public proposal comes from centr... Read More

Northern Textiles Limited (B)

Varma, Jayanth R ; Ghosh, Rahul

IIMA-FA0559(B) | Published August 23, 2021 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

NTL suffered huge losses in its foreign exchange hedging activities as its highly complex leveraged structured products backfired badly in the wake of... Read More

Roark Capital: Buyout of Buffalo Wild Wings

Chaplinsky, Susan ; Marston, Felicia C. ; Lykes, Anne

F-1984 | Published August 18, 2021 | 23 pages Case

Collection: Darden School of Business

In late November 2017, Roark Capital Group (Roark) must decide on a last, best offer to purchase Buffalo Wild Wings (BWW) in a leveraged buyout (LBO) for $157 per share. That bid had followed a series... Read More

MovieLens: Filtering on Others' Reactions

Lichtendahl, Kenneth C. Jr. ; Boatright, Benjamin ; Holtz, Paul

QA-0927 | Published August 17, 2021 | 6 pages Case

Collection: Darden School of Business

This case introduces students to relational databases and the basics of collaborative filtering, a popular recommendation system technique. The case points to a dataset shared by GroupLens, a research... Read More

Research Affiliates and Dynamic Multifactor Strategies: Time to Time?

Evans, Richard B. ; Pachauri, Abhinav

F-1988 | Published August 11, 2021 | 23 pages Case

Collection: Darden School of Business

This case explores the dynamic allocation approach to investing, an approach that would time the market based on factors’ relative valuations. Research Affiliates created a RAFI Dynamic Multifactor US... Read More

The Testable Design

Cowan, Alex

OM-1737 | Published August 10, 2021 | 11 pages Case

Collection: Darden School of Business

This case offers applied practice for students in drafting testable user stories (agile), including the use of jobs-to-be-done, storyboards, and metrics to drive toward a specific, testable digital de... Read More

HCL TECHNOLOGIES: Leveraging Technology for Talent Acquisition Transformation

Patra, Yogita ; Saxena, Richa ; Sharma, Sunil

IIMA-HRM0250 | Published August 09, 2021 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

HCL Technologies was successfully leveraging Application Tracking System till 2017 to fast track its recruitment process, which contributed effectively till then. However, by 2017, as the strategic b... Read More

USA Track & Field: Getting Its Governance on Track

Cheng, Yo-Jud ; Maiden, Stephen E.

S-0352 | Published August 06, 2021 | 17 pages Case

Collection: Darden School of Business

This public-sourced case set in May 2020 examines various corporate governance issues that have arisen for the nonprofit USA Track & Field (USATF). The case’s protagonist is board member Tricia Myers ... Read More

The "What If" Effects of an Income Tax Rate Change: A Deferred Tax Focus

Haskins, Mark E. ; Simko, Paul J.

C-2448 | Published August 06, 2021 | 10 pages Case

Collection: Darden School of Business

A change in the corporate US federal income tax rate necessitates an adjustment to a company’s balance sheet deferred tax account. Stephanie Allen has been tasked with determining the projected effect... Read More

Indian Railways: An End-to-End Logistics Provider

Kumar, Ranjith J. ; Prabakar, Yuthish R. ; Kumar, Arun ; Krishna, Rahul A ; Narayanaswami, Sundaravalli

IIMA-PSG0136 | Published August 02, 2021 | 11 pages Case

Collection: Indian Institute of Management, Ahmedabad

Indian Railways runs around 10,000 trains daily and carries approximately 1,500 million tonnes of freight annually. It houses about 800 electric locom... Read More

Strategy and Strategic Factors at ACME Birdseed Company

Leopold, Jeffrey

S-0357 | Published July 29, 2021 | 3 pages Case

Collection: Darden School of Business

ACME Birdseed Company (ACME) started as a top-quality birdseed company; but as its baby boomer customers age and retire, it has begun using lower-quality ingredients while expanding to a larger range ... Read More

China's Stock Market: Understanding Its Boom-and-Bust Cycles

Evans, Richard B. ; Yang, Dennis ; Qian, Junhui ; Deng, Yangmei

F-1985 | Published July 29, 2021 | 40 pages Case

Collection: Darden School of Business

Using the context of a private-bank chief economist preparing for a client call just as the Shanghai Stock Exchange Composite Index (SCI) reached a 29-month high on July 7, 2020, this case places stud... Read More

H&S Company (C)

Frank, Mary Margaret ; Habenicht, Paul ; Garza, Melissa

C-2450 | Published July 28, 2021 | 10 pages Case

Collection: Darden School of Business

An important decision in starting a business is the choice of legal entity. This case provides a realistic, yet stylized, setting to facilitate a discussion of factors to consider in the entity choice... Read More

H&S Company (B)

Frank, Mary Margaret ; Habenicht, Paul ; Garza, Melissa

C-2449 | Published July 28, 2021 | 9 pages Case

Collection: Darden School of Business

An important decision in starting a business is the choice of legal entity. This case provides a realistic, yet stylized, setting to facilitate a discussion of factors to consider in the entity choice... Read More

Rebalancing the Russell Indices: Beta and Volatility

Evans, Richard B. ; Schill, Emily

F-1938 | Published July 27, 2021 | 8 pages Case

Collection: Darden School of Business

This case examines the role of beta and volatility in assessing the risk of a portfolio. Students assume the role of a fund manager who is adjusting their portfolio in response to the 2014 reconstitut... Read More

Rough Seas for ChenMed (B)

Matherne, G. Paul ; Behrman, Katelyn

QA-0921 | Published July 26, 2021 | 4 pages Case

Collection: Darden School of Business

In March 2020, the COVID-19 pandemic is looming. Gordon Chen, MD, the chief medical officer of ChenMed, a family-owned company committed to delivering primary care to the oldest and most vulnerable pa... Read More

Rough Seas for ChenMed (A)

Matherne, G. Paul ; Behrman, Katelyn

QA-0920 | Published July 26, 2021 | 11 pages Case

Collection: Darden School of Business

In March 2020, the COVID-19 pandemic is looming. Gordon Chen, MD, the chief medical officer of ChenMed, a family-owned company committed to delivering primary care to the oldest and most vulnerable pa... Read More

What Are the Odds?

Fairchild, Gregory B. ; Sinclair, Safiya ; Corum, Kimberly

G-0655 | Published July 22, 2021 | 9 pages Case

Collection: Darden School of Business

Oscar Ramirez, an employee at the Whole Nine Yards Construction & Landscaping Company, has been assigned to manage the remodel of Mayor Lawrence’s family estate, which locals call "Lawrence Lair." One... Read More

The Living Roof

Fairchild, Gregory B. ; Sinclair, Safiya ; Corum, Kimberly

G-0654 | Published July 22, 2021 | 9 pages Case

Collection: Darden School of Business

Oscar Ramirez, an employee at the Whole Nine Yards Construction & Landscaping Company, has been assigned to manage the remodel of Mayor Lawrence’s family estate, which locals call "Lawrence Lair." One... Read More

How to Become a Minus

Fairchild, Gregory B. ; Sinclair, Safiya ; Corum, Kimberly

G-0656 | Published July 22, 2021 | 8 pages Case

Collection: Darden School of Business

Oscar Ramirez, an employee at the Whole Nine Yards Construction & Landscaping Company, has been assigned to manage the remodel of Mayor Lawrence’s family estate, which locals call "Lawrence Lair." One... Read More

It's All in the Signs

Fairchild, Gregory B. ; Sinclair, Safiya ; Corum, Kimberly

G-0653 | Published July 21, 2021 | 8 pages Case

Collection: Darden School of Business

Oscar Ramirez, an employee at the Whole Nine Yards Construction & Landscaping Company, has been assigned to manage the remodel of Mayor Lawrence’s family estate, which locals call "Lawrence Lair." One... Read More

A Universal Language

Fairchild, Gregory B. ; Sinclair, Safiya ; Corum, Kimberly

G-0652 | Published July 21, 2021 | 10 pages Case

Collection: Darden School of Business

Oscar Ramirez, an employee at the Whole Nine Yards Construction & Landscaping Company, has just been awarded his first major contract. Ramirez has been assigned to manage the remodel of Mayor Lawrence... Read More

A Rock and a Hard Place: The Conundrum of Online Grocery after COVID

Laseter, Timothy M. ; Lert, Devin

OM-1733 | Published July 16, 2021 | 19 pages Case

Collection: Darden School of Business

In the aftermath of the coronavirus pandemic, US retailers were scrambling to develop a sustainable business model for e-commerce grocery (e-Grocery). By 2021, many grocers were experimenting with dif... Read More

Governments and Markets in the 21st Century

Murphy, Daniel

GEM-0187 | Published July 15, 2021 | 20 pages Case

Collection: Darden School of Business

As Joseph Biden began his presidency in early 2021, he was faced with the enormous task of balancing his more centrist tendencies with the increasingly activist part of his coalition. More generally, ... Read More

Port of Singapore Authority: Ideology vs. Pragmatism—Trade and Geopolitics in the Malacca Strait

Chen, Ming-Jer ; Leong, Jin

S-0351 | Published July 13, 2021 | 18 pages Case

Collection: Darden School of Business

This case describes the growth of the Asian ports industry between 2015 and 2020 and the impact of escalating US-China trade tensions and rising Chinese direct investments on regional port competition... Read More

Reliance Communications: On the Brink of Bankruptcy

Varma, Jayanth R ; Virmani, Vineet

IIMA-FA0560 | Published July 13, 2021 | 15 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case describes the change in fortune of Reliance Communications (RCom) from being a pioneer in offering low-cost mobile telephony to the brink of ... Read More

Actions Speak Louder Than Words: What to Do to Address Racial Disparities?

Riefberg, Vivian

OB-1323 | Published July 09, 2021 | 5 pages Case

Collection: Darden School of Business

In mid-June 2021, prominent attorney Jane Goldman, who lived and practiced in Danbury, Connecticut, was asked if she might be interested in getting more involved with the local hospital, possibly even... Read More

A Bankable Solution for Municipal Solid Waste Management in India

Saxena, Rohan Rajiv ; Verma, Akshay

IIMA-PSG0138EX | Published July 05, 2021 | 12 pages Case

Collection: Indian Institute of Management, Ahmedabad

Raj Singh, founder and CEO of HoldCo Pvt. Ltd was keen on entering the waste management market in India owing to its huge potential and growth in rece... Read More

AirAsia vs Malaysia Airlines

Dixit, M. R. ; Jena, Sanjay Kumar

IIMA-STR0453 | Published July 05, 2021 | 13 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case provides an opportunity to formulate the response of a late entrant to competitive dynamics created by its own ... Read More

A Client-Engagement/Service Process for Custom Executive Education: Detailing the Details

Haskins, Mark E.

G-0657 | Published June 29, 2021 | 3 pages Case

Collection: Darden School of Business

Rose Cochran, CEO and co-founder of a custom executive education (EE) program design and delivery firm wants to identify and codify the component parts of what she and her husband believe constitute e... Read More

Great Southern Bunk Beds, Inc.

Weiss, Elliott N.

OM-1604 | Published June 28, 2021 | 5 pages Case

Collection: Darden School of Business

In this case, Matt Shomer, a 30-year-old owner-manager, wants to turn around the operations of Alpharetta, Georgia’s, Great Southern Bunk Beds, Inc. (GSBB). This manufacturer of high-quality custom-ma... Read More

Alpha Architect: Is Momentum Losing Steam?

Evans, Richard B. ; Sesia, Aldo

F-1977 | Published June 28, 2021 | 16 pages Case

Collection: Darden School of Business

The case explores the momentum investment strategy of AlphaArchitect, a boutique asset management firm. The protagonist, Wes Grey the CEO of AlphaArchitect, is preparing a potential client presentati... Read More

Squeezed: Citron Capital Shorts GameStop

Evans, Richard B. ; Sesia, Aldo

F-1983 | Published June 25, 2021 | 15 pages Case

Collection: Darden School of Business

The case examines the short selling of GameStop by hedge fund Citron Capital. The valuation case for short selling GameStop is explored, along with the actual market mechanics of short selling a stoc... Read More

Britannia Chemicals PLC (B): The Merseyside and Antwerp Projects

Schill, Michael J. ; Bruner, Robert F. ; McTigue, Frank H.

F-1976 | Published June 21, 2021 | 11 pages Case

Collection: Darden School of Business

Britannia Chemicals was under pressure from investors to improve its financial performance because of the accumulation of the firm’s common shares by a well-known corporate raider. Earnings had fallen... Read More

Scheduling a Conference

Baucells, Manel ; Zorc, Saša

QA-0925 | Published June 16, 2021 | 4 pages Case

Collection: Darden School of Business

This case uses a mathematician’s experience as a first-time organizer for a prestigious conference in Barcelona, Spain, to set the stage for applying optimization methods to scheduling problems. In pa... Read More

Shemaroo:On/Off Where to Draw the Line?

Roy, Subhadip

IIMA-MAR0523 | Published June 16, 2021 | 11 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case delineates the situation faced by Shemaroo Entertainment Limited (Shemaroo) related to the company's rebranding exercise, product portfolio and future course of action. Shemaroo was founded ... Read More

Developing a Personal Strategy: The Alumni Reunion

Chen, Ming-Jer ; Leong, Jin

S-0355 | Published June 10, 2021 | 5 pages Case

Collection: Darden School of Business

This case describes the thoughts and reflections of five MBA alumni on their way back to their alma mater for a 20-year reunion event. As invited speakers, they will advise the upcoming graduating cla... Read More

Próspera: Partnering for Economic Development in Honduras

Frank, Mary Margaret ; Holtz, Paul ; Kelly, Dorothy C.

F-1980 | Published June 10, 2021 | 29 pages Case

Collection: Darden School of Business

Erick A. Brimen’s vision was on the verge of reality. As CEO of Próspera LLC, an economic development platform based in Washington, DC, he had devoted years to fostering efforts to bring economic deve... Read More

Option Greeks, Insider Trading, and the Heinz Acquisition

Tomio, Davide ; Augustin, Patrick ; Brenner, Menachem ; Subrahmanyam, Marti

F-1978 | Published June 03, 2021 | 10 pages Case

Collection: Darden School of Business

Just before Warren Buffett’s company, Berkshire Hathaway Inc, acquired H. J. Heinz Company on February 14, 2013, rumors had been circulating that the Omaha investing oracle had set eyes on the condime... Read More

Peerless Potato Chips

Fairchild, Gregory B. ; Jones, Liz Ivaniw

OB-1370 | Published June 02, 2021 | 13 pages Case

Collection: Darden School of Business

The Peerless Potato Chip Company (Peerless) is a private-label, family-owned-and-operated, national potato chip manufacturer specializing in organic chips. The CEO, Kate Kelly, had been with the compa... Read More

Olena Tischler: Health Care Operations Management Intern

Weiss, Elliott N. ; English, Austin

OM-1730 | Published June 01, 2021 | 8 pages Case

Collection: Darden School of Business

Olena Tischler is embarking on her midpoint MBA internship, a position she developed with Northeast Regional Healthcare. The internship is divided among the operations of three different clinics and i... Read More

Sparking Ideas for Crafting a "Culture of Care"

Haskins, Mark E.

G-0651 | Published May 20, 2021 | 2 pages Case

Collection: Darden School of Business

Many, if not most, organizational leaders want to be viewed as concerned for and thoughtful toward their people. Not all, however, manifest that desire in observable or meaningful ways. This case pres... Read More

South Africa: The Search for Balanced and Sustainable Economic Growth

warnockf@darden.virginia.edu

GEM-0179 | Published May 13, 2021 | 27 pages Case

Collection: Darden School of Business

This case follows Lesetja Kganyago, governor of the South African Reserve Bank (SARB), and his efforts to keep inflation between 3% and 6% and, if possible, close to the midpoint of that range (i.e., ... Read More

Eurozone at 21: A Monetary Union Without Growth?

Warnock, Francis E.

GEM-0178 | Published May 13, 2021 | 24 pages Case

Collection: Darden School of Business

This case addresses the troubles facing the eurozone in early 2021. Was the area doomed to low (or no) growth? Had the eurozone’s high-profile financial crises in Greece, Ireland, and Cyprus given way... Read More

Light Rail in Denver?: The Private Sector and Infrastructure Development (A)

Murphy, Daniel

GEM-0188 | Published May 12, 2021 | 19 pages Case

Collection: Darden School of Business

This case follows Nwanneoma "Neena" Ngondai and her work on the proposed FasTracks program, a large-scale commuter rail initiative in Denver. Ngondai’s job was to determine whether the FasTracks progr... Read More

Creating an Asian Benchmark for Crude Oil

Webb, Robert

F-1981 | Published May 10, 2021 | 11 pages Case

Collection: Darden School of Business

This case examines the 2018 decision by the Shanghai International Energy Exchange (INE) to introduce a futures contract on a type of crude oil widely used in Asia, in the hope that it would not only ... Read More

New Planet Music (A)

Thomas-Hunt, Melissa C. ; Goldberg, Rebecca

OB-1089 | Published May 04, 2021 | 2 pages Case

Collection: Darden School of Business

This case contains two briefs, one for each person in a two-party negotiation. They are relatively short in length and can be read in class just prior to a mock negotiation. This learning activity is ... Read More

New Planet Music(B)

Thomas-Hunt, Melissa C. ; Goldberg, Rebecca

OB-1090 | Published May 04, 2021 | 2 pages Case

Collection: Darden School of Business

This case contains two briefs, one for each person in a two-party negotiation. They are relatively short in length and can be read in class just prior to a mock negotiation. This learning activit... Read More

Nestle and Maggi in India: Recovering from a Brand Disaster

Sahay, Arvind

IIMA-MAR0521 | Published May 04, 2021 | 25 pages Case

Collection: Indian Institute of Management, Ahmedabad

In 2015, NESTLE India underwent a major crisis as the product which contributed to nearly 30% of its sales had to be taken off the shelves. Maggi-the go-to convenience food for all generations (espec... Read More

Chestnut Foods (B)

Schill, Michael J. ; Briceno, Frank ; Stevenson, Donald

F-1974 | Published May 03, 2021 | 13 pages Case

Collection: Darden School of Business

After a period of poor stock-market performance, conglomerate Chestnut Foods (Chestnut) faces the acquisition of its stock by an activist investor. The new investor demands the sale of Chestnut’s high... Read More

David Reyes

Roberts, Laura

OB-1371 | Published May 03, 2021 | 2 pages Case

Collection: Darden School of Business

This fictional case introduces David Reyes, the new vice president of marketing for the International Supreme Snacks Corporation (ISSC), giving background on his previous role and reasons for joining ... Read More

Keisha Y. Taylor

Roberts, Laura

OB-1372 | Published May 03, 2021 | 2 pages Case

Collection: Darden School of Business

This fictional case introduces Keisha Y. Taylor, an associate at Century Consulting Corporation (CCC) focused on proving her credibility and advancing through the firm. The case describes her work eth... Read More

Sai Coating: Detonation Spray Gun

Sahay, Arvind

IIMA-MAR0505 | Published May 02, 2021 | 6 pages Case

Collection: Indian Institute of Management, Ahmedabad

Sai Coating, a small entrepreneurial firm, was one of the three firms that had received the license from ARCI for marketing the Detonation Spray Coating (DSC). Sai Coating made and sold the detonatio... Read More

WeWork: But Does the Corporate Governance Work?

Cheng, Yo-Jud ; Maiden, Stephen E.

S-0350 | Published April 30, 2021 | 14 pages Case

Collection: Darden School of Business

This public-sourced case describes the lapses in board oversight that led to the dramatic rise and fall of collaborative office space company WeWork and its charismatic leader, Adam Neumann. The case ... Read More

Corteva Agriscience: Communicating R & D Strategy to a Global Organization

West, June A. ; Simko, Paul J. ; Glinska, Gosia

BC-0275 | Published April 30, 2021 | 29 pages Case

Collection: Darden School of Business

This case explores Corteva Agriscience’s (Corteva’s) research and development (R & D) organization, and the work of Wendy Srnic, global leader of Integrated Field Sciences (IFS); Kate Irvin, Corteva’s... Read More

Julia Madeline-Coho and Uptown Hound

Fairchild, Gregory B.

ENT-0228 | Published April 29, 2021 | 8 pages Case

Collection: Darden School of Business

Julia Madeline-Coho has decided to start a business—Uptown Hound—that will entertain pets while their owners are away from their homes in the medium-sized mid-Atlantic city of Greenwood. Madeline-Coho... Read More

Growth Hacking Online Education

Grushka-Cockayne, Yael ; Cowan, Alex

OM-1719 | Published April 29, 2021 | 29 pages Case

Collection: Darden School of Business

This case explores the work of a Darden faculty member, Alex Cowan, to assess the demand for a public version of the software development course he taught at Darden. It was no secret that with the tec... Read More

Medplus - An Employee's Perspective

Vohra, Neharika ; Bhayana, Chayanika ; Arora, Harnain ; Sud, Kashika

IIMA-OB0247 | Published April 28, 2021 | 7 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case revolves around a critical incident that took place at an Indian pharmaceutical company, in which various stakeholders had very different per... Read More

Staffing at the Global Guidance Group

Weiss, Elliott N.

OM-1729 | Published April 27, 2021 | 1 pages Case

Collection: Darden School of Business

Makayla Nnadi, vice president of operations at the Global Guidance Group, must determine a staffing plan for the upcoming year. She must balance the costs of overstaffing with those of understaffin... Read More

Dealing with the Corona Virus: The Case of the Pharma Industry

Sahay, Arvind ; Joshi, Varuna M.

IIMA-PSG0139 | Published April 12, 2021 | 46 pages Case

Collection: Indian Institute of Management, Ahmedabad

The pandemic induced lockdown lead to supply and manufacturing disruptions that were swiftly dealt with by the Indian Pharma Industry through successf... Read More

Vignettes: Board Dynamics and Culture (A)

Cheng, Yo-Jud ; Maiden, Stephen E.

S-0349 | Published April 05, 2021 | 13 pages Case

Collection: Darden School of Business

The realities of boardroom dynamics can often reveal a different story than how things appear on paper. Boards need the right dynamics and culture to effectively carry out their responsibilities. At t... Read More

Appliances for Sale!

Blankenship Jr., Charles P. ; Rowley, Daniel A.

S-0344 | Published April 01, 2021 | 11 pages Case

Collection: Darden School of Business

The General Electric Company's (GE's) iconic Appliances division enjoyed a significant role in the company throughout the 20th century, representing one of the most recognized engines of the GE brand.... Read More

Exam Simulation

Venkatesan, Rajkumar

M-1011 | Published March 31, 2021 | 1 pages Case

Collection: Darden School of Business

For exam simulation led by Professor Rajkumar Ventatesan.... Read More

Zoom's Lightning Bolt Is Made of Clouds (B)

Ranganathan, Kavitha ; Pandey, Shreya ; Kumar, Amit

IIMA-IS0141(B) | Published March 31, 2021 | 7 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case documents the rise of Zoom as the virtual conferencing platform of choice for millions of people worldwide during the Covid-19 crisis. The case deals with Zoom's meteoric ascent and the cha... Read More

Zoom's Lightning Bolt Is Made of Clouds (A)

Ranganathan, Kavitha ; Pandey, Shreya ; Kumar, Amit

IIMA-IS0141(A) | Published March 31, 2021 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case documents the rise of Zoom as the virtual conferencing platform of choice for millions of people worldwide during the Covid-19 crisis. The case deals with Zoom's meteoric ascent and the cha... Read More

Vodafone Gujarat (A) : Growing through Entrepreneurship

Sehgal, Swati ; Mukherjee, Saral ; Sharma, Sunil

IIMA-STR0455(A) | Published March 31, 2021 | 30 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case describes the growth trajectory of Vodafone Gujarat, one of the most successful circles of Vodafone India. Succ... Read More

Vodafone Gujarat (B) : Reinforcing Competencies

Sehgal, Swati ; Mukherjee, Saral ; Sharma, Sunil

IIMA-STR0455(B) | Published March 31, 2021 | 11 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case describes the growth trajectory of Vodafone Gujarat, one of the most successful circles of Vodafone India. Succ... Read More

ConocoPhillips Confronts a Crisis: What's the Message? (A)

West, June A. ; Maiden, Stephen E. ; Connery, Bruce ; Soltis, Steve

S-0347 | Published March 25, 2021 | 18 pages Case

Collection: Darden School of Business

This field-based case explores what happened when the COVID-19 pandemic hit the world's oil market. ConocoPhillips, a global leader in energy exploration and production, had withstood many oil pric... Read More

Massachusetts Bay Transportation Authority Sustainability Bonds

Frank, Mary Margaret ; Villarreal Daza, Nicolas

F-1911 | Published March 25, 2021 | 22 pages Case

Collection: Darden School of Business

In 2017, the Massachusetts Bay Transportation Authority (MBTA) voted to issue tax-exempt municipal bonds through a competitive bidding process. An associate at Citibank’s (Citi’s) Debt Capital Markets... Read More

ConocoPhillips Confronts a Crisis: What's the Message? (B)

West, June A. ; Maiden, Stephen E. ; Connery, Bruce ; Soltis, Steve

S-0348 | Published March 25, 2021 | 2 pages Case

Collection: Darden School of Business

This case, a follow-up to "ConocoPhillips Confronts a Crisis: What's the Message? (A)" (UVA-S-0347), explores ConocoPhillips' ongoing struggle with the fallout from the COVID-19 pandemic. The company ... Read More

The Cost of Shareholder Activism: LVB Shareholders Vote Out Management

Varkkey, Biju ; Shah, Virangi

IIMA-HRM0249 | Published March 25, 2021 | 12 pages Case

Collection: Indian Institute of Management, Ahmedabad

Lakshmi Vilas Bank (LVB) was established as a private sector bank in 1926 in Tamil Nadu. It was set up to serve the financial needs of the people working in small and medium-sized enterprises (SMEs).... Read More

Time for a Change: Chinese Diaper Maker DaddyBaby Faces COVID-19 (B)

Chen, Ming-Jer ; Yao, Bingjing (Krystal) ; Whittle, Mary Summers

S-0353 | Published March 23, 2021 | 5 pages Case

Collection: Darden School of Business

At the request of local and national government officials, Bin Lin had just agreed to manufacture face masks to help contain China's nascent COVID-19 crisis. Lin was the founder and CEO of Chinese dia... Read More

Time for a Change: Chinese Diaper Maker DaddyBaby Faces COVID-19 (A)

Chen, Ming-Jer ; Yao, Bingjing (Krystal) ; Whittle, Mary Summers

S-0343 | Published March 23, 2021 | 16 pages Case

Collection: Darden School of Business

In late January 2020, Fuqing city officials approached Bin Lin, CEO of diaper manufacturer DaddyBaby, with a request that came straight from China's central government: In the face of the COVID-19 cri... Read More

Decathlon India 2009-2019

Vohra, Neharika ; Chari, Vijayalakshmi

IIMA-OB0245 | Published March 22, 2021 | 49 pages Case

Collection: Indian Institute of Management, Ahmedabad

Headquartered in France, founded in 1976, a family firm with professional management Decathlon started retail operations in India in 2009 in B2B forma... Read More

Rural Piped Water Supply Scheme at Village Nirmalpura, Nalanda in Bihar (A)

Dutta, Goutam

IIMA-PROD0327(A) | Published March 22, 2021 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case deals with a project on establishing a rural piped water supply scheme in a village of Bihar. The Joint Chief Engineer, Public Health Divis... Read More

Rural Piped Water Supply Scheme at Village Nirmalpura, Nalanda in Bihar (B)

Dutta, Goutam

IIMA-PROD0327(B) | Published March 22, 2021 | 20 pages Case

Collection: Indian Institute of Management, Ahmedabad

A week after the first meeting, the Chief Engineer, Public Health Division, Patna, Bihar wanted to have a second meeting to discuss the development of... Read More

Rural Piped Water Supply Scheme at Village Nirmalpura, Nalanda in Bihar (C)

Dutta, Goutam

IIMA-PROD0327(C) | Published March 22, 2021 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case deals with the project on establishing a rural piped water supply scheme in a village of Bihar. The Chief Engineer, Public Health Division, ... Read More

Embraer E-Jets E2: Flying High

Yemen, Gerry ; Isabella, Lynn A.

OB-1308 | Published March 17, 2021 | 28 pages Case

Collection: Darden School of Business

This field-based case chronicles how Embraer, a recognized market leader in Brazil’s regional aircraft industry, designed and developed an almost entirely new aircraft, the E2-190. Given the success o... Read More

Autonomous Vehicles Alliance Game

Ovchinnikov, Anton S. ; Shipilov, Andrew

QA-0923 | Published March 16, 2021 | 1 pages Case

Collection: Darden School of Business

This three-stage simulation game exposes participants to dilemmas of collective value creation and individual value capture in alliances. In pairs, the participants decide whether to collaborate with ... Read More

Autonomous Vehicles Alliance Game (RUSSIAN)

Ovchinnikov, Anton S. ; Shipilov, Andrew

QA-0924 | Published March 16, 2021 | 1 pages Case

Collection: Darden School of Business

This is a Russian translation of the March 16, 2021 version of UVA-QA-0923. UVA-QA-0923H2 is only available in English. This three-stage simulation game exposes participants to dilemmas of collectiv... Read More

Artificial Intelligence Here and Now: Managing through Hype and Reality

Korinek, Anton ; Spencer, Alexander

OM-1724 | Published March 16, 2021 | 7 pages Case

Collection: Darden School of Business

What tangible use does artificial intelligence (AI) have in a typical business setting? In this fictional case, Viviana Valenty, chief technology officer of e-commerce company Corellia, must decide ho... Read More

Professionalisation of HR at Mahindra (C): Gearing for the future

Sharma, Sunil

IIMA-STR0458(C) | Published March 16, 2021 | 2 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the transformation of the HR organisation of Mahindra's AFS sector from 2013 to 2017. The CHRO and his team designed and implemented a blueprint aimed at enhancing the strategic r... Read More

Professionalisation of HR at Mahindra (B): Transformation and Change Management

Sharma, Sunil

IIMA-STR0458(B) | Published March 16, 2021 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the transformation of the HR organisation of Mahindra's AFS sector from 2013 to 2017. The CHRO and his team designed and implemented a blueprint aimed at enhancing the strategic r... Read More

Professionalisation of HR at Mahindra (A): Trigger for Transformation

Sharma, Sunil ; Tripathi, Rajeshwar ; Dalvi, Riya ; Tikoo, Shivin

IIMA-STR0458(A) | Published March 16, 2021 | 8 pages Case

Collection: Indian Institute of Management, Ahmedabad

The three cases provide a longitudinal account of the transformation of the Human Resource (HR) division of Mahindra's Automotive and Farm Equipment Sector (AFS). An aspirational nudge from the Manag... Read More

Saving Griffin

Grushka-Cockayne, Yael ; Cowan, Alex ; Turse, Jason

OM-1717 | Published March 15, 2021 | 15 pages Case

Collection: Darden School of Business

This case is designed to introduce general management students to applied digital transformation at the program level. The Griffin program is a midsized but high-stakes program in the US Special Opera... Read More

Anna White: Lean Thinking at Acme Funding

Weiss, Elliott N. ; Goldberg, Rebecca

OM-1720 | Published March 11, 2021 | 4 pages Case

Collection: Darden School of Business

Anna White, process engineer at Acme Funding (Acme), a mortgage-loan-processing company, is considering a redesign of the loan-closing process. She is evaluating a centralization/decentralization sys... Read More

Food Supply and COVID-19: Breaking the Chain (A)

Mani, Vidya ; Thomas, Doug ; Maiden, Stephen E.

OM-1691 | Published March 05, 2021 | 16 pages Case

Collection: Darden School of Business

This case uses the impact of the global pandemic on the concentrated meatpacking industry to explore management of supply chain disruptions. COVID-19 had created massive problems at Tyson Foods, with ... Read More

Interbolsa’s Repo Trading: How to Stop an Insolvency Ticking Time Bomb (A)

Gentile, Mary ; Lopez-Jimenez, Liliana ; Arabia-Wartenberg, Jorge ; Orozco, Luis Antonio

OB-1356 | Published March 02, 2021 | 8 pages Case

Collection: Darden School of Business

In August 2004, Interbolsa's risk management committee had to decide upon a request to double the authorized quota for repurchase agreements (repos) on Interbolsa's own stock. Two months earlier, Jorg... Read More

Interbolsa’s Repo Trading: How to Stop an Insolvency Ticking Time Bomb (B)

Gentile, Mary ; Lopez-Jimenez, Liliana ; Orozco, Luis Antonio

OB-1357 | Published March 02, 2021 | 3 pages Case

Collection: Darden School of Business

In August 2004, Interbolsa's risk management committee had to decide upon a request to double the authorized quota for repurchase agreements (repos) on Interbolsa's own stock. Two months earlier, Jorg... Read More

Illustrative Transformations (B)

Gentile, Mary ; Hoch, Julia

OB-1355 | Published March 01, 2021 | 1 pages Case

Collection: Darden School of Business

Susan, a first-year analyst at a trading firm, is the only woman among a tight-knit group of 30 analysts, now that Paulette has just been promoted to associate from third-year analyst. She and the res... Read More

Illustrative Transformations (A)

Gentile, Mary ; Hoch, Julia

OB-1354 | Published March 01, 2021 | 3 pages Case

Collection: Darden School of Business

Susan, a first-year analyst at a trading firm, is the only woman among a tight-knit group of 30 analysts, now that Paulette has just been promoted to associate from third-year analyst. She and the res... Read More

Conundrum Calls (A)

Gentile, Mary ; Hoch, Julia ; Desai, Dhruv ; Pereira, Fernando ; Ge, Terrance ; Shaw, Lauren

OB-1352 | Published February 22, 2021 | 2 pages Case

Collection: Darden School of Business

Having just moved from the sales department to the marketing team at a start-up, Lisa is confronted with a dilemma. Part of the reason she switched departments was to improve the strained relationship... Read More

Conundrum Calls (B)

Gentile, Mary ; Hoch, Julia ; Desai, Dhruv ; Pereira, Fernando ; Ge, Terrance ; Shaw, Lauren

OB-1353 | Published February 22, 2021 | 2 pages Case

Collection: Darden School of Business

Having just moved from the sales department to the marketing team at a start-up, Lisa is confronted with a dilemma. Part of the reason she switched departments was to improve the strained relationship... Read More

The US–China Trade War: Deal or No Deal? (JAPANESE)

Yang, Dennis ; Ha, Jiming ; Holtz, Paul ; Yemen, Gerry

GEM-0186 | Published February 17, 2021 | 37 pages Case

Collection: Darden School of Business

This is a Japanese translation of the March 17, 2020 version of UVA-GEM-0175. The US-China trade war in 2019 led to major shifts in global trade and supply chains, highlighting the recent trend in deg... Read More

Britannia Chemicals PLC (A): The Merseyside Project

Bruner, Robert F. ; Schill, Michael J.

F-1906 | Published February 16, 2021 | 8 pages Case

Collection: Darden School of Business

Britannia Chemicals was under pressure from investors to improve its financial performance because of the accumulation of the firm’s common shares by a well-known corporate raider. Earnings had fallen... Read More

Finance Caselets: An Ethical Perspective

Parmar, Bidhan L. ; Dalmia, Pranav ; Mead, Jenny

E-0472 | Published February 16, 2021 | 11 pages Case

Collection: Darden School of Business

These fictional caselets, some of which are based on lived experience, present dilemmas and ethical issues in the financial field. The situations include an investment-banking firm executive deciding ... Read More

Good Food Served Quietly: The Mime Restaurants (B)

Khokle, Pradyumana ; Kulkarni, Vaibhavi

IIMA-OB0240(B) | Published February 16, 2021 | 7 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case is a continuation of the part (A) of the case and focusses on the expansion of Mime restaurants to other cities. After establishing Mirchi & Mime... Read More

Juul Labs: Guilty by Association?

Wicks, Andrew C. ; Wang, Yuhan ; Pak, Sally ; Botha, Helet ; Mead, Jenny

E-0471 | Published February 11, 2021 | 5 pages Case

Collection: Darden School of Business

The protagonist, the CEO of Juul Labs (Juul), an e-cigarette company founded to help smokers quit cigarettes, is trying to negotiate a merger with Philip Morris International (PMI), the behemoth tobac... Read More

The #BlackLivesMatter Movement: Balancing Stakeholders at TechTeen

Murray, Meghan

BC-0276 | Published February 11, 2021 | 4 pages Case

Collection: Darden School of Business

Alyssa Harris was the CEO of TechTeen, a Washington, DC, nonprofit. Like many organizations during summer 2020, TechTeen issued a statement supporting the Black Lives Matter movement. A valuable board... Read More

The Information Dilemma (B)

Hoch, Julia ; Jain, Sonal ; Benavente, Julie Calderon ; Akolade-Yilu, Damisola ; Castellanos, Laura ; Gentile, Mary

OB-1347 | Published February 10, 2021 | 1 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Maria Pérez has be... Read More

The Information Dilemma (A)

Hoch, Julia ; Jain, Sonal ; Benavente, Julie Calderon ; Akolade-Yilu, Damisola ; Castellanos, Laura ; Gentile, Mary

OB-1346 | Published February 10, 2021 | 2 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. Maria Pérez has b... Read More

Human Engineering at Microsign

Varkkey, Biju

IIMA-HRM0235 | Published February 10, 2021 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

Microsign is a small manufacturing unit located in Gujarat founded by Nisheeth Mehta. Despite the fact that persons with disability (PWD) constitute h... Read More

TEGA Industries: Internationalisation Strategy for Conveyor Products 2011

Jain, Abhinandan ; Madan, Mohanka ; Saha, Jahar

IIMA-MAR0517 | Published February 09, 2021 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

Imam, Director Global-Marketing, TEGA Industries, was reviewing a research report prepared by a reputed US research agency to design the entry strategy in the US for innovative Conveyor Components... Read More

Upgradation of the Pump Station Project Phase I in the Naharkatiya-Barauni Pipeline of Oil India Limited

Dutta, Goutam

IIMA-PSG0135 | Published February 09, 2021 | 38 pages Case

Collection: Indian Institute of Management, Ahmedabad

Oil India Limited (OIL) wanted to replace pumps and generators in nine pumping stations located in three states of India—Bihar, West Bengal and Assam—... Read More

Investure, LLC: Investing in Alternative Assets

Chaplinsky, Susan

F-1971 | Published February 02, 2021 | 24 pages Case

Collection: Darden School of Business

In July 2019, Bruce Miller, CEO of Investure, LLC (Investure), an outsourced chief investment office (OCIO), is preparing a proposal for Franklin and Marshall (F&M), a small liberal arts college locat... Read More

Automated Hiring at Amazon

Wicks, Andrew C. ; Budd, Linnea P. ; Moorthi, Ryan A. ; Botha, Helet ; Mead, Jenny

E-0470 | Published February 02, 2021 | 6 pages Case

Collection: Darden School of Business

In this fictionalized case, the protagonist is the director of talent and recruitment at Amazon and had been in charge of developing an artificial intelligence (AI) hiring tool that could shape the fu... Read More

The Home Depot Builds in the Pandemic

Murray, Meghan

BC-0277 | Published February 01, 2021 | 8 pages Case

Collection: Darden School of Business

Through most of 2020, the United States was battling the same demon as the rest of the world: the COVID-19 pandemic. During the pandemic, a large number of people worldwide spent more time at home, so... Read More

Deutsche Bank: Restructure, Change, and Trust

Harris, Robert S. ; Wicks, Andrew C. ; Yemen, Gerry

F-1962 | Published January 27, 2021 | 13 pages Case

Collection: Darden School of Business

This public-sourced case describes Deutsche Bank and what leaders called its most fundamental transformation in decades to frame a discussion on how the current CEO, Christian Sewing, chooses to resha... Read More

The NBA, China, and Social Media: What Are the Rules of the Game?

Wicks, Andrew C. ; Becerra, Spencer L. ; Schwarz, Margaret A. ; Botha, Helet ; Mead, Jenny

E-0459 | Published January 20, 2021 | 7 pages Case

Collection: Darden School of Business

The protagonist of this case, the general manager of the Golden State Warriors, an NBA dynasty, must contend with the recent controversy between China (the People's Republic of China, or PRC) and the ... Read More

Come As You Are: The Role of Internal Financial Reporting after a Change of Leadership

Dikolli, Shane ; Ingram-Johnson, Jaila

C-2447 | Published January 15, 2021 | 10 pages Case

Collection: Darden School of Business

As You Are Seventh-Day Adventist Church (AYA) is located in Williamsburg, Virginia, in a low-income community, where it offers a wide range of primarily religious services. AYA is part of the River Se... Read More

Water in the Desert?: Oil India's CSR Impact in Assam

Chaudhri, Vidhi ; Kaul, Asha

IIMA-COMM0027 | Published January 12, 2021 | 14 pages Case

Collection: Indian Institute of Management, Ahmedabad

Incorporated on February 18, 1959, Oil India Ltd. (OIL) was a leading public sector oil and gas company involved in the exploration, development, prod... Read More

Rohvi

Anik, Lalin ; Mittal, Aerika ; Yemen, Gerry

M-1007 | Published January 06, 2021 | 12 pages Case

Collection: Darden School of Business

This case uses a start-up in the retail industry to explore the leverage of behavioral science to enrich a business model and structure a marketing campaign. The material unfolds the testing of an inn... Read More

Exchange Rate Shocks in the United Kingdom and Switzerland

Warnock, Frank ; Walsh, Kieran J.

GEM-0172 | Published January 06, 2021 | 15 pages Case

Collection: Darden School of Business

This case follows as the protagonist sets out to refresh his knowledge of large changes in exchange rates by analyzing two specific episodes: George Soros against the Bank of England (BOE) in 1992 and... Read More

Competition in Hyper-Local E-Grocery Space: Tokri.com

Kiran, B S ; Sharma, Rajat

IIMA-MAR0515 | Published January 05, 2021 | 14 pages Case

Collection: Indian Institute of Management, Ahmedabad

Tokri.com, a Pune-based hyperlocal e-grocery player was fighting an uphill battle. Its two main domain rivals, Big Basket and Grofers, with diverse business models, were marginally ahead in the race.... Read More

TEGA Industries Ltd: Journey of an Indian MNC (Part B)

Singla, Chitra ; Singh, Bulbul

IIMA-STR0451(B) | Published December 31, 2020 | 9 pages Case

Collection: Indian Institute of Management, Ahmedabad

Madan Mohanka set up Tega Industries Ltd. in 1976 to manufacture abrasion-resistant rubber mill lining products used in ... Read More

Kaleidofin

Mendonca, Valerie ; Sharma, Supriya

IIMA-CIIE0017 | Published December 29, 2020 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

Kaleidofin was co-founded in 2017 by Puneet Gupta and Sucharita Mukherjee; former CFO and CEO of IFMR (Institute for Financial Management and Research... Read More

Business and Markets: The Coronavirus Ticker

Allayannis, George (Yiorgos) ; Sesia, Aldo

F-1972 | Published December 18, 2020 | 30 pages Case

Collection: Darden School of Business

In early June 2020, several months into the COVID-19 pandemic, a business analyst was evaluating how COVID-19 had changed business and markets and whether these changes would be permanent. Already, a ... Read More

The New War of the Currents: The Race to Win the Electric Vehicle Market

Kraft, Tim ; Alagesan, Suriyaprakash ; Shah, Jimit

OM-1709 | Published December 18, 2020 | 13 pages Case

Collection: Darden School of Business

The automobile industry is going through a dramatic change as electric vehicles (EVs) rapidly gain in popularity. Two companies in particular have dominated the EV market over the last decade: Tesla a... Read More

Innovation through M&A: Promega's Taxable Acquisition of Ophidian

Frank, Mary Margaret ; Harrison, Lisa

C-2432 | Published December 17, 2020 | 6 pages Case

Collection: Darden School of Business

The tax director for Promega Corporation (Promega), was finalizing a deal to buy Ophidian Pharmaceuticals, Inc. (Ophidian), and needed to settle on a deal structure. Given that the consideration paid ... Read More

China Supply Chain and COVID-19

Yang, Dennis ; Ha, Jiming ; Yemen, Gerry ; Sesia, Aldo

GEM-0184 | Published December 17, 2020 | 44 pages Case

Collection: Darden School of Business

On March 11, 2020, The World Health Organization declared the outbreak of the novel coronavirus (COVID-19) a global pandemic. The pandemic brought production, trade, and businesses to a grinding halt,... Read More

Artisan Flooring Products, Inc.

Simko, Paul J.

C-2445 | Published December 16, 2020 | 5 pages Case

Collection: Darden School of Business

The owner of a small retail flooring company is projecting her company’s financial performance and financial position for the current 2020 calendar year. The company began business in 2019, and by all... Read More

Enrich Development Private Limited

Maheshwari, Bhawana ; Singh, Manjari

IIMA-CIIE0022 | Published December 14, 2020 | 13 pages Case

Collection: Indian Institute of Management, Ahmedabad

In 2014, Vishal Singhi, a young entrepreneur, established Enrich Development Private Limited (EDPL). EDPL is a small Skill Development consulting firm... Read More

Wicked Problem At Inspiron

Mathur, Ajeet

IIMA-BP0446 | Published December 14, 2020 | 11 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case introduces the genre of "wicked problems" in strategy. InspirOn Engineering is a third-generation textile mach... Read More

Programming a "Fairer" System: Assessing Bias in Enterprise AI Products (A)

Gentile, Mary ; Krasniansky, Adriana

OB-1340 | Published December 09, 2020 | 5 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. In this case, Timot... Read More

Programming a "Fairer" System: Assessing Bias in Enterprise AI Products (B)

Gentile, Mary ; Krasniansky, Adriana

OB-1341 | Published December 09, 2020 | 2 pages Case

Collection: Darden School of Business

This case is part of the Giving Voice to Values (GVV) curriculum. To see other material in the GVV curriculum, please visit http://store.darden.virginia.edu/giving-voice-to-values. In this case, Timot... Read More

Becoming an Executive Education Faculty Leader of Choice

Haskins, Mark E.

PHA-0081 | Published December 08, 2020 | 2 pages Case

Collection: Darden School of Business

This case provides an opportunity for students to consider and discuss the multifaceted responsibilities of an executive education (EE) custom program faculty leader. The case suggests that such a fac... Read More

1990 USSR: Reform, Revolution, or Retrenchment (A)

Bruner, Robert F. ; Zelikow, Carolyn ; De Notto, Christopher

F-1969 | Published December 04, 2020 | 36 pages Case

Collection: Darden School of Business

In August 1990, Mikhail Gorbachev, president of the Union of Soviet Socialist Republics (USSR) and general secretary of the Central Committee of the Communist Party, confronted one of the most difficu... Read More

1990 USSR: Reform, Revolution, or Retrenchment (B)

Bruner, Robert F. ; Zelikow, Carolyn ; De Notto, Christopher

F-1970 | Published December 04, 2020 | 5 pages Case

Collection: Darden School of Business

In August 1990, Mikhail Gorbachev, president of the Union of Soviet Socialist Republics (USSR) and general secretary of the Central Committee of the Communist Party, confronted one of the most difficu... Read More

The Electronic Medical Record: Whom Does It Serve?

Matherne, G. Paul

OM-1674 | Published November 30, 2020 | 1 pages Case

Collection: Darden School of Business

This short fictional case describes two very different patients, each waiting to see a new doctor. It includes questions about patient needs in terms of health care, technology, and electronic medical... Read More

A Perfect Storm: Examining the Supply Chain for N95 Masks during COVID-19

Kraft, Tim ; Shah, Jimit ; Alagesan, Suriyaprakash ; Handfield, Robert

OM-1708 | Published November 30, 2020 | 11 pages Case

Collection: Darden School of Business

N95 masks are an important aspect in the fight to prevent the spread of COVID-19 due to the virus’s contagious nature. Coronavirus is a flu disease. It affects the respiratory tract of a person’s body... Read More

A Truck is not a Cookie: Matching Supply with Demand at Mahindra Truck and Bus Division

Roy, Debjit

IIMA-PROD0326 | Published November 28, 2020 | 19 pages Case

Collection: Indian Institute of Management, Ahmedabad

Mahindra Trucks and Buses forayed into India's commercial vehicles sector in 2005. However, they had to battle numerous supply chain challenges associ... Read More

TEGA Industries: The South Africa Acquisition

Krishnamurthy, Renganathan ; Dwibedy, Punyashlok ; Aggarwal, Mayank ; Karna, Amit

IIMA-STR0449 | Published November 26, 2020 | 20 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the international acquisition of a South African firm Beruc by an Indian Family owned firm Tega Indu... Read More

The Tashkent Files: Disruption by an Indie Film Defying the Film Trade

Sharma, Rajat ; Uniyal Prasad, Dwarika

IIMA-MAR0520 | Published November 26, 2020 | 28 pages Case

Collection: Indian Institute of Management, Ahmedabad

The Tashkent Files (TTF) disrupted the whole movie trade by defying the predictions. Made on the "political conspiracy" genre in Bollywood, TTF, rejected by major critics of the nation, became one of... Read More

Ethics and AI: The 2020 International Baccalaureate Grading Scandal

Ovchinnikov, Anton S.

QA-0919 | Published November 16, 2020 | 12 pages Case

Collection: Darden School of Business

The world’s first truly global AI crisis came at a time when no one expected. In the summer of 2020, after college exams were cancelled due to COVID-19 restrictions, tens of thousands of students rece... Read More

1933: Germany's Economic Crises (B)

Bruner, Robert F. ; De Notto, Christopher

F-1967 | Published November 13, 2020 | 4 pages Case

Collection: Darden School of Business

In January 1933, German president Paul von Hindenburg confronted the dilemma of whom to appoint as chancellor in the midst of the Great Depression, polarization of voters, civil unrest, rumors of a pe... Read More

1933: Germany's Economic Crises (A)

Bruner, Robert F. ; De Notto, Christopher

F-1966 | Published November 13, 2020 | 29 pages Case

Collection: Darden School of Business

In January 1933, German president Paul von Hindenburg confronted the dilemma of whom to appoint as chancellor in the midst of the Great Depression, polarization of voters, civil unrest, rumors of a pe... Read More

The Evolution of a Practitioner to Leadership (A)

Parmar, Bobby ; Cohen, Will ; Mead, Jenny

E-0463 | Published November 11, 2020 | 3 pages Case

Collection: Darden School of Business

Will Cohen, the case protagonist, has recently been promoted to Bank of America’s market sales executive for the mid-Atlantic region. In this position, he finds himself struggling with some of the con... Read More

The Evolution of a Practitioner to Leadership (B)

Parmar, Bidhan L. ; Cohen, Will ; Mead, Jenny

E-0464 | Published November 11, 2020 | 2 pages Case

Collection: Darden School of Business

This case, which follows up on "The Evolution of a Practitioner to Leadership (A)" (UVA-E-0463), finds Will Cohen adjusting his leadership style after reflecting on the challenges he had faced in his ... Read More

The Win You Design

Cowan, Alex

OM-1707 | Published November 11, 2020 | 10 pages Case

Collection: Darden School of Business

This case is designed to introduce general management students to the process of early-stage customer discovery for a new venture, be it entrepreneurial or intrapreneurial. Andrew, an HR manager, had ... Read More

Tanishq: Pricing, Retail Selling and Inventory Management of Jewellery

Sahay, Arvind ; Tiwari, Tara

IIMA-MAR0518 | Published November 09, 2020 | 21 pages Case

Collection: Indian Institute of Management, Ahmedabad

The Indian jewellery market is highly fragmented and ruled over by local players. Many unethical practices exist in the jewellery market, like the under caratage of gold, misrepresentation of quality... Read More

COVID-19 Testing: How Hard Can It Be? (B)

Matherne, G. Paul ; Orr, Emily Jane

E-0456 | Published November 03, 2020 | 2 pages Case

Collection: Darden School of Business

In early March 2020, Amy Mathers, a physician and faculty member at the University of Virginia Health System (UVA Health), contemplated how UVA Health could get access to COVID-19 testing—and fast. Th... Read More

COVID-19 Testing: How Hard Can It Be? (A)

Matherne, G. Paul ; Orr, Emily Jane

E-0455 | Published November 03, 2020 | 6 pages Case

Collection: Darden School of Business

In early March 2020, Amy Mathers, a physician and faculty member at the University of Virginia Health System (UVA Health), contemplated how UVA Health could get access to COVID-19 testing—and fast. Th... Read More

A Game Too Far

Parmar, Bidhan L. ; Gregorio, Alex ; Mead, Jenny

E-0465 | Published November 02, 2020 | 11 pages Case

Collection: Darden School of Business

The protagonist in this case, founder of a successful, privately held tabletop board gaming company, has to make some tough decisions about whether to move forward with two of the company's board game... Read More

Translating Personal Tragedy into Action: Starting the Dr. Lorna Breen Heroes' Foundation

Matherne, G. Paul ; Orr, Emily Jane ; Behrman, Katelyn

E-0462 | Published October 30, 2020 | 3 pages Case

Collection: Darden School of Business

In 2020, Jennifer and Corey Feist started the Dr. Lorna Breen Heroes’ Fund in memory of Jennifer’s sister. As the head of the emergency department at a Manhattan hospital, Lorna Breen had treated pati... Read More

Food Runners (A): Nowhere to Run to

Matherne, G. Paul ; Orr, Emily Jane

OM-1703 | Published October 27, 2020 | 5 pages Case

Collection: Darden School of Business

Mary Risley was as stunned as the rest of the country by the rapid shutdown of the economy in early March of 2020 in response to COVID-19. Risley was the founder of Food Runners, a San Francisco-based... Read More

Food Runners (B): A New Path?

Matherne, G. Paul ; Orr, Emily Jane

OM-1704 | Published October 27, 2020 | 2 pages Case

Collection: Darden School of Business

Mary Risley was as stunned as the rest of the country by the rapid shutdown of the economy in early March of 2020 in response to COVID-19. Risley was the founder of Food Runners, a San Francisco-based... Read More

Northern Textiles Limited (A)

Varma, Jayanth R ; Ghosh, Rahul

IIMA-FA0559(A) | Published October 27, 2020 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

Northern Textiles (NTL) used highly complex derivatives to hedge its currency risk, and these structured products have been profitable in the past. Bu... Read More

TEGA Industries Ltd: Journey of an Indian MNC (Part A)

Singla, Chitra ; Singh, Bulbul

IIMA-STR0451(A) | Published October 24, 2020 | 30 pages Case

Collection: Indian Institute of Management, Ahmedabad

Madan Mohanka set up Tega Industries Ltd in 1976 to manufacture abrasion-resistant rubber mill lining products used in t... Read More

Energy Efficiency Services Ltd (EESL): Shaping the Industry

Maheshwari, Sunil ; Agrawal, Atul ; Maheshwari, Sudhanshu

IIMA-STR0450 | Published October 24, 2020 | 22 pages Case

Collection: Indian Institute of Management, Ahmedabad

Government of India constituted 'Energy Efficiency Services Limited (EESL)' on 10 December 2009; as a Joint Venture ... Read More

Sterlite Technologies Limited (STL): From Cables to Solution Selling

Sahay, Arvind ; Tiwari, Tara

IIMA-MAR0519 | Published October 23, 2020 | 26 pages Case

Collection: Indian Institute of Management, Ahmedabad

Sterlite Technologies Limited (STL) is a leading company in developing digital infrastructure. It has recently transitioned to become an end-to-end service provider from a manufacturing-focussed comp... Read More

Quincy Lake Clinic

Weiss, Elliott N. ; English, Austin

OM-1699 | Published October 16, 2020 | 10 pages Case

Collection: Darden School of Business

Olga Zimmerman was the clinical operations director of the Quincy Lake Clinic (QLC), a provider-based primary and specialty care clinic. For the past four months, Zimmerman had been learning her new r... Read More

Micro Housing Finance Corporation

Niendorf, Elisabeth ; Milap, Akshay ; Mendonca, Valerie ; Kathuria, Ajay Kumar ; Karna, Amit

IIMA-CIIE0021 | Published October 15, 2020 | 17 pages Case

Collection: Indian Institute of Management, Ahmedabad

This case describes the evolution of MHFC, a player in the Indian informal housing sector. As a new entrant offering micro home loans to the financial... Read More

CSR Bonus at CapTech

Baucells, Manel ; Ellis, Shawn

QA-0918 | Published October 12, 2020 | 3 pages Case

Collection: Darden School of Business

This case follows Anisha Anderson, who has had three of her customer service representatives (CSRs) quit. Her job is to think about how she can adjust the CSR training and bonus program to promote ret... Read More

Branding the Master Brander (B): Implementing Procter & Gamble's Employer Brand

Whitler, Kimberly A.

M-1005 | Published October 12, 2020 | 12 pages Case

Collection: Darden School of Business

This case provides students with a rare opportunity to understand the relationship between brand positioning design and delivery. While strategic challenges are often attractive to students, this case... Read More

Branding the Master Brander (A): Positioning Procter & Gamble's Employer Brand

Whitler, Kimberly A.

M-1004 | Published October 12, 2020 | 17 pages Case

Collection: Darden School of Business

This case provides students with an opportunity to analyze and define a desired positioning for Procter & Gamble's (P&G's) US employer brand. In addition to enabling students to actively engage in ass... Read More

Cost of the Cold Chain: Perishable Shipping Solutions

Laseter, Timothy M. ; Ritchie, Ryan

OM-1700 | Published October 09, 2020 | 20 pages Case

Collection: Darden School of Business

As he closed the books on September 2020, Mark Nelson breathed a sigh of relief. He and his business partners had just successfully raised $8.7 million of capital for their business venture, Perishabl... Read More

Apple Inc.: The Future of the Mac

harrisj@darden.virginia.edu ; LenoxM@darden.virginia.edu ; Goldberg, Rebecca ; Brooks, Carson

S-0340 | Published October 08, 2020 | 15 pages Case

Collection: Darden School of Business

This case uses Apple Inc. (Apple) and its Mac line of personal computers (PCs) to allow for an analysis of competitive positioning and the building of sustainable competitive advantage. In spring 2020... Read More

WillowTree: Project Driven with a Product Mindset (A)

Nelson, Ryan ; Wright, Ryan

S-0338 | Published October 02, 2020 | 13 pages Case

Collection: Darden School of Business

WillowTree began as a small digital products company in 2007. By 2020, it had more than 500 full-time team members operating out of offices in four locations, and it had launched hundreds of digital p... Read More

Cartwell Tours: The Borealis Suites Contract Negotiation

Frey, Sherwood C. Jr. ; Clyman, Dana R.

QA-0917 | Published October 01, 2020 | 8 pages Case

Collection: Darden School of Business

These cases follow Peter Wong, general manager of Borealis Suites in Niagara Falls, and Susan Vanderpole, contract negotiator at Cartwell Tours, as they attempt to negotiate doing business together du... Read More

Borealis Suites: The Cartwell Tours Contract Negotiation

Frey, Sherwood C. Jr. ; Clyman, Dana R.

QA-0916 | Published October 01, 2020 | 8 pages Case

Collection: Darden School of Business

These cases follow Peter Wong, general manager of Borealis Suites in Niagara Falls, and Susan Vanderpole, contract negotiator at Cartwell Tours, as they attempt to negotiate doing business together du... Read More

Creating a Compelling Data Story - Inside a Search Engine's Ad Sales Strategy

Ranganathan, Kavitha

IIMA-IS0140 | Published October 01, 2020 | 5 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case revolves around a marketing/sales executive who works in the Ad Sales wing of a popular search engine. Over the course of the case, the protagonist realizes that their marketing strategy nee... Read More

Growth Stall at Tega

Mathur, Ajeet

IIMA-BP0444 | Published September 30, 2020 | 16 pages Case

Collection: Indian Institute of Management, Ahmedabad

The case describes the entrepreneurial trajectory of Madan Mohanka and his family business, Tega India Limited. The company... Read More

Alisha Bhandari and Laxar Industries

Parmar, Bidhan L. ; Mead, Jenny

E-0466 | Published September 29, 2020 | 3 pages Case

Collection: Darden School of Business

Alisha Bhandari, vice president of operations at a successful and well-respected global supplier of paints, coatings, specialty materials, and optical products, had watched during her 10 years at the ... Read More

AIPDM’S Tight Deadlines: Frugal Delivery of Information System Excellence — (B)

Rai, Rajnish

IIMA-PSG0134(B) | Published September 29, 2020 | 9 pages Case

Collection: Indian Institute of Management, Ahmedabad

The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a c... Read More

AIPDM’S Tight Deadlines: Frugal Delivery of Information System Excellence — (C)

Rai, Rajnish

IIMA-PSG0134(C) | Published September 29, 2020 | 4 pages Case

Collection: Indian Institute of Management, Ahmedabad

The adoption of information technology (IT) in public services in India has been uneven and fraught with numerous difficulties. The case describes a c... Read More